Mail Box Package box #2

State Street Village Apartments & Town Houses
2225 S. State Street
Ann Arbor, Michigan, 48104


  • Phone: 734-973-0905
  • Email:
    StateStreetVillage@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 2:00pm
    Sun By Appointment
  • Resident Handbook:
mwiesman's picture
Feedback Problem for State Street Village

I received a key in my mailbox to package box #2 to retrieve a package delivered to me. I have double checked that I am unlocking the correct box several times and have attempted many times to open the package box without success (the lock won't spin to the open position). I am unsure if the lock is frozen, needs WD40, or if the package is somehow up against the lock prohibiting it from spinning. I have the key to the package box in my apartment, any guidance would be helpful, I am not sure if you can help me or if i need to contact the US Postal Service.

Melissa_Renwick's picture
Melissa_Renwick McKinley Employee

Thank you for taking the time to pose this question on my.mckinley. I am sorry to hear you experiencing this issue, I can only imagine how frustrating it is! Unfortunately, the USPS services the postal boxes and deals with all issues concerning it. I have contacted the USPS on your behalf to submit a work order....I will keep you posted!