Serena Winter Park

Serena Winter Park Apartments
2890 Red Lion Square
Winter Park, Florida, 32792


  • Phone: 407-628-8400
  • Email:
    serena@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
Jeannettegonzalez's picture

Introducción al pago de renta en línea

Announcement for Serena Winter Park

Introducción al pago de renta en línea!

Con mucha anticipación, estamos orgullosos de anunciar que el portal de pagos en línea de Winter Park Flats está LIVE y listo para proporcionar una forma nueva y más conveniente de pagar su renta. Sea que elija pagar con tarjeta de crédito o débito automático de su cuenta de cheques, pagar su renta nunca ha sido tan fácil.

Regístrate hoy!

Si necesita ayuda para registrarse, puede pasar por nuestra oficina y nuestro atento personal le ayudará.

Jeannette Gonzalez



Jeannettegonzalez's picture

Resident Online Payment Portal is LIVE

Announcement for Serena Winter Park

Introducing Online Rent Payment!

With much anticipation, we are proud to announce that Winter Park Flats online payment portal is LIVE and ready to provide a new and more convenient way to pay your rent. Whether you choose to pay by credit card or automatic debit from your checking account, paying your rent has never been easier.

Sign up today!

If you need assistance registering, you can stop by our office and our helpful staff will assist you.

Jeannette Gonzalez



Ladytaylor2727's picture

Very Disappointed @ 2716 Red Lion Square

Feedback Problem for Serena Winter Park

i just moved into this duplex and I am soooooooooooo disappointed. Fearful and feel like I have nooooooooo PRIVACY 1. please STOP leaving notes on the door. You are setting me up to be robbed. i AM TALKING FROM EXPERIENCE. Please email me. 2. I put in a work order over two weeks ago about the kitchen cabinets door and the roaches. STILL NOT DONE. 3. Someone need to speaks to the person 2715 they are always parking in my parking stop and SO inconvenient 4. If the work men are coming to leave boxes in my unit, I need to be told a least a day before by email. 5. When the work men moves my...

Jeannettegonzalez's picture
Jeannettegonzalez McKinley Employee

Emelda, 

I wanted to thank you for taking the time to speak with me today.  Although a lot has changed since your recent move in.  It is my goal to make your experience with us a positive one with Mckinley.  Now that we have full clarity on your concerns, I will work closely with Claudio to ensure we address your concerns to the best of our ability.

I look forward to hearing from you on Monday, once your new washer and dryer are installed.  I just know that you're going to love them.

If there is anything that I can do to improve your feedback, please don't hesitate to reach out to me at 407-628-8400 or via email at jeannette.gonzalez@mckinley.com

Have a great weekend. 

Jeannette Gonzalez


Sonia_2801's picture

Great Staff!

Feedback Praise for Serena Winter Park

Thank you for the great new changes to the community. The entire team has been very responsive and pleasant.

Jeannettegonzalez's picture
Jeannettegonzalez McKinley Employee

Hello Sonia! 

I wanted to thank you for allowing us to serve you here at Winter Park Flats. It's always a pleasure speaking with you during your morning walks. 

If I can be of help, please don't hesitate to reach out to me at 407-628-8400.

Have a great weekend. 

Jeannette Gonzalez 

DJbean's picture
DJbean

Thank you for the awesomeness!


Jeannettegonzalez's picture

Community Pet Policy Reminder

Announcement for Serena Winter Park

Dear Winter Park Flats Residents:

We are proud to be a pet-friendly community that offers a clean and comfortable living environment for everyone – and their pets – to call home. After all, we understand that sometimes your pets feel more like family, well, than family!

Roughly 40% of our residents have pets, including dogs. To maintain our landscaping and cleanliness of our grassy areas, we have multiple pet-waste stations stocked with bags through our community.

For those of you who consistently clean up after your pet, thank you. On behalf of your fellow...



Jeannettegonzalez's picture

Central Florida- Weekend Festivities

Announcement for Serena Winter Park

3755 N.W. U.S. Highway 17-92

Central Florida Zoo

Sat., Jan 14

11 a.m.

THIS ISN’T SOME BACKYARD BBQ BATTLE. THIS IS AN EPIC BBQ INVITATIONAL WHERE TEAMS OF THE NATION’S BEST PITMASTERS HAVE TO QUALIFY AT NATIONAL BBQ COMPETITIONS BEFORE THEY CAN COME PUT THEIR SMOKIN’ SKILLS TO THE TEST. SOME ON BY AND ENJOY LIVE MUSIC AND HAVE SOME GOOD BBQ.

...


DJbean's picture
DJbean

Let's Goooo!


Jeannettegonzalez's picture

NWP Online Payment Feature- Update

Announcement for Serena Winter Park

Unfortunately, we are still experiencing some issues with our online payment option. We are working diligently with NWP and their support team to have the online payment feature available to you for February billing period.

If you have not made your January payment as of January 5th. Please drop off your January rental payment on or before January 6th, no later than 6pm to avoid late fees. All payments can be made in a form of a personal check or money order.

Our local Publix and Wal-Mart have money order services available, in which you are able to use your personal...



MMcConnell's picture

mmcconnell

Feedback Question for Serena Winter Park

why cant i pay my rent on line.what shall i do.

Jeannettegonzalez's picture
Jeannettegonzalez McKinley Employee

Mary, 

 

Thank so much for bringing in your January payment.  

Have a great weekend. 

Jeannette Gonzalez 


laneye's picture

rent

Feedback Problem for Serena Winter Park

I have tried to pay my rent via the portal since yesterday. The link for the payment method does not open and my work hrs are outside of banking ones to be able to get a money order

Jeannettegonzalez's picture
Jeannettegonzalez McKinley Employee

Mary,

Thank you dropping off your rental payment.  We hope to have the site corrected in time for next month billing period. 

 

Have a great weekend. 

 

Jeannette Gonzalez

 


JamesD2717's picture

Online Payment still down - will it be available to pay rent before late fees become an issue?

Feedback Question for Serena Winter Park

Hello, It seems that the online payment system is still not available. Will it be corrected before late fees become an issue?

Jeannettegonzalez's picture
Jeannettegonzalez McKinley Employee

James, 

Unfortunately, we are still experiencing some issue with our online payment option.  Please drop off your January rent in a form of a money order or check at the leasing office. 

We hope to have the site corrected in time for next month's billing period. 

 

We appreciate your understanding in this matter. 

Have a great weekend. 

Jeannette Gonzalez