September 1, 2019 - 12:51pm - Posted by Dandk91225
Hello, I have asked continually about the tree behind our unit to be trimmed as we have limbs falling all of the time. I was told last week and as late as Saturday that the trimmers were coming to trim the tree. Imagine my surprise when they come to the property and cut someone else’s tree and not mine. They said they wished they could trim it but were told not too. Once again I am very disappointed in the leadership of the property. I assume going forward that McKinley will assume responsibility for any damage to the inside of our unit and any possessions that are damaged due to this tree.
August 30, 2019 - 3:22pm - Posted by shanna.kahn McKinley Employee
Good afternoon Serena Residents
As a final decision, we have decided to close the leasing office starting Saturday August 31, 2019 through Tuesday September 3rd 2019 for the safety and concern of our staff and their families. Although we are not at the community, we will be monitoring this storm extremely close and will stay in contact as needed. If anyone has any questions, please feel free to email me directly at Shanna.email@example.com . Depending on the power and internet availability, I will have acess to my email remotely and...
August 30, 2019 - 1:16pm - Posted by shanna.kahn McKinley Employee
Good afternoon Serena Winter Park Residents,
As you are aware, your my.mckinley is busy with many updates for the upcoming impact of Hurricane Dorian. We want to ensure we are communicating all information directly to you and prepare for all possibilities. As you know, the due date for rent is approaching as well. Rent is still due on Sunday September 1 st , 2019. We realize this is not only a holiday weekend, but this major storm is a huge distraction for everyone. We hope this reminder will help one thing to check off your list. We will be in the office today, Friday August 30 th...
August 30, 2019 - 1:08pm - Posted by shanna.kahn McKinley Employee
Good afternoon Serena Residents,
We hope you are working towards your preperations for the upcoming impact of Hurricane Dorian. We have been keeping a close eye on the National and Local news and alert stations to make the best decision for you as our residents and our staff members. We want to also be able to provide you with the best updates possible.
We have decided to close our offices in addition to the closers for the weekend and Monday for the Holiday, we will also be closing our Leasing office on Tuesday September 3rd to ensure the safety of our staff members....
August 29, 2019 - 4:56pm - Posted by shanna.kahn McKinley Employee
On Monday September 2nd, the leasing office at Serena Winter Park will be closed in observance with the holiday. Depending on the track of the storm, we are still expected to re-open on Tuesday September 4 th normal business at hours.
Please keep an eye on your my.Mckinley or updated information.
For any maintenance emergencies, please call 407-628-8400.
*Please note that during an active storm, personnel is...
August 29, 2019 - 1:31pm - Posted by shanna.kahn McKinley Employee
Good afternoon Serena Winter Park Apartments,
As you know we are keeping a close eye on Hurricane Dorian and we at McKinley wanted to take a moment to remind everyone of the importance of being prepared for anything that comes our way. Review the important points below:
The best way to stay informed is to sign up for my.mckinley.com. If you need your “Name ID” please contact the Serena Winter Park Office at (407)628-8400.
The McKinley Team will remove/secure pool umbrellas and furniture. Pools, spas and other amenities may be...
August 26, 2019 - 5:55pm - Posted by nataliecaudle
Absolutely loving the new towing system! Thank you so much for quickly solving this issue and making this such an awesome place to live. We have officially been here a month and do not have one bad thing to say!! Thanks Shanna for making this such an incredible community. You and your hardwork does not go unnoticed!
August 22, 2019 - 5:53pm - Posted by shanna.kahn McKinley Employee
August 22 nd 2019
Re: Parking permit- Towing rules and regulations
Dear Serena Winter Park resident(s):
At Serena Winter Park, our goal is to provide you with the most enjoyable living experience for you to call home. Many of you have requested to towing rules and regulations to be enforced consistently here at Serena. We have heard your feedback and have obtained a new towing company, A Reliable Towing , to ensure we can do just that.
Starting August 26, 2019, A Reliable Towing will commence the normal patrol and random towing. Please ensure your...