Sapphire Winter Park

Sapphire Winter Park Apartments
1743 Semoran North Circle
Winter Park, Florida, 32792


  • Phone: (407) 519-9399
  • Email:
    sapphire@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
wchillman's picture

Laundry Facility Room 1 - None of the washers work

Feedback Problem for Sapphire Winter Park

The washing machines in Room 1 are not functioning, and haven't been functioning since at least Sunday, July 21st. Will this be fixed soon?...

Chelsey213's picture
Chelsey213

All these dang washer and dryers aren’t working around here it’s insane.


Jason.Grooms's picture

Sapphire Updated Payment Procedures Effective August 1. Plan Accordingly.

Announcement for Sapphire Winter Park

Attention Sapphire Residents,

I wanted you all to be aware rent payments will no longer be accepted in the leasing office effective August 1, 2019.

Our goal is to streamline all payments to be made online and easy to handled for residents based on your business lifestyles and schedules.

We want residents to take advantage of our My.McKinley portal as it is a valuable tool for payments, feedback and work orders to be entered in a more efficient manner.

We have several payment methods for residents to use to make their monthly rent payments. Our convenient...



yaitzae1's picture

Water and Sewer Increase

Feedback Question for Sapphire Winter Park

So, with the new system in place and the fact that we are the only ones left in the building, are we responsible for the water used by the contractors as well? It keeps coming up each month and our usage hasn't changed...

Jason.Grooms's picture
Jason.Grooms McKinley Employee

Good Morning,

 

Thank you for bringing this to our attention to let us know your concerns with the water and sewer bill. I will look into your concerns about the usage in your building and reach out to you once I have a better understanding of your concerns as it relates to the usage in your building. I will make sure to reach out you once I have the answer for you.

Please continue to monitor and let me know if you need anything else. We can be reached at 407-519-9399 and any member of our leasing team will be more than happy to assist you.

Enjoy your weekend and I will be in touch with you soon.

Jason Grooms

Assistant Community Manager


Jazzyvred's picture

Weekend help from Mohammed

Feedback Praise for Sapphire Winter Park

I just want to thank Mohammed for coming out on a Saturday to help my family and I with an issue we had in our place. We appreciate it sooo much!!!

Jason.Grooms's picture
Jason.Grooms McKinley Employee

Good Morning,

 

Thank you so much for sharing your kind words about Mohammed. We will make sure to pass along your feedback to him so that he knows how much he was able to repair the issue that you were having. We are extremely proud to have Mohammed as a part of our Sapphire Team. If you need anything else regarding your home, please contact us at 407-519-9399 and we will be more than happy to assist you.

Enjoy your weekend and look forward to more positive feedback in the future.

 

Jason Grooms

Assistant Community Manager.


Katie135's picture

Sprinkler system

Feedback Question for Sapphire Winter Park

Considering it is hurricane season and it rains everyday, when do you plan on turning the sprinkler system off? There are also numerous sprinklers broken thanks to your contractors, so at this point you're wasting a lot of water along with our money. Lastly, you can include me on the list of residents who have gotten a screw in their tire thanks to your contractors!...

Jason.Grooms's picture
Jason.Grooms McKinley Employee

Thank you for the feedback on letting us know about sprinklers heads that are missing. We will make sure to have maintenance come to your building to check and see which sprinkler heads needs to be replaced and updated. We will also monitor the systems and adjust accordingly in regards to weather and upcoming weather seasons.

We appreciate your feedback and if you need anything else, please do not hesitate to let us know. We can be reached at 407-519-9399. Again, thank you and we hope that you have a nice weekend.

 

Jason Grooms

Assistant Community Manager


70r591's picture

Rent Payment

Feedback Question for Sapphire Winter Park

Hello Jason, As per our agreement I am allowed to pay my rent on the 3rd of the month because the date I receive SSDI. However, today my rent showed the correct amount, but when I completed my payment the amount showed I owed the amount of rent plus the late fee. I did not copy my transaction after the payment was made. So, I wanted to double check with you that the payment was made and that the late fee will be deducted from my account.

Jason.Grooms's picture
Jason.Grooms McKinley Employee

Thank you for reaching out to me. I have sent you an email as I could not reach you by phone to discuss the issue that you have experienced. Please check your email and let me know if you have any questions and I will be more than happy to assist you.

Enjoy your day.

Jason Grooms


Jason.Grooms's picture

Sapphire July Rent Payment Due. Plan Accordingly.

Announcement for Sapphire Winter Park

Good Afternoon Sapphire Residents,

I wanted to thank all residents who have already made their rent payments for July. It is not too late to make your payment to avoid an additional charges that will be added to your monthly rent.

The Sapphire Winter Park Leasing Office has re-located to 1699 North Semoran Circle which faces Howell Branch Road.

Reminder that rent payments are due at the beginning of each month and not able to honor rent payment extension. Rent payments are due as discussed in the terms of your lease agreement.

Rent statements are reflecting...



Jason.Grooms's picture

Sapphire Final July Rent Reminder. Plan Accordingly.

Announcement for Sapphire Winter Park

Good Afternoon Sapphire Residents,

I wanted to remind all residents that your July Rent Payment will be due on July 1, 2019. The Sapphire Winter Park Leasing Office has re-located to 1699 North Semoran Circle which faces Howell Branch Road.

Reminder that rent payments are due at the beginning of each month and not able to honor rent payment extension. Rent payments are due as discussed in the terms of your lease agreement.

Rent statements are reflecting the utilities of water, waster/sewer and trash . The charges will reflect the date of the billing cycle next to...



zenexpressions76@live.com's picture

Utilities

Feedback Question for Sapphire Winter Park

Please have someone look into our building 1639, my water and sewer bill is pretty high and I’ve never in previous places I’ve lived in paid so much, please check for water leaks, I saw water dripping from a pipe that’s coming out from the side of the building towards the parking lot, this could be the cause.

natalia2390's picture
natalia2390

Same here I email Jason 2 weeks ago and haven't heard back :/

Jason.Grooms's picture
Jason.Grooms McKinley Employee

 

I want to apologize that I never responded to your inquiry about the utilities billing. Did you call the office or perhaps email? It is not like me to not respond to someone who has questions or concerns.

Are you free to meet with me on Tuesday to look over the billing issues that you are experiencing? Please let me know and I will make sure to add to my calendar.

Again, my apologies and please let me know if that will work for you. 

Enjoy your day. 

 

Jason Grooms

Jason.Grooms's picture
Jason.Grooms McKinley Employee

Ms. Cabrera,

 

I wanted to see if we could meet on Tuesday and go through your billing statement and see what kind of issues that we see together. Please let me know and I will schedule a time for us to meet and go through your account.

 

Look forward to hearing from you. 

Jason Grooms

natalia2390's picture
natalia2390

Yes. I can meet up. I can stop at the office in the morning 11am?


jmmichael@student.fullsail.edu's picture

Water in bldg 1639

Feedback Question for Sapphire Winter Park

Is there something going on with our piping? Our water make a weird noise when you turn on the kitchen faucet.

Jason.Grooms's picture
Jason.Grooms McKinley Employee

Thank you for letting us know about the issue with your piping in your apartment. I am going to place a work order for you to have this issue looked at by a member of our maintenance team. Someone will be out to look at the issue for you tomorrow. If it is an issue that needs further repairs, then we will take the necessary steps to keep you informed and address the issue with our contractors. Please call the Sapphire Winter Park Leasing office at 407-519-9399 and a member of our team will be able to assist you further.

Thank you for being a resident of Sapphire Winter Park. Enjoy your day.

 

Jason Grooms