maintenance

Schooner Cove Apartments
5050 Schooner Cove Dr.
Ypsilanti, Michigan, 48197


  • Phone: 734-485-8666
  • Email:
    schoonercove@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 7:00pm
    Fri 10:00am - 6:00pm
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
lisahill's picture
Feedback Problem for Schooner Cove

I cannot even begin to tell you how upset and angry I am about the way the leak in my ceiling was handled. The first time I called it was a very small spot on the ceiling. The maintenance person stated that it was overflow from the ac unit and that he had fixed it. I had to call again a week later for someone to come in and clean the mildew from my carpet. He then painted my ceiling while I was at work, covering everything in the room with paint splatters. If I had known he was coming, I would have at least put down a tarp. Three weeks later, I open the closet door and the ceiling has collapsed, everything is covered in mold and mildew, standing water in storage tubs... Hundreds of dollars in art supplies and theater costumes ruined. Handmade pieces that cant be replaced covered in mold. Obviously the problem wasn't fixed. New maintenance man found the leak right away.

Linda.Wells's picture
Linda.Wells McKinley Employee

Hi Lisa, thank you so much for reaching out.  I'm very sorry to hear about what you've experienced.  I reached out but had to leave a voice mail and will look forward to talking with you soon.  Until then, pleas eknow that I was happy to hear that our Maintenance Supervisor was able talk with you when he visited your home earlier today and inform you of the plan we have in place to address these concerns.  I also understand you'll be going out of town tomorrow so if I'm not able to speak with you before you leave, I hope you have a wonderful time.  We look forward to having your apartment home restored upon your return!  Linda Wells, Area Manager