Serena Winter Park

Serena Winter Park Apartments
2890 Red Lion Square
Winter Park, Florida, 32792


  • Phone: 407-628-8400
  • Email:
    serena@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
james.matta@mckinley.com's picture

Welcome new team members of Serena Winter Park!

Announcement for Serena Winter Park

Dear Serena Residents,

It is with great excitement that I share some announcements with you all, starting with some recent promotions of our team members. Effective this week, three Serena staff members have been asked to share their successes at some of our larger, local communities. Shanna Kahn, Cherise Gordan and Javier Rosario have all been awarded new roles within the McKinley portfolio. While we will surely miss them, I know we all are excited to watch them share their expertise within the extended McKinley family.

You may have noticed my name in...



james.matta@mckinley.com's picture

Laundry Facility - OPEN

Announcement for Serena Winter Park

Serena Residents,

Thank you for your patience as our vendors repaired the water line to our main office building. We are happy to report that our Laundry Center is now back OPEN.

Should you have any questions or concerns, please do not hesitate to contact our leasing office at (407) 628-5400.

Thank you again,

Serena Winter Park Team



james.matta@mckinley.com's picture

Laundry Facility Repairs

Announcement for Serena Winter Park

Dear Serena Residents,

Please be aware that we are currently experiencing a water outage in our laundry facility. As we quickly work to repair this issue, we wanted to inform you that our laundry center is currently closed until the repair is complete. We are expecting vendor arrival this afternoon and appreciate your ongoing patience and understanding.

We will update you again once the repair is complete.

Thank you,

Serena Winter Park Team


james.matta@mckinley.com's picture
james.matta@mck... McKinley Employee

Evening Update: Our vendors have begun working on the repair and will continue through tomorrow afternoon. During this time, unfortunately we must leave the laundry facility closed. 

We appreciate your continued patience and understanding. Once we receive the approval from the vendor, we will alert everyone of the operational use of the laundry facility.

All the best,

Serena Winter Park Team

james.matta@mckinley.com's picture
james.matta@mck... McKinley Employee

12/05/2019 Update: The Laundry Center is now open! We thank you all for your continued patience. 

Serena Winter Park Team 


shanna.kahn's picture

Rent and Holiday hours reminder!

Announcement for Serena Winter Park

Good Afternoon Serena Winter Park Residents,

As we approach the Holiday weekend, we wanted to send you a quick reminder regarding your December rent payments as well as our office hours. December Rent payment is due on December 1,2019.

A reminder that rent payments are due at the beginning of each month and not able to honor rent payment extensions.

Rent payments are due as discussed in the terms of your lease agreement.

PayLease has multiple ways for you to make your payments.

Here are the different ways you can now pay your rent.

...



cherise.gordon's picture

Rent Reminder for December 1st!

Announcement for Serena Winter Park

Good Afternoon Serena Winter Park Residents, Happy Monday!

I hope everyone had an amazing weekend and that you're having a great day so far.

The Serena Winter Park Team would like to wish you a safe and enjoyable Thanksgiving Holiday.

A quick reminder that your rent payment is due Sunday, December 1, 2019.

Please keep in mind that our office hours for the week of November 25, 2019 - December 1, 2019, are:

Monday, November 25th – 10:00 AM - 6:00 PM

Tuesday, November 26th – 10:00 AM - 6:00 PM

Wednesday, November 27th – 10:00 AM - 3:00...



shanna.kahn's picture

Thanksgiving Holiday Hours and Announcements

Announcement for Serena Winter Park

Good Afternoon Serena Residents,

The Thanksgiving holiday is among us and we wanted to inform you of our Leasing Office hours for next week so that you can plan accordingly.

Monday 11/25: 10am-6pm

Tuesday 11/26: 10am-6pm

Wednesday 11/27: 10am-3pm

Thursday 11/28: CLOSED

Friday 11/29: CLOSED

Saturday 11/30: CLOSED

Sunday 12/1: CLOSED

A reminder that rent payments are due on or before the 1 st of each month and we are not able to honor any rent payment extensions. Rent payments are due as discussed in the terms of...



shanna.kahn's picture

Power Outage for some at Serena!

Announcement for Serena Winter Park

Good afternoon Residents

It has come to our attention that a utility transponder has been malfunctioned and has left a few residents without power. We have reached out to Duke Energy and they are aware of this outage and have stated to us it should be restored no later than 3:30pm. At this time our office and amenities do have power and WiFi is available for you to use!

If you have any questions regarding this matter, please reach out to Duke Energy at 407-629-1010

Sincerely

The Serena Team



shanna.kahn's picture

Completed Bank Inspection

Announcement for Serena Winter Park

Good afternoon Serena Residents,

Thank you everyone for your cooperation. The bank inspection has been completed. For those residents who allowed us in your home, thank you for your help! We appreciate everyone's assistance in making this community great!

If you have any questions please feel free to let us know!

Sincerely

Shanna Kahn/Community Manager



shanna.kahn's picture

Laundry Center Announcement

Announcement for Serena Winter Park

Good afternoon Residents of Serena,

Great News!!! Our Laundry Center hot water is now working. We apologize for any inconvienence this has caused and we appreciate your patience as we worked through this matter. If you have any concerns or questions regarding the laundry room please let us know right away.

Sincerely

The Serena Winter Park Team



Jher2538's picture

Next doors left over trash.

Feedback Problem for Serena Winter Park

My neighbor has been moved out for about two weeks now. I know for a fact that you guys have done a walk-through yet, there still is trash that they have left sitting on the balcony and it is disgusting and bringing a little critters and it is not appreciated can someone please do something about this because it’s starting to smell.

shanna.kahn's picture
shanna.kahn McKinley Employee

Good Morning

Thank you for bringing this to our attention.  We currently have confirmation that the apartment has been vacated so we are able to take care of that right away. I will ensure it is all removed and cleaned up today.  Thank you for your patience in this matter.  If you have any further questions, please feel free to contact me directly as well at shanna.kahn@mckinley.com.

Have a wonderful day!

Sincerely

Shanna Kahn/Community Manager