Sapphire Winter Park

Sapphire Winter Park Apartments
1743 Semoran North Circle
Winter Park, Florida, 32792


  • Phone: (407) 519-9399
  • Email:
    sapphire@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
maura.boschetti@mckinley.com's picture

Dryer Vent Cleaning

Announcement for Sapphire Winter Park

Good Morning Residents,

In order to keep your homes in top working order, we will be completing a dryer vent cleaning in all homes in our community on Friday 11/01/2019. This is an important preventative maintenance item that will help reduce issues with dryers not working properly. This will allow our maintenance techs to better meet your needs on a daily basis We will need to briefly enter your home to clean out the dryer vent line leading to the exterior of your home.

We will be posting a notice on your door as well with specific instructions for this process...



maura.boschetti@mckinley.com's picture

Dryer Vent Cleaning

Announcement for Sapphire Winter Park

Good Morning Residents,

In order to keep your homes in top working order, we will be completing a dryer vent cleaning in all homes in our community tomorrow. This is an important preventative maintenance item that will help reduce issues with dryers not working properly. This will allow our maintenance techs to better meet your needs on a daily basis We will need to briefly enter your home to clean out the dryer vent line leading to the exterior of your home.

We have placed a notice on your door as well with specific instructions for this process.

Please be...



Frazer l john's picture

water/trash bill

Feedback Problem for Sapphire Winter Park

honesty i wish i could post a screen shoot the i just moved here in September and i paid $20 for the utility and now my bill is $92 how in the world those a bill shoot up like this especially when i'm barely home. please address this matter , i do not plan on staying if this continues...

leroyboy44's picture
leroyboy44

We live in Iris Flats and are having the same issue! Our bill went from $50 in April 2019 to $94 this November! We absolutely can't believe it. This company is a complete rip off!

gdonato5's picture
gdonato5

Same here! It’s already overpriced and now they are charging a ridiculous extra $96 dollars, when I know I don’t use everything to be charged that much. I’ve questioned the office and this and couldn’t even properly answer me why.

larry.lyons's picture
larry.lyons

I have the same thing happening to me and i'm feeling the same way. I makes no sense to raid the water bill that high. At this point i might not be here that much longer as well.

Marleyb's picture
Marleyb

I’ve had this issue since May.. guys the office will do nothing about anything you say. None of the charges make sense with this company, it’s a complete scam.


Justen213's picture

Water/Trash Bill

Feedback Problem for Sapphire Winter Park

I’m unhappy with my water bill this month. I’d like to know how a one bedroom apartment has a bill of $136 with only one person living there. I’m out most of my time and I know for a fact that a 2,027 sq ft 4 bedroom house with irrigation system has a bill of $125. I see this is an issue not only with myself but with others in the apartment complex and I’d like to see this issue resolved.

Marleyb's picture
Marleyb

Wow that’s kind of crazy how mine is the same amount, and I work 6 days a week so I’m rarely home. Maybe they charging every a set amount

Marleyb's picture
Marleyb

Everybody*


roxy009's picture

Stolen clothes

Feedback Problem for Sapphire Winter Park

Someone stole my laundry from the laundromat last night! The doors to the laundromat don't lock anymore either. =\...

Stephanie.morales@mckinley.com's picture
Stephanie.moral... McKinley Employee

Hello Michelle ,

I hope you are having a great start to your morning. I am so sorry to hear this has occurred. Thank you for notifying us quickly. I hope you have a great day and thank you for being a resident of Sapphire Winter Park.

Sincerely,

Stephanie L. Morales


Mamakazee's picture

Water Bill is unfair!

Feedback Problem for Sapphire Winter Park

I'd really like to know how you justify a $180 water/trash bill for a two bedroom apartment, when, in the same county, the cost for a 5 bedroom house with an irrigation system costs under $150 a month, and for a one bedroom apartment just down the street the cost is only around $35 a month. I suspect you are including the apartment complex costs like pool water and irrigation for your landscaping, which is your cost of doing business and is part of the rent. Your charge is unreasonable and I am quite displeased...

Stephanie.morales@mckinley.com's picture
Stephanie.moral... McKinley Employee

Hello Jinis,

 Thank you for taking a few moments to let us know how we are doing. I am sorry to see we are not meeting your expectations and would love to speak with you at your convenience about your concerns. I will be in contact with you to further discuss your utility bill concerns.

Best Regards, 

Stephanie 


daniellecosta423@gmail.com's picture

Maintenance

Feedback Problem for Sapphire Winter Park

I put a request in for maintenance yesterday at 5pm due to a non working ac. Not only did no one show up until i called multiple times, they showed up this morning and entered my apartment when i said specifically they are not to enter if i am not home or do no answer. Im really upset that not only are ALL OF MY REQUESTS ignored, but my personal request of not having someone enter my home uninivited was also ignored...

Stephanie.morales@mckinley.com's picture
Stephanie.moral... McKinley Employee

Hello Danielle , 

I am so sorry you have experienced this issue. Thank you so much for taking a moment to voice your concerns. We will take all of the necessary measures to ensure this does not happen again. Once I again I apologize for any inconvenience this has caused you , and thank you for being a resident at Sapphire Winter Park.

Best ,

Stephanie 


Frazer l john's picture

light bulb not working

Feedback Problem for Sapphire Winter Park

I'm at building 1830 since maintenance painted the wall of this building the light has been off when can this issue be addressed?...

Stephanie.morales@mckinley.com's picture
Stephanie.moral... McKinley Employee

Hello Frazer,

 

Thank you so much for taking the time to notify this. I will be opening up a work order to resolve this issue as soon as possible. Have a great day ! 

Best , 

Stephanie L. Morales


Frazer l john's picture

when will the laundry be working?

Feedback Question for Sapphire Winter Park

come to find out the water line was shut down, there was no announcement on this site or posted in the laundry room. When will we be able you use the laundry room again?

Stephanie.morales@mckinley.com's picture
Stephanie.moral... McKinley Employee

Hello Frazer,

I am so sorry for any inconveniences this has caused you .  There was an unforseen emergency that caused the unexpected shut down. This Laundry room is now up and running. Thank you for your patience.

Best ,

 

Stephanie L. Morales


Stephanie.morales@mckinley.com's picture

Towing Enforcements

Announcement for Sapphire Winter Park

Dear Sapphire Residents,

I hope you’re having a great week! I wanted to take a moment to send a friendly reminder that all carport spaces are assigned and paid spaces by residents.

Our office has received several complaints from residents that unauthorized cars are parking in their designated carports.

Please be advised that all carport spaces are decal parking only. Parking decals are required to be displayed from your rearview mirror and visible for all to see. If no decal is present , your vehicle will be towed.

Our towing company has no way of...


amkaiser94's picture
amkaiser94

When we signed our lease we were never informed about this, not once.