Serena Winter Park

Serena Winter Park Apartments
2890 Red Lion Square
Winter Park, Florida, 32792


  • Phone: 407-628-8400
  • Email:
    serena@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
Jeannettegonzalez's picture

Last Day- Rent Payment Reminder

Announcement for Serena Winter Park

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Hello Winter Park Residents,

I wanted to provide you with a final reminder that that today is the FINAL day to pay your August rental payment. Please make sure that payments are planned accordingly.

The leasing office will be open on August 2nd, 2017 until 6:00 pm for you to make your payments in person. As a reminder, our drop box is located on the opposite side of the Leasing Office.

You still have...



Jeannettegonzalez's picture

Thank you....From Your Serena Team

Announcement for Serena Winter Park

Today, we received a pleasant surprise from one of our new resident! Thank you Sarah for such an amazing gift! We will enjoy every bite. Thank you for making Serena your home. Your Serena Winter Park Team

...



Jeannettegonzalez's picture

Don't Forget- Join Us Today!

Announcement for Serena Winter Park

JOIN US ON AUGUST 1ST FROM 5:30PM-6:30PM

As Amanda Chase from StateFarm discuss the benefits in carrying Renter Insurance Coverage

WHAT DOES RENTERS INSURANCE COVER?

COVERAGE TYPE

Personal Property Liability Additional Living Expenses

WHAT IT MAY COVER

The cost to repair or replace your belongings, such as clothing, furniture and electronics, up to the limits in your policy Repairs if you accidentally damage someone else’s property or a guest’s medical bills if you’re found responsible for their injuries Additional costs you incur, like hotel bills...


Heck's picture

Inspection of my apartment

Feedback Question for Serena Winter Park

I'm very displeased with the lack of information about my apartment not being inspected on the first date you informed me. And not given proper notice about not doing it. I left my dog in the bathroom all day and no one notified me that you cancelled. I will give proper response to the McKinley office about this. What you lack is the professional services that office managers are suppose to have. Sincerely Delbert Ray Heck...

Jeannettegonzalez's picture
Jeannettegonzalez McKinley Employee

Delbert, 

Thank you for taking the time to provide us with your valuable feedback!  I apologize for not providing additional information on the notice and what entailed for this inspection.  This inspection requires our contractor to measure the doors to your apartment for it upcoming renovation upon your move out.  Your apartment home is in great condition for your scheduled move out later this month. 

If there is a better day this week to complete the measurements, we will be more than happy to reschedule to a better day that works with you. 

It seem that we have the incorrect phone number in your file.   Please also feel free to e-mail me directly at jeannette.gonzalez@mckinley.com to discuss further and schedule a date for this inspection that best works for you and you wife. 

I look forward to speaking with you soon. Have a wonderful day!

Jeannette Gonzalez

Jeannettegonzalez's picture
Jeannettegonzalez McKinley Employee

Delbert, 

Thank you for your quick response.  I'm happy that we were able to connect and clarify the details of this inspection.  I look forward to meeting Emily today during our inspection.  

Have a great day and don't work too hard.  

Jeannette Gonzalez 

Sr. Community Manager 


Jeannettegonzalez's picture

2nd Reminder- August Rental Payment

Announcement for Serena Winter Park

Happy August Eve Serena Winter Park Residents,

It is that time again to remind you that your August rent payments are due on Tuesday, August 1, 2017. Please make sure that payments are planned accordingly.

The leasing office will be open on August 1, 2017 from 9:00am - 6:00pm for you to make your payments in person. If you pay online, please follow the instructions below to assist you with that process.

Rent payments can be made by using the drop box located at the Serena Winter Park Leasing office. You may pay online by using my.mckinley.com by simply logging into...


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Jeannettegonzalez's picture

Community Awareness Social

Announcement for Serena Winter Park

Image result for state farm logo

JOIN US ON AUGUST 1 ST FROM 5:30PM-6:30PM

(Billiards Room /Balcony Lounge)

AMANDA CHASE INS. AGENCY AND HER AGENTS DISCUSS THE BENEFITS OF RENTER INSURANCE COVERAGE!

What Is Renters Insurance?

A renters insurance policy is a group of coverages designed to help protect you and your belongings. A typical renters insurance policy includes liability coverage,...



Jeannettegonzalez's picture

August Payment Reminder

Announcement for Serena Winter Park

Good morning Serena Winter Park Residents,

Hope July brought you and your family great summer joy. I would like to remind you that your August rent payments are due on Tuesday, August 1, 2017.

The leasing office will be open on August 1, 2017 from 9:00am - 6:00pm for you to make your payments in person. If you pay online, please follow the instructions below to assist you with that process.

Rent payments can be made by using the drop box located at the Serena Winter Park Leasing office. You may pay online by using my.mckinley.com by simply logging into your account...



dtriggs's picture

Compliment

Feedback Praise for Serena Winter Park

New resident at Serena Winter Park. The renovated apartments are spacious and beautiful. Awesome location. The staff is very cordial and professional. Julia at the office is wonderful. She has so much patience and made me feel like my time was important and allowed me to look over the units several times. She was always sooo nice and helpful. Ask for Julia.

Jeannettegonzalez's picture
Jeannettegonzalez McKinley Employee
Gail, 
Thank you so much for taking the time to provide us with your valuable feedback! It is my goal to make your experience with us a positive one here at Serena Winter Park. I'm so pleased that  Julia has been able to make your move in experience exceptional.  Julia is such a great addition to our team.  She truly takes every situations or concerns with the most remarkable care to ensure that you are satisfied. 
 
If there is anything that you need, please do not hesitate to reach out to me personally at jeannette.gonzalez@mckinley.com.
 
Have a pleasant day.
 
Jeannette Gonzalez
Serena Winter Park
 
 

Jeannettegonzalez's picture

Mail Box Kiosk- Mail Key Update

Announcement for Serena Winter Park

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Good afternoon Serena Winter Park Residents,

We are pleased to announce that the USPS has completed their inspections. Starting Monday, July 24th, the mail carrier will begin delivering your mail to the new kiosk.

We understand how valuable your time is, we wanted to make is process as convenient for you as possible. At this time, you DO NOT need to visit the USPS office...



Jeannettegonzalez's picture

Help Keep Our Community Clean

Announcement for Serena Winter Park

Dear Residents:

We would like to thank all residents who help keep Serena Winter Park a beautiful place to live. I would like to send a reminder of our rules and regulations regarding dumpster and trash due to the increasing amount of improper trash disposal around the property.

Trash should be securely bagged and placed in the dumpster area. Boxes of all sizes must be broken down and placed inside the dumpster. Large items (furniture, appliances, mattresses, etc.) must be placed in the designated area (Front Enclosure) Trash and trash bags are prohibited around entry areas,...