Serena Winter Park

Serena Winter Park Apartments
2890 Red Lion Square
Winter Park, Florida, 32792


  • Phone: 407-628-8400
  • Email:
    serena@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
MeganBaker's picture

St. Patrick's Day Guessing Game!

Announcement for Serena Winter Park

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MeganBaker's picture

Reminder: Fire Extinguisher Inspections begin at 9am

Announcement for Serena Winter Park

Dear Serena Residents,

As a reminder, fire extinguisher inspections will begin this morning at 9am. These mandatory annual inspections will require entry into your home. We ask that you place your extinguishers on your kitchen counter so that we can complete the necessary checks and certifications as quickly as possible. A member of our maintenance team will be present with the inspectors at all times while they are in your home. Please call the office at (407) 628-8400 with any questions or concerns and we will be happy to assist you!

Thank you and I hope everyone has a...



Estephanie's picture

Clean after your dog

Feedback Problem for Serena Winter Park

Hi I have a problem of stepping on everybody’s dogs poop specially on the green area next to the dumpsters PLEASE....CLEAN UP AFTER THEM WE HAVE BAGS AND TRASH CANS FOT IT

MeganBaker's picture
MeganBaker McKinley Employee

Thank you for bringing your concern to our attention! We have repeatedly asked for the pet owners in the community to properly pick up after their animals. As mentioned above, we do have pet waste pick up stations, equipped with bags and trash cans to make this process easy for you. Cleaning up after your animals is a part of the agreement that allows you to have animals on property. Any residents found violating these policies will be fined and could possibly face legal consequences relating to the lease agreement if the rules continue to be broken. Please be a good neighbor and pick up after your pets each and every time. Should you witness any other resident's not properly picking up, please immediately let us know in the office so that we can address it for you right away. Thank you!


MeganBaker's picture

Special Discounts on Tax Preparation Services for Serena Residents!

Announcement for Serena Winter Park

Dear Serena Residents,

Tax time is here and we know how stressful filing your taxes can be. To help ease this stress, we have coordinated with our friends at Block Advisors Tax Preparation services to offer some discounts on tax services specifically for our Serena Winter Park residents!

In order to answer any other tax questions or concerns you may have and to assist you with getting the most out of your tax return, they will also be hosting a pizza night in our office this Friday, 3/1/19 from 4-6pm. We invite you to come to the clubhouse at 4pm on Friday to grab a slice...



Meredithayer's picture

roaches

Feedback Problem for Serena Winter Park

When is pest control coming back out? It seems that no matter how often I clean the apartment, I am finding more and more roaches everyday. Im finding them in the bathroom, kitchen, and dining room.

MeganBaker's picture
MeganBaker McKinley Employee

Good afternoon and thank you so much for bringing your concern to our attention! I am so sorry to hear that you are having this issue and assure you that we will do whatever it takes to get it resolved for you right away! Our pest control technician is on property every Tuesday and I have already placed your apartment on the list for treatment next week. I just left you a voicemail and would love to discuss this with you in more detail to get more details regarding this issue to see if an escalated treatment plan would be appropriate. I am in the office today until 6pm if you have a moment to discuss. Thank you and I look forward to speaking with you soon!

EdmondT3's picture
EdmondT3

When I first moved in back in September of 2017 I saw so many roaches on the kitchen counter it looked like a roach cookout. I went to Walmart and brought $35 worth of roach poison, sound, jell, solid, etc. I brought many different poisons. Within 2 months 85% or more of the roaches were dead. Now I seem them rarely, but they still come out on rare terms. I would recommend you do the same.

justina.holland's picture
justina.holland McKinley Employee

Thank you for your feedback. I’m glad that you don’t see them often anymore. Please do remember that we have pest control here every Tuesday outside of the quarterly services we offer. I would be happy to put your apartment on the pest control list for Tuesday. Please feel free to email me at Justina.holland@mckinley.com. I look forward to speaking to you. Have a nice weekend.


MeganBaker's picture

Valentine's Day Guessing Game!

Announcement for Serena Winter Park

Image result for conversation hearts

Dear Serena Residents,

We are getting excited for Valentine's Day and hope you are, too!

To kick off this week of love, we are hosting a candy jar guessing game in the leasing office! You'll have all week to submit your guess for how many conversation candy hearts are in the jar. Our winner will be announced on Friday and they will receive a $10 Starbucks gift card and get to keep the jar filled with candy...


MeganBaker's picture
MeganBaker McKinley Employee

Good morning, Serena Residents! We called the winner of our guessing game on Friday afternoon! The jar had a total of 450 conversation hearts and our winner guessed the exact amount! Guesses ranged from 113 to 1000! Thank you to everyone who played and took part in our Valentine's Day festivities! We enjouyed visiting with everyone during our breakfast event on Thursday and will be announcing more fun games and events soon! Thank you and I hope you have awonderful day!


MeganBaker's picture

Tree Trimming Behind Villas Today 2/8/19

Announcement for Serena Winter Park

Good morning, Serena residents!

I wanted to make you aware of some tree trimming and landscaping that will be completed this morning behind the villas. This work should not interfere with any of your daily activities, though you may hear or see them working in this area. Should you have any questions or concerns, please feel free to reach out to us in the office and we will be happy to assist you!

We hope everyone has a fabulous Friday and a relaxing weeekend ahead!

Sincerely,

Megan Baker

Community Manager