Good Afternoon Christine,
It was a pleasure speaking with you this afternoon. Thank you for taking a moment to discuss your concerns specifically regarding the delay of receiving your paper bill in the mail as well as inquiring on when amounts for February 2019 would be uploaded to the resident portal. As discussed, please expect to receive a copy of your paper bill via e-mail in the next few minutes. Once the rental amounts have been uploaded, I will send out an update via My.McKinley. As always, if you need anything further, please feel free to contact me at 317-872-3737 or email@example.com. I hope you have a great rest of your day!
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