I cannot even begin to tell you how upset and angry I am about the way the leak in my ceiling was handled. The first time I called it was a very small spot on the ceiling. The maintenance person stated that it was overflow from the ac unit and that he had fixed it. I had to call again a week later for someone to come in and clean the mildew from my carpet. He then painted my ceiling while I was at work, covering everything in the room with paint splatters. If I had known he was coming, I would have at least put down a tarp. Three weeks later, I open the closet door and the ceiling has collapsed, everything is covered in mold and mildew, standing water in storage tubs... Hundreds of dollars in art supplies and theater costumes ruined. Handmade pieces that cant be replaced covered in mold. Obviously the problem wasn't fixed. New maintenance man found the leak right away.