Glencoe Oaks

Glencoe Oaks Apartments & Town Houses
2201 Glencoe Hills Drive
Ann Arbor, Michigan, 48108


  • Phone: 734-971-5455
  • Email:
    glencoe@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
alahyari's picture

Apparently Uncovered Parking Can Be Used As Storage

Feedback Problem for Glencoe Oaks

Dear staff ( Sydney, Hayley, Jeremy, whoever is reading this now), This is my fourth time reporting about a motorcycle that has been parked in the same exact spot for the past 8 months- possibly much longer than that. I only know for a fact that it hasn't moved since the day we moved in, which was end of January 2017. At first, it didn't bother me because it was winter and I figured the owner probably wasn't riding it due to the cold weather. But when Spring came and it was still there, I went into the office to notify you all about it twice, and once over the phone. If you all...

sydneyforeman's picture
sydneyforeman McKinley Employee

Hi Alahyari,

Thank you for your feedback regarding the motorcycle near your building.  You are correct in that the motorcycle has been parked there for quite some time and we certainly apologize for any inconvenience that this has caused you.  With that said, I have been in contact with the owner of the motorcycle this week and it will be removed from the property no later than 8AM on Monday October 9th, 2017.

If you have any further questions, don't hesitate to reach out to us at the office at 734-971-5455.

Thanks again for following up!

Sincerely,

Sydney Foreman

Senior Sales Associate

Glencoe Hills Apartments

Glencoe Oaks Apartments & Townhomes

alahyari's picture
alahyari

Thank you, Sydney. You always come through for us.

sydneyforeman's picture
sydneyforeman McKinley Employee

Alahyari,

No problem at all! Please let me know if you need anything else.

Have a beautiful day!

-Sydney

alahyari's picture
alahyari

Hi Sydney,

It is Monday, October 9th, 2017 well past 8AM and the motorcycle remains parked in the same spot. Who exactly is the owner? Are they a Glencoe Oaks resident, and if so what unit? If you are allowed to share this information, please let me know and I will email you directly because I would like to speak with him or her. And if you are not at liberty to share this information, then please set up a time for us to all meet in the office to discuss the issue.


sydneyforeman's picture

Missing Cat Near 2169

Announcement for Multiple Communities

Good morning Glencoe Hills and Glencoe Oaks residents,

Over the weekend, unfortunately, one of your neighbors lost their pet cat, Desmond. See photo and contact details below:

Desmond is a 3 year old male black, long haired, cat. He is neutered and microchipped and wears a red heart shaped collar that says "Desmond The Moon Cat" on the front and my phone number on the back. Extremely friendly. If spotted please call 248-330-2135

...



Meganlym's picture

Doggie trash can by Glencoe Oaks

Feedback Problem for Glencoe Oaks

it would be awesome to see a trash can w dog bags on the road side of the building!

tia.davis's picture
tia.davis McKinley Employee

Thank you for bringing this to our attention. Our maintenance team replaced the bags in the pet station in that area today. Please let us know if there are any other concerns that need our attention. Thank you, Tia Davis - tia.davis@mckinley.com


Aaron.smith's picture

Pools Are Now Closed

Announcement for Multiple Communities

Hello Glencoe Hills and Glencoe Oaks Residents,

Friday September 22 was the final day for our pools, so both the clubhouse and north pool will be closed until next summer. We will let you know as early as possible next year when the pools will be opening again. Thanks for having a great summer with us, and here's to a great autumn as well! Please call the office at 734-971-5455 if you have any questions.

Thank you,

Aaron Smith - Customer Care Associate



tia.davis's picture

REMINDER- Office Closing Early Today

Announcement for Multiple Communities

Good Morning!

This is just a friendly reminder that we close at 12 noon today. We will be back to regular business hours tomorrow, 9/22/17.

If you have a maintenance emergency, please call the office and follow the prompts to report to maintenance.

We are sorry for any inconvenience this may cause.

Thank you

Glencoe Hills Staff



sydneyforeman's picture

Clubhouse Office Hours Thursday September 21st

Announcement for Multiple Communities

Good afternoon Glencoe Hills and Glencoe Oaks residents,

This Thursday September 21st, 2017 our offices will be closing at 12:00PM for an employee function. Our offices will re-open on Friday September 22nd, 2017 for regular business hours.

Should you experience a maintenance emergency during this time, please call the main office at 734-971-5455 and follow the prompts to emergency maintenance.

As always, if you have any questions please don't hesitate to reach out to us at 734-971-5455.

Sincerely,

Sydney Foreman

Senior Sales Associate...



tia.davis's picture

Pooch Plunge

Event for Multiple Communities

...



tia.davis's picture

Common Area Clean Up!

Announcement for Multiple Communities

Attention Residents;

Now that the days are getting shorter- we are spending more time inside. This has us looking at the condition of the common areas of the buildings. The hallways and laundry rooms are cleaned once per week by our professional cleaning service. There are a few items that we want to want to address because they seem to be getting out of hand.

No items should be left in the hallways or outside of the apartment. Any other items such as shoes, furniture or clothing will be discarded. Door wreaths, door decorations or door mats are all allowed (as long as it is...


HaleighCrouch's picture

Online Pay System Update

Announcement for Multiple Communities

Good Morning Glencoe Residents,

We are happy to announce that the online pay system is up and working as of this morning. If you find you are having trouble making payments through the portal, please do not hesitate to contact the office at 734-971-5455.

We hope you enjoy your weekend,

Haleigh Crouch

Customer Service Manager

haleigh.crouch@mckinley.com



sydneyforeman's picture

Update On Online Payment System

Announcement for Multiple Communities

Glencoe Hills and Glencoe Oaks Residents,

While we work to remedy the issue with our online payment system, we will be accepting rental payments in the office as well as over the phone with credit or debit cards.

In the office : Due to the technical issues, we will accept Credit / Debit Card payments in the office and WAIVE the convenience fee Checks, Money Orders, Cashier’s Check Over the phone : Again, please accept Credit / Debit Card payments and WAIVE the convenience fee Residents can also call: 866-869-...