Jessicalloyd19's picture
Feedback Problem for

I got a lease violation that says pest control couldn't come in because of animals roaming freely. There is no truth to this whatsoever. Matter of fact they never even showed up. I'm at home all day long everyday. On top of this there is still a late fee showing that I do not owe. Your system wasn't working properly and wouldn't allow me to make payment. No one has fixed that like they said they would. Oh and how about there is never anywhere to park for people who live here? One thing is for sure I'm not going to accept a lease violation for something that didn't happen in the first place. I pay way too much money for this place to be dealing with this crap. I tried to call 6 times and no one answered the phone. I then waited for about 15 minutes in the office and no one came to help me. I would really like the number to corporate. I can be reached by email.

Elisha Drake's picture
Elisha Drake McKinley Employee

Hello Jessica,

Please feel free to reach out to me directly at elisha.drake@mckinley.com to discuss your concerns regarding the report that the pest control company provided to us.  I can assist you with the late fee discrepency as well. 

We are working on implementing a parking permit option at The Courts so you will receive more information soon.

I look forward to hearing from you. 

Thank you,

Elisha Drake

Community Manager