400 Maynard

400 Maynard
518 E. Williams
Ann Arbor, Michigan, 48104


  • Phone: (734) 761-8220
  • Email:
    Live@mckinley.com
  • Office Hours:
    Mon 9am - 5pm
    Tue 9am - 5pm
    Wed 9am - 5pm
    Thu 9am - 5pm
    Fri 9am - 5pm
    Sat 10am - 4pm
    Sun By Appointment
hongjisu's picture

Why was I charged for something that I do not even know?

Feedback Question for 400 Maynard

Why do I have Damage/Lockout Charge, purchased router, $58.29 ? Also, why did I not get a notification of this?

branda.vilella's picture
branda.vilella McKinley Employee

Please see your email for this or contact the office if you have any further questions

hongjisu's picture
hongjisu

I did not get an email... I never got the reply from you about the bath rug, too.


FERNANDA SAMPAIO BARROS's picture

Hairs in the laundry

Feedback Problem for 400 Maynard

Every time I use the laundry there are lots of hairs in the washing machines. I guess this is because we share the laundry with the hairdresser... I ask you to dedicate only one machine to the hairdresser or to ask them to keep the place clean. I don't want to wash my clothes and have hairs attached to them after. this is very dirty...

branda.vilella's picture
branda.vilella McKinley Employee

Thank you so much for bringing this to our attention.  We will be addressing that immediately!


branda.vilella's picture

HELP KEEP TRASH CHUTES CLEAR!!!

Announcement for 400 Maynard

Hello Residents!

Please remember to not place anything in the trash chute that can cause clogs. We have been dealing with large items like cardboard boxes, pizza boxes, styrofoam that have been getting stuck and costing the staff alot of time to unclog. This can cause our building to develop a trash smell and take away from completing service requests sooner. Please do not break down boxes thinking they will not get stuck because they do. We have several recycle containers downstairs for this purpose.

Please be kind to your neighbors and the management by not...



branda.vilella's picture

RENEW and WIN $750!!! Odds are in your favor!

Announcement for 400 Maynard

Hello Residents!

Today is the last day to renew for Tier 1 and to be entered into the raffle for $750! And to sweeten your odds, we will enter you into the raffle for all 3 tiers so you could win $750, $500, or $250!!! So don't forget to stop in or email the office before 5 pm today for chance to win at all 3 drawings!

So hurry to the office, the clock is ticking!



pchalhoub's picture

Service Request Update

Feedback Question for 400 Maynard

I submitted a service request about a week ago and got an e-mail a couple days later saying that the follow-up was complete. Does this mean that the problem was fixed or is it something else?

branda.vilella's picture
branda.vilella McKinley Employee

Hello!   You're request has been resolved. I apologize for any confusion! If you have any further questions you can call the office or stop in to talk to the staff!   Have a wonderful day!!


FERNANDA SAMPAIO BARROS's picture

Front door always unlocked

Feedback Problem for 400 Maynard

There are people that on purpose let the front door unlocked during weekends and at late hours so that their friends can enter the building without the owner going downstairs to open the door (for instance, they put newspaper in between doors) - there should be a punishment for doing that!! You have cameras, so I kindly ask to check who is doing this and send a notification.

branda.vilella's picture
branda.vilella McKinley Employee

Thank you for this info!  We always want our residents to have a sense of security here so we will be looking into this asap.


pm's picture

Slamming doors and obnoxious behavior after 12am

Feedback Problem for 400 Maynard

Whoever lives on the 6th floor and has people filtering in and out of their apartment past midnight needs to stop letting their door slam shut every time they open/close their door. It's incredibly loud and wakes me up when I am trying to sleep. As someone who has early morning classes, I don't appreciate it at all. I am always courteous of my neighbors and never allow my door to slam, even during the day, so as to not disturb anyone around me. Please just be more courteous and if you are going to have people leaving your place late at night, tell them to keep it down and to not...

pm's picture
pm

I guess they haven't seen this yet, because they just did it again. It's 1am.


EricKrostich's picture

400 Maynard - Branda Vilella Positive Review!

Feedback Praise for 400 Maynard

Branda Vilella at 400 Maynard has been incredibly helpful since I moved in. Her responsiveness has helped me quickly resolve several issues. She has been polite and a pleasure to work with.

branda.vilella's picture
branda.vilella McKinley Employee

Thank you so much Eric!!! It has been a pleasure working with you as well! I appreciate hearing we are making your residency here a good experience


branda.vilella's picture

Heat will be Turned on Later

Announcement for 400 Maynard

Hello to you all!!

We recently had given notice that we will be turning the heat on to the building on 9/21/18 however with the forecasted temperatures we have decided to move that date until 9/26/18.

The ac should be repaired and back on as of tomorrow. If you have any other questions regarding this switch please let me know.



branda.vilella's picture

Air Conditioning

Announcement for 400 Maynard

Hello Residents,

Unfortunately we are experiencing issues with the AC to the building. A sensor has gone down. We have ordered the part and are awaiting it's arrival. We plan to have it within the next 24-48 hours and the air functioning again by Thursday. We sincerely apologize for the inconvenience! Fortunately the temperatures for the evenings look to be cooling down some.

We will keep you updated to any changes as we go.