Serena Winter Park

Serena Winter Park Apartments
2890 Red Lion Square
Winter Park, Florida, 32792


  • Phone: 407-628-8400
  • Email:
    serena@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
DJbean's picture

Happy campers!

Feedback Praise for Serena Winter Park

I wanted to thank Jennifer, scott, Chilly Willy, and Mario for outstanding customer service. i feel safe and the landscape is breath taking! Thank you. when is the work out room ready lol, we love You!!!

DJbean's picture
DJbean

Jeanette, not Jennifer, apologies.. ya they Rock!


MrDeneG's picture

Rent for Renewal of Lease

Feedback Question for Serena Winter Park

I am curious about the major increase in rent. That's pretty big...

Jeannettegonzalez's picture
Jeannettegonzalez McKinley Employee

Dene,

It is my goal to make your experience with us a positive one at Winter Park Flats.   Thank you for reaching out to me regarding this matter.  I just left you a voice message, to further discuss your renewal offer.  If you are unable to stop by our office today, Scott can also discuss your renewal offer tomorrow between 10AM-5PM. 

I look forward to speaking to speaking with you.  Please don't hesitate to reach out to me at 407-628-8400 or via email at jeannette.gonzalez@mckinley.com.

 

Sincerely,

 

Jeannette Gonzalez


laneye's picture

Noise

Feedback Problem for Serena Winter Park

For the improvements there has been constant noise loud music and extremely loud talkers. This starts at at 7 am in the morning!I do understand improvements have to be made but the fact that it is on a Sunday morning is ridiculous to have to deal with loud workers and then someone to blast loud rap this early

Jeannettegonzalez's picture
Jeannettegonzalez McKinley Employee

Mary, 

Thank you for thank taking the time to speak with me.  I appreciate your feedback. Residents like you make Winter Park Flats the one-of-a-kind community that it is. We are very excited for the many improvements made at Winter Park Flats. Our community will soon be able to rest and rejuvenate at our sparkling pools, grill away on the pool-side kitchen and meet with friends at the Sports Lounge, or work out at our well-equipped Fitness Center.

If there is anything that you need, please do not hesitate to reach out to me personally at jeannette.gonzalez@mckinley.com.

 

Have a pleasant day.

Jeannette Gonzalez


Jeannettegonzalez's picture

Your Look at Central Florida's Weekend Festivities

Announcement for Serena Winter Park

What?
The 8th Annual Northwestern Mutual Orlando Chili Cook-off

When?
February 18th, 2017 (Gates open at noon)

Where?
Festival Park, Orlando — Just west of Orlando Executive Airport
(corner of Livingston and Maguire)

Why?
Tasty chili samples – From Over 100 Different Chili Booths! Unlimited samples are included in your ticket price!

Benefiting Alex's Lemonade Stand Live...


Jeannettegonzalez's picture

Introducción al pago de renta en línea

Announcement for Serena Winter Park

Introducción al pago de renta en línea!

Con mucha anticipación, estamos orgullosos de anunciar que el portal de pagos en línea de Winter Park Flats está LIVE y listo para proporcionar una forma nueva y más conveniente de pagar su renta. Sea que elija pagar con tarjeta de crédito o débito automático de su cuenta de cheques, pagar su renta nunca ha sido tan fácil.

Regístrate hoy!

Si necesita ayuda para registrarse, puede pasar por nuestra oficina y nuestro atento personal le ayudará.

Jeannette Gonzalez



Jeannettegonzalez's picture

Resident Online Payment Portal is LIVE

Announcement for Serena Winter Park

Introducing Online Rent Payment!

With much anticipation, we are proud to announce that Winter Park Flats online payment portal is LIVE and ready to provide a new and more convenient way to pay your rent. Whether you choose to pay by credit card or automatic debit from your checking account, paying your rent has never been easier.

Sign up today!

If you need assistance registering, you can stop by our office and our helpful staff will assist you.

Jeannette Gonzalez



Ladytaylor2727's picture

Very Disappointed @ 2716 Red Lion Square

Feedback Problem for Serena Winter Park

i just moved into this duplex and I am soooooooooooo disappointed. Fearful and feel like I have nooooooooo PRIVACY 1. please STOP leaving notes on the door. You are setting me up to be robbed. i AM TALKING FROM EXPERIENCE. Please email me. 2. I put in a work order over two weeks ago about the kitchen cabinets door and the roaches. STILL NOT DONE. 3. Someone need to speaks to the person 2715 they are always parking in my parking stop and SO inconvenient 4. If the work men are coming to leave boxes in my unit, I need to be told a least a day before by email. 5. When the work men moves my...

Jeannettegonzalez's picture
Jeannettegonzalez McKinley Employee

Emelda, 

I wanted to thank you for taking the time to speak with me today.  Although a lot has changed since your recent move in.  It is my goal to make your experience with us a positive one with Mckinley.  Now that we have full clarity on your concerns, I will work closely with Claudio to ensure we address your concerns to the best of our ability.

I look forward to hearing from you on Monday, once your new washer and dryer are installed.  I just know that you're going to love them.

If there is anything that I can do to improve your feedback, please don't hesitate to reach out to me at 407-628-8400 or via email at jeannette.gonzalez@mckinley.com

Have a great weekend. 

Jeannette Gonzalez


Sonia_2801's picture

Great Staff!

Feedback Praise for Serena Winter Park

Thank you for the great new changes to the community. The entire team has been very responsive and pleasant.

Jeannettegonzalez's picture
Jeannettegonzalez McKinley Employee

Hello Sonia! 

I wanted to thank you for allowing us to serve you here at Winter Park Flats. It's always a pleasure speaking with you during your morning walks. 

If I can be of help, please don't hesitate to reach out to me at 407-628-8400.

Have a great weekend. 

Jeannette Gonzalez 

DJbean's picture
DJbean

Thank you for the awesomeness!


Jeannettegonzalez's picture

Community Pet Policy Reminder

Announcement for Serena Winter Park

Dear Winter Park Flats Residents:

We are proud to be a pet-friendly community that offers a clean and comfortable living environment for everyone – and their pets – to call home. After all, we understand that sometimes your pets feel more like family, well, than family!

Roughly 40% of our residents have pets, including dogs. To maintain our landscaping and cleanliness of our grassy areas, we have multiple pet-waste stations stocked with bags through our community.

For those of you who consistently clean up after your pet, thank you. On behalf of your fellow...



Jeannettegonzalez's picture

Central Florida- Weekend Festivities

Announcement for Serena Winter Park

3755 N.W. U.S. Highway 17-92

Central Florida Zoo

Sat., Jan 14

11 a.m.

THIS ISN’T SOME BACKYARD BBQ BATTLE. THIS IS AN EPIC BBQ INVITATIONAL WHERE TEAMS OF THE NATION’S BEST PITMASTERS HAVE TO QUALIFY AT NATIONAL BBQ COMPETITIONS BEFORE THEY CAN COME PUT THEIR SMOKIN’ SKILLS TO THE TEST. SOME ON BY AND ENJOY LIVE MUSIC AND HAVE SOME GOOD BBQ.

...


DJbean's picture
DJbean

Let's Goooo!