The George

kara.curtis's picture

Holiday Gift

Announcement for The George

Happy Holidays from The George Team! Please come down to the office tomorrow, December 14th, and grab your holiday gift!



kara.curtis's picture

Gift Wrapping Station in Lounge now open!

Announcement for The George

Good Morning,

From now until December 25, 2018 the George is providing our residents with a holiday wrapping station!

We have provided wrapping paper, tags, pens, bows and tape to wrap your holiday gifts! The wrapping station is in the lounge. This is a self serving station. Please keep it neat and organized. If supplies start to run low, please let Kara know!

Happy Wrapping!

Kara Curtis

Community Manager



kara.curtis's picture

Donuts and Coffee on the GO - TODAY 12/12/18

Announcement for The George

Good Morning Residents!

Donuts and Coffee on the GO! In the Kitchen/Lounge! Stop by grab a donut and a cup of coffee on your way to work! Now til the donuts run out!

Have a super great day!

Best Wishes,

The George Team



youngsukyoon95's picture

Heater

Feedback Question for The George

I have to set my heater at 90F and leave the heater turned on for an hour to increase room temperature from 53F to 62F. This costs me a lot of electricity since I have to leave it turned on for a long time. Does anyone experience similar problem? I am freezing.. -- Update: Two hours mark. 68F. Set temperature is 90F.

RobinRoark's picture
RobinRoark McKinley Employee

Hi there youngsukyoon95, we are super sorry that you are experiencing this issue with your heat. Based on the information you have provided, it seems there is definately an issue.  We do consider no heat a maintenance emergency, so in order for us to provide you the best possible service in the future, please contact us immediately via telephone in the office at 734-418-0133 so we can dispatch a technician right away.  The resident portal is great for providing feedback, but should not be used for reporting any maintenance emergencies!  We have placed a call for service first thing this morning, and will let you know just as soon as they will be out today, but we do not have good contact information for you, as we have attempted to call you and email you this morning, but neither is working.  Please give us a call at 734-418-0133 so we can get your information updated, we hope to hear from you soon.  Thank you so much, and please rest assured that we will resolve this concern for you as quickly as possible, and thank you for letting us know.

RobinRoark's picture
RobinRoark McKinley Employee

Greetings, this is a note to let you know that our vendor will be out today around 4pm to diagnose and troubleshoot your heating issue.  A member of our maintenance team will accompany him into your home.  Please feel free to contact us directly at 734-418-0133 with any questions or concerns.  Thank you!

youngsukyoon95's picture
youngsukyoon95

Hi RobinRoark, thanks for quick maintenance service. I appreciate your heater but this doesn't work.

youngsukyoon95's picture
youngsukyoon95

the heater*

kara.curtis's picture
kara.curtis McKinley Employee

Hello, 

I have tried calling both your phone and email this morning. Please know that the technician will be out today to complete the repair. Please call the office 734.418.0133 to update your contact information. We so appreciate you as a resident and your patience in this process. 

Best Regards, 

Kara Curtis

Community Manager

 

kara.curtis's picture
kara.curtis McKinley Employee

Good Evening, 

Please know that the HVAC technician came today and your heat is working. We consider a no heat an urgent/emergency issue. Please make sure that the thermostat is left to the on position and the switch is clicked to the heat/ not on the off position. The thermostat can be turned up and down at any time. Please let me know if you need any further assistance. We are always here to help! 

Best Regards, 

Kara Curtis, Community Manager 


kara.curtis's picture

Demonstration Kitchen Items

Announcement for The George

Good Morning,

Kind reminder to all residents: If you use the common areas, please make sure to enjoy the amenities and please leave all kitchen items in the area for all residents to use. Currently missing is the Wine Opener:(

If you borrowed it, please make sure it gets back to the kitchen area!

Thank you in advance!

Best Wishes,

The George Team



kara.curtis's picture

Fire Alarm/ False Alarm

Announcement for The George

Good Morning,

The fire alarms have been activated and is a FALSE ALARM. They are only going off outside. Please disregard and they cannot be turned off until the testing on the roof is completed. We apologize for any inconveniences this may have caused.

Best Wishes,

The George Team



kara.curtis's picture

December Donuts and Coffee on the Go

Announcement for The George

Rescheduled from the Newsletter:

December Donuts and Coffee on the Go will be on December 12, 2018 at 8am

Best Wishes,

The George Team



kara.curtis's picture

Reminder to our Tenants: Live Christmas Trees are not Permitted

Announcement for The George

Kind Reminder as we are heading into to the Holiday Season we just would like to remind all our tenants that we do not allow ‘live’ Christmas Trees in our building/apartments as they can present a fire hazard. If you wish to celebrate the holiday season with a festive tree, we recommend purchasing a recyclable or re-usable tree!

Thank you very much for your understanding!

Seasons Greetings,

The George Team



kara.curtis's picture

Hot Coco Bar Now Open

Announcement for The George

Seasons Greetings!

The George Hot Coco Bar is now open in the Demonstration Kitchen!

The Hot Coco Bar will be available while the lounge/kitchen area is open, during business hours our staff will keep the carafe full of warm coco!

Please feel free to make your own too and enjoy the extra added toppings too!

Enjoy a warm treat during this holiday season!

Best WIshes,

The George Team



Carhart74's picture

Miscellaneous charge?

Feedback Question for The George

Pls clarify what these charges relate to? 11/8/2018 Miscellaneous Elec Admin Fee 50.00 11/8/2018 Occupied Elec Recovery DTE BILL 10/9-10/31/18 74.80

kara.curtis's picture
kara.curtis McKinley Employee

Hello, 

 

This is public and looks like a personal info on your account. Please call the office for further clarification. 

Best Wishes, 

Kara Curtis

Community Manager