Repeated Issues That Aren’t Addressed

Aspen Chase Apartments
2960 International Drive
Ypsilanti, Michigan, 48197


  • Phone: 734-434-0297
  • Email:
    aspenchase@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
mbrianna's picture
Feedback Problem for Aspen Chase

I feel like I am constantly complaining about things not being fixed and I shouldn’t have to say it multiple times. Example 1: when the crazy guy tried to break into my apartment. Did anyone answer my complaint? NOPE. Example 2: I’ve put in numerous maintenance requests for the same issues. First issue - my toilet. It has a problem with not shutting off after flushing and keeps flooding my bathroom. So not only do I have to do a ton of laundry after cleaning up but it has warped my bathroom cabinet and the floors are peeling up. I will not be held responsible for that since I have been told it’s been “fixed” several times. I also would like my bathroom redone especially if I’m resigning this lease. I also know once the warm weather comes the AC unit will flood my bedroom again. I still have mold from when it leaked almost two years ago! It’s time you actually fix things because I’m not going to keep paying a hefty rent price for all these issues. CALL BRIANNA. 989-387-5257 NOT JOSHUA.

mikemagiera's picture
mikemagiera McKinley Employee

Hello Brianna,

Thank you for taking the time to complete our survey and I am sorry to hear about these issues. I know you just had an opportunity to walk the apartment with our Maintenance Supervisor Scott and it sounds like we have a plan to resolve these issues. Please let us know if there is anything else that we can help you with and I hope you have a great day!

Thank you,

Michael Magiera