hannahvitale's picture
Feedback Problem for The Gates and Manor

My key to scan into the apartment is not working, I just got back from winter break and I am very frustrated considering it won't scan and I'm unable to get into my aparment. Plus it has worked every time until now.

meghann.bakken's picture
meghann.bakken McKinley Employee

Hi Hannah - this is definitely something you will want to put in a work order for. We would be happy to reprogram your key fob. Occasionally the key fobs can become demagnetized and won't work, but we can definitely help with that. Please call maintenance or use your resident portal to make your service request.