The Gates and Manor

meghann.bakken's picture

Winter Hours

Announcement for The Gates and Manor

Good Evening Residents,

We hope you are enjoying the early winter weather and are ready for tomorrow's game! Go Green!

Our offices at The Gates will start their winter hours on Monday, 11/19. During the winter months we will be open from 9:00AM-5:00PM on Monday, Wednesday, and Friday; Saturdays will be by appointment only. We will still have staff available to you on Tuesday, Thursday, and Saturday at The Tower should you need immediate assistance, and maintenance hours will not be changed.

Thank You For Your Understanding,

Your Friends at Campus View


ryskamph's picture
ryskamph

What if we get a package on Tuesdays and Thursdays, where will it go?


kayla.potter's picture

Inspections!

Announcement for The Gates and Manor

Hello Gates and Manor Residents,

This announcement is to inform you that we will be preforming a preventative maintenance inspection of your apartment starting Monday, 11/19/18, through Wednesday, 11/21/18, between the hours of 9AM to 6PM. You do not need to be home for this inspection but are welcome to be there if you would like! If you have any questions, please contact the leasing office.

Thank you in advance for your cooperation!



RobinRoark's picture

Offices Closed

Announcement for Multiple Communities

Greetings to our valued Tower, Gates and Manor Residents. We appreciate you and hope you are having a wonderful day.

Both the Tower and Gates/Manor offices will be closed from 2pm-4pm on Wednesday, November 14, 2018, so that our teams may attend training. It is our hope to provide you with the best possible service, so please call the office at 517-351-5199 if you have a maintenance emergency.

Thank you for your residency here with us!



RobinRoark's picture

Office Closed Tomorrow

Announcement for The Gates and Manor

Greetings, Residents of the Gates and the Manor,

Our office will be closed from 2pm - 4pm on Wednesday, November 7, 2018, so that our team can attend mandatory training. We thank you for your patience as we work to make our Team Members the best that they can be. We will re-open at 4pm on Wednesday, November 7, 2018 and will remain open until 6pm.

If you have a maintenance emergency, please contact 517-455-7998 and follow the prompts for emergency maintenance.

Thank you for your residency at the Gates and Manor! We appreciate you.



kayla.potter's picture

Help Us Help You! Save $$!

Announcement for The Gates and Manor

Hello Residents,

I wanted to extend a friendly reminder that rent is due by 11:59PM tonight, Monday the 5 th , and the $60 late fee will post tomorrow, Tuesday the 6 th . As always, rent is due on the 1 st of the month and late fees are assessed on the 6 th of the month for any unpaid balances. If you haven’t already, please remit payment by way of your resident portal , or dropping off a personal check, money order, or cashier’s check to the leasing office. If you need help accessing your new resident portal, please contact the office. Our...



asina98's picture

Renew Lease Online

Feedback Question for The Gates and Manor

Hello, I am trying to renew my lease online, is this possible?

adriana.burkhart's picture
adriana.burkhart McKinley Employee

Hi Anisa! It's great to hear that you'd like to renew your lease. Due to the change in management, we do not have online leasing capabilities quite yet. Please contact the leasing office to check for availability and the process for renewals!


Wolf-550-W300-A's picture

Issues with adding payment info

Feedback Problem for The Gates and Manor

i cannot input any info like a card or bank account in order to pay my rent

kayla.potter's picture
kayla.potter McKinley Employee

Hi Michael,

Thanks for your email and bringing this to our attention! I have reached out to our IT department in regards to this payment issue. I will follow up with you once the issue has been resolved. Thanks so much for your patience and understanding during this new transition! 

Have a great day,

Kayla


erindempsey147's picture

Email reminders

Feedback Question for The Gates and Manor

Will we get a reminder via email before rent is due?

kayla.potter's picture
kayla.potter McKinley Employee

Hi Erin, 

Thanks for your email! Our new resident portal doesn't allow us to send out rent reminders. As always, rent is due on the 1st of the month and late fees are assessed on the 6th of the month. With our new management company, this policy isn't changing, so the payment system you have been using and are comfortable with, we are sticking with it! Please let us know if you have any questions. Thanks so much!

Have a great day,

Kayla


Pardis74's picture

setting up auto pay

Feedback Problem for The Gates and Manor

when i go in pay rent and click auto pay it does not allow me to go on the website to put my info of my card to pay for the rent.

kayla.potter's picture
kayla.potter McKinley Employee

Hi Pardis,

Thanks for your email and bringing this to our attention! I have reached out to our IT department in regards to this payment issue. I will follow up with you once the issue has been resolved. Thanks so much for your patience and understanding during this new transition! 

Have a great day,

Kayla


JasonPetras's picture

Renewal lease offers

Feedback Question for The Gates and Manor

In the old portal I had offers to renew my lease, but with the new portal I can’t see them. Can you please email them to me. Thank you

kayla.potter's picture
kayla.potter McKinley Employee

Hi Jason,

Thanks for your email! With our new system we don't have the ability to upload documents into your resident portal at the moment. I would be more than happy to answer any questions you have about renewing though! Your renewal price for 2019-2020 is going to be $729 + $35 for cable/internet. If you would like to renew your lease, there is a brief new application that you'll have to fill out. You can either stop by the leasing office and pick one up, or we can email you the PDF version! Please let us know if you have any additional questions about renewing! Thanks so much!

Have a great day,

Kayla