Garbage fine

Serena Winter Park Apartments
2890 Red Lion Square
Winter Park, Florida, 32792


  • Phone: 407-628-8400
  • Email:
    serena@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
Butch24's picture
Feedback Problem for Serena Winter Park

Received a fine for “throwing a tied bag of garbage over the fence that landed in the dumpster which was unable to access through the opening due to the mattress and couch and garbage that was blocking the dumpster. I would like to hear from someone at McKinley due to the women I spoke to was rude and not helpful. Serena no longer has staff on site so would like to know who saw me throwing garbage. This complex has gone down hill and I just renewed for my third year. Shame on me. This complex has so much more to worry about than a bag of garbage that did make it into the dumpster. So disappointed.

MeganBaker's picture
MeganBaker McKinley Employee

Good morning and thank you for bringing your concern to our attention. It is very unfortunate that some of our residents do not abide by our community trash policies, as we strive to ensure that our comunity grounds are well maintained and clean at all times. We do utilize trash fines for these issues in order to enforce these policies. Trash bags that are left out around the community or inappropriately disposed of are opened by our maintenance team in order to identify where it originated from. The trash bag in question was lodged behind the dumpster and the rear wall of the enclosure, as it was thrown over the gate and not placed inside the dumpster itself. We understand that the side entrance to the enclosure was blocked by trash bags left by other residents (who also received trash violation notices and fines), however both of the front gates were accessible. We will waive this fine for you as a courtesy, but ask that you please utilize the proper gate entrance in order to place your trash bags inside the dumpster going forward. We truly appreciate your residency and look forward to an awesome year ahead! Have a wonderful day!