Rent adjustment - already contacted Pay Lease for a refund

Glencoe Hills Apartments
2201 Glencoe Hills Drive
Ann Arbor, Michigan, 48108


  • Phone: 734-971-5455
  • Email:
    Glencoe@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
yutang's picture
Feedback Problem for Glencoe Hills

Hi. We live at 2264 #6 and we are moving out on the 12th. We were charged the entire month's rent for May due to autopay, but Pay Lease just told us to contact you to receive our refund because they just sent it to you. Please help. Thanks.

christy.morales's picture
christy.morales McKinley Employee

Good Afternoon Yu,

Thank you for again contacting us about your account.  As we had the opportunity to speak about this serveral days ago, please remember that once you move out, any amount that you may have overpaid will be refunded.  Additionally, the amount refunded could be impacted by any sort of damage or final utility bill that must be charged to your account.

You are welcome to contact our office with further questions: 734-971-5455.

Thank You,
Christy Morales
Assistant Community Manager
734-971-5455

 

yutang's picture
yutang

Thank you!