Resident

Serena Winter Park Apartments
2890 Red Lion Square
Winter Park, Florida, 32792


  • Phone: 407-628-8400
  • Email:
    serena@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
thor211's picture
Feedback Question for Serena Winter Park

The "pay rent" feature is not working and appears to be locked will it be unlocked on the 1st or the 3rd cause of holiday?

Jeannettegonzalez's picture
Jeannettegonzalez McKinley Employee

Jesse,

Thank you for bringing this concern to my attention.  I'll be reaching out to our support team to resolve this matter.  In the meantime, you are able to drop off you rental payment in a form of a money order or personal check.  

As soon as I have an update on the online payment link, I will contact you with instructions on submitting your online payment.  

We appreciate your patience in this matter.

Thank you,

Jeannette Gonzalez 

Jeannettegonzalez's picture
Jeannettegonzalez McKinley Employee

Jesse, 

Thank you for bringing this concern to my attention.  I'll be reaching out to our support team to resolve this matter.  In the meantime, you are able to drop off your rental payment in a form of a money order or personal check.  

As soon as I have an update on the online payment link, I will contact you with instructions on submitting your online payment.  

We appreciate your patience in this matter.

Thank you,

Jeannette Gonzalez