6 days 6 hours ago - Posted by james.matta@mck... McKinley Employee
Dear Serena Residents,
It is with great excitement that I share some announcements with you all, starting with some recent promotions of our team members. Effective this week, three Serena staff members have been asked to share their successes at some of our larger, local communities. Shanna Kahn, Cherise Gordan and Javier Rosario have all been awarded new roles within the McKinley portfolio. While we will surely miss them, I know we all are excited to watch them share their expertise within the extended McKinley family.
Dec 4 - Posted by james.matta@mck... McKinley Employee
Dear Serena Residents,
Please be aware that we are currently experiencing a water outage in our laundry facility. As we quickly work to repair this issue, we wanted to inform you that our laundry center is currently closed until the repair is complete. We are expecting vendor arrival this afternoon and appreciate your ongoing patience and understanding.
We will update you again once the repair is complete.
It has come to our attention that a utility transponder has been malfunctioned and has left a few residents without power. We have reached out to Duke Energy and they are aware of this outage and have stated to us it should be restored no later than 3:30pm. At this time our office and amenities do have power and WiFi is available for you to use!
If you have any questions regarding this matter, please reach out to Duke Energy at 407-629-1010
Thank you everyone for your cooperation. The bank inspection has been completed. For those residents who allowed us in your home, thank you for your help! We appreciate everyone's assistance in making this community great!
If you have any questions please feel free to let us know!
Great News!!! Our Laundry Center hot water is now working. We apologize for any inconvienence this has caused and we appreciate your patience as we worked through this matter. If you have any concerns or questions regarding the laundry room please let us know right away.
My neighbor has been moved out for about two weeks now. I know for a fact that you guys have done a walk-through yet, there still is trash that they have left sitting on the balcony and it is disgusting and bringing a little critters and it is not appreciated can someone please do something about this because it’s starting to smell.