Ridiculous charges

The Ponds
15111 Pond Village Drive
Taylor, Michigan, 48180


  • Phone: 734-941-0808
  • Email:
    Ponds@mckinley.com
  • Office Hours:
    Mon 11:00am - 5:00pm
    Tue 11:00am - 5:00pm
    Wed 11:00am - 5:00pm
    Thu 11:00am - 5:00pm
    Fri 11:00am - 5:00pm
    Sat Closed
    Sun Closed
lcosley2019's picture
Feedback Problem for The Ponds

I'm being charged for something that wasnt even fixed. Maintenance puts a work order for my apartment and did not even correct the issue. Now I'm being charged for something that I didnt even ask to have fix. That makes no sense at all. From here on out, maintainence will not be allowed to enter my home if I am not in there.

JonWoolum's picture
JonWoolum McKinley Employee

Good afternoon Lauren.

It was such a pleasure to speak with you on this matter today. I do apologize for the miscommunication on this. I want you to know we will not just charge you for something without at least speaking with you first. No surprises here. Thanks agains for speaking with me earlier. Have an amazing day!