Very Disappointed @ 2716 Red Lion Square

Serena Winter Park Apartments
2890 Red Lion Square
Winter Park, Florida, 32792

  • Phone: 407-628-8400
  • Email:
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
Ladytaylor2727's picture
Feedback Problem for Serena Winter Park

i just moved into this duplex and I am soooooooooooo disappointed. Fearful and feel like I have nooooooooo PRIVACY 1. please STOP leaving notes on the door. You are setting me up to be robbed. i AM TALKING FROM EXPERIENCE. Please email me. 2. I put in a work order over two weeks ago about the kitchen cabinets door and the roaches. STILL NOT DONE. 3. Someone need to speaks to the person 2715 they are always parking in my parking stop and SO inconvenient 4. If the work men are coming to leave boxes in my unit, I need to be told a least a day before by email. 5. When the work men moves my furniture, I need for them to put it back in place. 6. The work men came to cut out the windows and used my power allllllllllllllllllll day long. I do NOT have shares in Winter Park Flats or McKinley company, so my power should not have been used.

Jeannettegonzalez's picture
Jeannettegonzalez McKinley Employee


I wanted to thank you for taking the time to speak with me today.  Although a lot has changed since your recent move in.  It is my goal to make your experience with us a positive one with Mckinley.  Now that we have full clarity on your concerns, I will work closely with Claudio to ensure we address your concerns to the best of our ability.

I look forward to hearing from you on Monday, once your new washer and dryer are installed.  I just know that you're going to love them.

If there is anything that I can do to improve your feedback, please don't hesitate to reach out to me at 407-628-8400 or via email at

Have a great weekend. 

Jeannette Gonzalez