broken washing machine

Glencoe Hills Apartments
2201 Glencoe Hills Drive
Ann Arbor, Michigan, 48108

  • Phone: 734-971-5455
  • Email:
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
AML1991's picture
Feedback Problem for Glencoe Hills

Called the front office on May 23rd to let them know about a broken washer. Checked the washer on June 6th a full two weeks later and it still wasn't fixed. Called that day to let them know. Both times someone said they would call in a work order. Well, still not fixed yesterday June 11th. I decided to just call the company myself. They said they had no record of anyone from the front office calling about the washer. Just wondering why nobody called. I was under the impression that we were supposed to let you guys know but it seems like if we do we cant depend on you to get it taken care of.

christy.morales's picture
christy.morales McKinley Employee

Good Afternoon Amy,

Thank you for making us aware of the laundry machines issues.  Our Maintenance Supervisor was able to personally inspect all of the machines and found them to be in proper working condition.  As part of his inspection, he ran each machine through the cycles (with the use of quarters), and all functions ran smoothly.

If you notice any further issues, we will be happy to re-inspect the machines.

Have a wonderful day,

Christy Morales
Assistant Community Manager
734-971-5455's picture

For at least a week in 2253 there has been a half-full broken washing machine and for at least a year only one dryer that actually dries