Serena Winter Park

Serena Winter Park Apartments
2890 Red Lion Square
Winter Park, Florida, 32792


  • Phone: 407-628-8400
  • Email:
    serena@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
julia.farley@mckinley.com's picture

Thank You For Passing & Joining Us For Breakfast

Announcement for Serena Winter Park

Good Morning Wonderful Residents,

Our donut breakfast was a success. Thank you to all residents who passed by and joined us for our gathering, It was so nice to see you and enjoy a delightful meal to start off our day. We hope you all have a fantastic weekend!

Always a pleasure

Serena Winter Park Leasing Office

...


DJbean's picture
DJbean

Awe, cute lil' family!! miss you Jeanette and sorry I work to early to have coffee and donuts but I will tell my Bf to try and make it and say hello! I also wanted to follow up with something we mentioned before the big Inspection. hope all is well, I guess the squirrels with the peanuts are living well and part of our community, my cat will not become friends with them like that again, she has no claws and could have been hurt. so keep feeding the peanuts lady, the shells are always up my stairs, hope nobody slips on them and thank you for telling me you could care less about my cat or my request to stop feeding every critter you invite here, I guess as a self proclaimed witch these animals are necessary for your religious beliefs. I have no problem with what people believe in, but we all share this community and my cat would have loved to visit on the porch until the squirrel went after her. thanks alot witch!


Jeannettegonzalez's picture

Don't Forget Your Donuts and Coffee Tomorrow

Announcement for Serena Winter Park

Related imageWe know your always on a go and we want to make sure that you start your morning right! Meet us at the leasing office and get to know our team and catch up with some old neighbors and make new friends. We will offer Hot Tea, Hot Coffee and Fun Tasty Donuts for your enjoyment. See How Sweet Life at Serena Can Be!


Jeannettegonzalez's picture

Donuts & Coffee

Event for Serena Winter Park

Related image

We know your always on a go and we want to make sure that you start your morning right! Meet us at the leasing office and get to know our team and catch up with some old neighbors and make new friends. We will offer Hot Tea, Hot Coffee and Donuts for your enjoyment. See How Sweet Life at Serena Can Be!...


Jeannettegonzalez's picture

Office will be closed on the 4th of July

Announcement for Serena Winter Park

Dear Serena Winter Park Residents,

I wanted to send out a reminder to let everyone know that Serena Winter Park leasing office will be closed tomorrow, Tuesday July 4th, in observance of Independence Day. The office will re-open on Wednsday, July 5th, for regular business hours from 9:00AM-6:00PM.

If you are in need of emergency maintenance, please call 407-628-8400 and select the emergency maintenance option to leave a voicemail for our on-call technician and your will be returned promptly.

We hope you have a fun and safe 4th of July Holiday!

...



aparsons95's picture

Construction Workers

Feedback Problem for Serena Winter Park

Hi, is there any kind of a restriction on hours that the construction workers can work? They create a serious noise disturbance. They have been here until after 9 o'clock some nights and are still making noise at this time on a Saturday. As a paying resident, I would like peace in the evenings to relax. They don't get here until late in the day because I've left here after 9 AM and heard no noise disturbance. Can they possibly come earlier (when most people are at work so they wouldn't be disturbed by the noise) to avoid creating a nuisance at night? Thanks!...

Jeannettegonzalez's picture
Jeannettegonzalez McKinley Employee

Amanda, 

Thank you for taking the time to provide us with your valuable feedback!  Our residents are our top priority and I assure you that we will do whatever possible to address any concerns you may have. I was able to reach out to the contractors working in the apartment next door that same evening and we were able to end their repairs. I want you to know that we have made it very clear to them about the work schedule. They were very apologetic for causing such disturbance to you. Please feel free to e-mail me directly at jeannette.gonzalez@mckinley.com, should you have any questions or immediate concerns.

 Have a wonderful 4th of July celebration! 

Jeannette Gonzalez

Sr. Community Manager

aparsons95's picture
aparsons95

Thanks! I appreciate your help, have a happy 4th :)

aparsons95's picture
aparsons95

Hi, are they able to clean up the mess they made on the back porch? I'm worried my dog is going to try and eat some of the pieces of drywall, etc. that was left out back.


Jeannettegonzalez's picture

Forth of July Office Hours

Announcement for Serena Winter Park

Image result for fourth of July

Good morning Serena Winter Park Residents,

Serena Winter Park leasing office will be closed on Tuesday, July 4th, in observance of Independence Day. The office will re-open on Wednsday, July 5th, for regular business hours from 9:00AM-6:00PM.

If you are in need of emergency maintenance, please call 407-628-8400 and select the emergency maintenance option to leave a voicemail for our on-call technician. Your call will be returned promptly...



Jeannettegonzalez's picture

Property Exterior Renovation Upgdate

Announcement for Serena Winter Park

Dear Serena Winter Park Residents,

We are happy to announce some exciting updates on our projects that wehave been working on to maintain our beautiful community.

We recently open the doors to our new incredible 24-hour Fitness Center, that features new machines designed for strength training, cardio fitness, and body sculpting! We have also optimized equipment placement to provide more usable space for stretching, yoga, and other floor exercises.

...



Jeannettegonzalez's picture

July Rental Payment Reminder

Announcement for Serena Winter Park

Dear Serena Winter Park Residents!

I wanted to remind you that all rent payments will be due this Saturday, July 1, 2017 . With the holiday weekend approaching, please make the necessary arrangements to make your rent payment on time to avoid additional late fees.

Payments made on or after July 3rd will incur late charges charged to your account.

Rent payments by check or money order can be made inside the leasing office during office hours or by using the drop box after hours. Please follow the sidewalk to the side door to locate the drop box. You may also pay...



julia.farley@mckinley.com's picture

New Addition To Serena Winter Park Leasing Office

Announcement for Serena Winter Park

Good Morning Serena Residents,

My name is Julia Zaldana and I will be the new Senior Sales Associate here at Serena Winter Park Apartments. Though I am new to the property, I am not new to Mckinley. I have been with the company for over two years and I am extremely excited to get to know each and every one of you. Please feel free to pass by the office and say hello! I strive to provide the utmost level of customer service and always want to be of assistance when needed. I can be contacted at julia.zaldana@mckinley.com or by phone (...



Ruckus2869's picture

Couple of general questions

Feedback Question for Serena Winter Park

My first question relates to the laundry room, so we went to do laundry earlier today after paying with our card two loads did not complete and are completely soaked one load that was in the dryer after we paid for the service opened and we could not get it to restart so my question is do I have to call the third party and shake a tree to figure it out? Or is there something on your end you guys can do? Has anyone else experienced difficulties with the utility's ? 2nd question all tho the dog park looks great will the last obstacle be finished my dog is curious and wants to know...

Jeannettegonzalez's picture
Jeannettegonzalez McKinley Employee

Hello, Derrick!

Thank you for taking the time to provide us with your valuable feedback!  I tried to reach you this afternoon but the number listed is not a working number. I would love to discuss this with you in more detail since it's sensitive information that is needed to complete a refund with Commercial Laundry Services.  

At this time, we plan on finalizing the last obsticle peice on friday, June 9th.  Unfortunately,  the package received had missing bolts, which has temporarily caused a delay in opening the Dog Park. 

If your number has changed, please stop by the leasing office or send me an email, so we are able to update your new number in your resident file.  Please also feel free to e-mail me directly at jeannette.gonzalezr@mckinley. com so that we can set up a time to meet and discuss further.  

Thank you again and I look forward to speaking with you soon.

Have a wonderful day!

Jeannette Gonzalez