Ongoing Maintenance Issues.

Glencoe Oaks Apartments & Town Houses
2201 Glencoe Hills Drive
Ann Arbor, Michigan, 48108


  • Phone: 734-971-5455
  • Email:
    glencoe@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
michellev837's picture
Feedback Problem for Glencoe Oaks

We have had a broken dishwasher since late May. I have a record of all of the service requests we have submitted as well as the times we have called Glencoe Hills Management to follow up on getting it fixed. Not once have they followed up with us on this issue. Our dishwasher is still broken and we need a completely new one. In addition to replacing it, we are also seeking compensation for the months of frustration and poor management and complete lack of communication on the part of Glencoe Hills.

HaleighCrouch's picture
HaleighCrouch McKinley Employee

Hi Michelle,

Thank you for your feedback on My Mckinley and the concerns you have. We will be happy to address all negative experiences and issues you have came into contact with later this afternoon.

We look forward to speaking with you,

Haleigh Crouch

Customer Service Manager

haleigh.crouch@mckinley.com