Sapphire Winter Park

Sapphire Winter Park Apartments
1743 Semoran North Circle
Winter Park, Florida, 32792


  • Phone: (407) 519-9399
  • Email:
    sapphire@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
Jason.Grooms's picture

Sapphire Trash Removal Reminder

Announcement for Sapphire Winter Park

Dear Residents:

We would like to thank all residents who help keep Sapphire Winter Park a beautiful place to live. As we continue to make improvements throughout our community, I would like to send a reminder of our rules and regulations regarding dumpster and trash due to the increasing amount of improper trash disposal around the property.

1.Trash should be securely bagged and placed in the dumpster areas located throughout the community.

2. Boxes of all sizes must be broken down and placed inside the dumpster.

3. Large items (furniture, appliances,...



Ruth Moore's picture

Laundry Room ONE Washing Machines (all three) are not working

Feedback Problem for Sapphire Winter Park

I sent the following email to Jeremy and Stephanie, and it was returned (for Jeremy). So, just to be sure you get the message, here's what I sent: SUBJECT: Laundry Room ONE Washers (all three) are not working Well, the subject line says it all, lol. I kept checking my Washlava app for several hours, and it continued to say all three washers were “busy”. So, I walked down to LR1, and all three washers had blinking yellow lights. By that time it was pretty late, so I’ll have to do laundry after work tomorrow, at #1 if it’s fixed, if not, at one of the others. In the meantime, I’ll be doing...

Jason.Grooms's picture
Jason.Grooms McKinley Employee

Thank you for speaking with me this evening about the issues with the laundry center. We will be looking at the machines again to determine why they keep getting knocked offline. We do have contact information that if you are running into issues with the systems in any laundry center, please call the company below and report the issues. There are representatives at wash lava that will help in the event that the office is not open.

Contact Information:

WashLava

1-877-214-4422

You can call or text the number above and someone will be able to assist. As always you can reach anyone in the leasing office at 407-519-9399 to help with any issues as well. Thank you for your continued support and for being a resident of Sapphire Winter Park.

Jason Grooms

Assistant Community Manager

Sapphire Winter Park


Justinsancho's picture

Roof is still leaking!

Feedback Problem for Sapphire Winter Park

It's going on two weeks now, I've called about 5 times and have submitted 4 different work orders and my ceiling in the living room is leaking. It's getting worse and you guys still haven't fixed the leak. I'm over this it's sad that I care about the property more than you..... just know if the ceiling collapses in it's not going to be good for you guys! It's very unsafe and I would really like for my property not to get damaged......at this point I'm about to call a different roofing company so they can do the job correctly. This is ridiculous I...

Jason.Grooms's picture
Jason.Grooms McKinley Employee

Thank you for speaking with me this evening about the issue that you have been experiencing in your apartment. I know that you informed me that maintenance and roof workers were there today, but continue to keep us informed in the event that something occurs with your roof this evening.

We are here to assist you at anytime, so please reach out to us and let us know what you need. Our number here is 407-519-9399 of by email at jason.grooms@mckinley.com

Thank you for being a resident of Sapphire Winter Park. Enjoy the rest of your night.


Jason.Grooms's picture

Sapphire Rent Payments Due Today. Plan Accordingly.

Announcement for Sapphire Winter Park

Good Evening Sapphire Residents,

I wanted to remind all residents that your August Rent Payments are now Due. The Sapphire Winter Park Leasing Office has re-located to 1699 North Semoran Circle which faces Howell Branch Road. Please prepare all payments as they are still due by your respective lease dates regardless of the pending weekend.

Please remember that we are no longer accepting any payments in the leasing office effective August 1, 2019.

Our goal is to streamline all payments to be made online and easy to handled for residents.

Residents need to...



Jason.Grooms's picture

2nd August Rent Reminder. Plan Accordingly.

Announcement for Sapphire Winter Park

Good Evening Sapphire Residents,

I wanted to remind all residents that your August Rent Payment will be due on August 1, 2019. The Sapphire Winter Park Leasing Office has re-located to 1699 North Semoran Circle which faces Howell Branch Road.

Please remember that we are no longer accepting any payments in the leasing office effective August 1, 2019.

Our goal is to streamline all payments to be made online and easy to handled for residents.

Residents need to take advantage of our My.McKinley portal as it is a valuable tool for payments, feedback and work...



Jason.Grooms's picture

Sapphire August Rent Reminder. Plan Payments Accordingly.

Announcement for Sapphire Winter Park

Good Evening Sapphire Residents,

I wanted to remind all residents that your August Rent Payment will be due on August 1, 2019. The Sapphire Winter Park Leasing Office has re-located to 1699 North Semoran Circle which faces Howell Branch Road.

Please remember that we are no longer accepting any payments in the leasing office effective August 1, 2019.

Our goal is to streamline all payments to be made online and easy to handled for residents.

Residents need to take advantage of our My.McKinley portal as it is a valuable tool for payments, feedback and work...



Rumblebee2144's picture

STILL NO LIGHTS outside apartment

Feedback Problem for Sapphire Winter Park

I've complained about this for 3 weeks. I have NO lights outside my front door to my apartment. the hallway is completely dark. there is a water leak above my shower- that has not been fixed. (supposedly it was, however it was painted-which didnt even match, and now you can see it leaking again) It is very hard getting into my apartment during the day time- because of a lack of light in the hallway- but at night it's just unsafe and a hazard. For what you charge in rent- I expected a much higher level of maintenance and attention to detail- that what is currently shown. you replaced...

maura.boschetti@mckinley.com's picture
maura.boschetti... McKinley Employee

Randall,

Thank you very much for reaching out to us with your concerns. I am very sorry that you are experiencing these issues and also for the delay in completing these repairs. I'm glad we had the opportunity to meet this afternoon and discuss the plan to have these issues resolved.

I will be in contact with you tomorrow morning to follow up on the repairs Mohammed completed shortly after we met.

Hope you have a good night!

Sincerely,

Maura

Rumblebee2144's picture
Rumblebee2144

Maura, it was a pleasure dealing with you directly. Now , just as promised the very next day we have lights outside, all over. Much better, and microwave is fixed as well. Thanks so much. I have no idea why it took so long, but grateful nonetheless. Above my shower still appears to be getting worse, and if we could just get the guys when they mow to mow the dog park. The grass /weeds in it/around it are so high....


Jason.Grooms's picture

Final Sapphire Payment Options Reminder. Plan Accordingly.

Announcement for Sapphire Winter Park

Attention Sapphire Residents,

I wanted you all to be aware rent payments will no longer be accepted in the leasing office effective August 1, 2019.

Our goal is to streamline all payments to be made online and easy to handled for residents based on your business lifestyles and schedules.

We want residents to take advantage of our My.McKinley portal as it is a valuable tool for payments, feedback and work orders to be entered in a more efficient manner.

We have several payment methods for residents to use to make their monthly rent payments. Our convenient...



Jason.Grooms's picture

2nd Updated Sapphire Payment Options Reminder. Plan Accordingly.

Announcement for Sapphire Winter Park

Attention Sapphire Residents,

I wanted you all to be aware rent payments will no longer be accepted in the leasing office effective August 1, 2019.

Our goal is to streamline all payments to be made online and easy to handled for residents based on your business lifestyles and schedules.

We want residents to take advantage of our My.McKinley portal as it is a valuable tool for payments, feedback and work orders to be entered in a more efficient manner.

We have several payment methods for residents to use to make their monthly rent payments. Our convenient...



maura.boschetti@mckinley.com's picture

Water Shut Off

Announcement for Sapphire Winter Park

Dear Sapphire Winter Park Residents,

We wanted to inform you there has been a temporary water shut off throughout the Casselberry area due to a broken mainline.

The City is working diligently to complete the necessary repairs as quickly as possible but Unfortunately they can't give us a time as to when they expect the water to be restored at this time.

We truly apologize for this inconvenience and appreciate your understanding of the urgent nature of this issue. If you have any questions, please do not hesitate to reach out to us at (407)-519-9399.

We will...