2 days 11 hours ago - Posted by shanna.kahn McKinley Employee
Dear Residents of Serena Winter Park,
We are pleased to announce that we will be bringing on a new Pest Control company called Goliath Pest Control. After much research, we have found this pest control change will make a wonderful impact on our community as well as our continued efforts to improve your living experience here at Serena. Goliath Pest Control is a local company that also used on other McKinley communities, they are highly recommended and have already preformed some amazing services here at Serena.
This will also change our pest control date to Fridays...
As we continue our efforts to ensure our community is clean and enjoyable for everyone to live, we are asking for your help and want to bring some matters to everyone’s attention.
We have noticed an increase in Pet Waste being left on sidewalks and in grassy areas near neighboring apartments. We are asking every pet owner to please take advantage of the pet waste stations we offer and please pick up the pet waste and place it in the appropriate provided pet stations. Not only does this cause unsanitary conditions but can also...
I tried to make the full payment for rent before 12am but my check isn’t clearing until Friday, I have the statement showing the day and the amount pending. I was not able to pay rent in full. Can I please have the late fee waived for this issue. I apologize for the inconvenience!
Sep 30 - Posted by Michael Westmeyer McKinley Employee
In order to provide a healthier enviroment for our residents, employees guest, Serena is a smoke free community. The smoke-free policy covers all individuals apartments, common areas and outdoor area. All residents as well as their guest, employees, and vendors are required to follow this policy. It has been recently brought up to our attention that this policy is not being exercised by some residents in our community.
We take great pride in providing you with a clean and safe enviroment. Multifamily buildings share air ducts and vents, which means a lit cigarette in one apartment...
Sep 23 - Posted by Michael Westmeyer McKinley Employee
Hello Serena Winter Park Residents,
It has come to the offices attention that pet waste stations are being utilized for other trash rather then their intended purpose of pet waste. In an effort to keep our community clean, please discard trash in the proper trash receptacles and not in the pet waste stations. Continuing to place trash in the pet waste stations will result in community fees associated to the violators.
Thank you for your understanding with this matter,
Sep 17 - Posted by Michael Westmeyer McKinley Employee
Great news Serena Winter Park Residents,
In efforts to continue to brighten and improve our community, we will begin pressure washing the exterior buildings, patios and common areas over the next couple of weeks, Please be patient with our progress as we will be performing this maintenance in stages. Each building will be getting notified in advance to prepare for this cleaning, as it will require removal of any personal belongings that may be in the way. For safety reasons we will not be using any bleach chemicals during this process. If you have any questions, comments or...
Thank you for your patience as we worked on restoring our answering service for after hours maintenance. The service has now been restored and is working normal again. As always, please call 407-628-8400 and follow the prompts to reach the maintenance on call tech. We again apologize for an inconvenience this may have caused.