Sapphire Winter Park

Sapphire Winter Park Apartments
1743 Semoran North Circle
Winter Park, Florida, 32792


  • Phone: (407) 519-9399
  • Email:
    sapphire@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
Ettarode's picture

November Move In Special

Feedback Question for Sapphire Winter Park

I just received my Dec statement. It says I owe $1429. I was told that part of the move in special for November, my December rent would be $0.00. Please make the appropriate changes and let me know how I should proceed.

Jason.Grooms's picture
Jason.Grooms McKinley Employee

Thank you for letting us know about the billing concern that you have. Let me take a look at your file tomorrow and see where the issue may be occurring. Once we have reviewed your file, I will reach out to you to further discuss.

If you need to reach the Sapphire Winter Park leasing office, please contact us at 407-519-9399 or by email at sapphire@mckinley.com and we will be more than happy to assist you.

 

Jason Grooms

Assistant Community Manager


hectorgutt's picture

please remove the washer and dryer

Feedback Problem for Sapphire Winter Park

Im in building 1675 . not sure if u can access my info but is extremely difficult to get a hold of the office via phone. so this is my way reaching out. moved in Sep 19th and its already mid november. have never been able to use the washer. 3 times my “washer has been fixed” still not working after who ever came to “fix it” wrote on the slip they left here “working in all cycles” . now for a 3 times im sitting here at 9:45 pm with a washer full of clothes soaked and with detergent and ofcourse its saturday night and i cant do nothing about it ofcourse cause not open till monday. for a 3rd...

Jason.Grooms's picture
Jason.Grooms McKinley Employee

Good Evening,

I wanted to find out the best time tomorrow to reach out to you and see how we can resolve the issue with youtr washer. I know that the current one has presented some challenges for you inside your home and we wanted to try to resolve the issue. I will give you a call tomorrow to discuss. If you have not heard from me, please feel free to call the leasing office at 407-519-9399 or email me directly at jason.grooms@mckinley.com and I will do my bet to assist you.

Have a great night and we will speak tomorrow.

 

Jason Grooms

Assistant Community Manager

Sapphire Winter Park


Ettarode's picture

Sapphire Maintenance

Feedback Praise for Sapphire Winter Park

Mahamad was exceptionally polite, pleasant, and worked quickly. All around a great worker that you can be proud of!!!!

Stephanie.morales@mckinley.com's picture
Stephanie.moral... McKinley Employee

Hello Etta,

I hope you are having a great start to your morning so far ! Thank you so much for taking the time to let us know how our team members are doing. Thank you for your wonderful feed back and for being a resident of Sapphire. Have a great day !

Best,

Stephanie


Chelsey213's picture

Disrespectful vendors

Feedback Problem for Sapphire Winter Park

I’m TIRED of vendors leaving messes on my porch and who did you hire to paint the back doors?!?! Paint dropped all over and looks like crap! Not only that but I don’t know if they are delivering appliances upstairs to me right now but they are parked very close to my vehicle and if there any problems or any marks or any scratches on my car I’m going to be suing I’m so tired of this community treating the people who live here like they are nothing. I was pleased at first but now since I renewed my lease I feel like they don’t give a flying crap about me or my daughter I am a single mom I don’t...

Jason.Grooms's picture
Jason.Grooms McKinley Employee

Thank you for taking a few moments to let us know how we are doing. I am sorry to see we are not meeting your expectations and would love to speak with you at your convenience about your concerns and steps we're taking to correct these issues.

I will be in contact with you to further discuss your concerns and discuss a plan to have the issues addressed immediately. 

Best Regards, 

Jason Grooms

Assistant Community Manager


Ariana Askey's picture

People are parking in our spots

Feedback Problem for Sapphire Winter Park

I have to work nights now and I always have to park in a different lot when I come home because a lot of people keep parking in front of my building and it's always different cars. I think some of them don't belong to residents. Like this black utility van that's been parked there since this morning. They certainly aren't a resident...

Jason.Grooms's picture
Jason.Grooms McKinley Employee

Thank you for bringing the parking issue to our attention.  Please let me know the best time to reach out to you to see how we might be able to assit with the parking concerns that you are experiencing.

I can be reached at jason.grooms@mckinley.com. I am more than happy to assist in anyway that I am able to do so.

Look forward to hearing from you and hope you have a good day.

Jason Grooms

Assistant Community Manager


zoemaz's picture

Great Customer Service

Feedback Praise for Sapphire Winter Park

Mohammed was very kind and diligent when he came and fixed a few issues we had. He knew exactly what needed to be done and we are grateful to have his help!

Stephanie.morales@mckinley.com's picture
Stephanie.moral... McKinley Employee

Hello Zoe,

I hope you are having a great start to your morning so far ! Thank you so much for taking the time to let us know how our team members are doing. Thank you for your wonderful feed back and for being a resident of Sapphire. Have a great day !

Best,

Stephanie


jaynet's picture

Mohammed Rocks!!!

Feedback Praise for Sapphire Winter Park

My refrigerator was not working properly, Mohammed came after hours to replace the fan. He was super friendly and knowledgeable. Thank you so much Mohammed!!!!

Stephanie.morales@mckinley.com's picture
Stephanie.moral... McKinley Employee

Hello Sharonetta,

I hope you are having a great start to your morning so far ! Thank you so much for taking the time to let us know how our team members are doing. Thank you for your wonderful feed back and for being a resident of Sapphire. Have a great day !

Best,

Stephanie


yorghaki's picture

Living outlet not working

Feedback Problem for Sapphire Winter Park

living outlet its not working. when I plug something in it doesn't stays there...

Stephanie.morales@mckinley.com's picture
Stephanie.moral... McKinley Employee

Hello Yorghaki ,

I am so sorry you are experiencing this issue , I have opened up a work order to correct this.We will contact you to schedule a day that works best for you. Have a great day !

Best ,

Stephanie 


Frazer l john's picture

the building sign has been down

Feedback Problem for Sapphire Winter Park

my building number 1830 has been down for a while since work has been done on the wall.

Stephanie.morales@mckinley.com's picture
Stephanie.moral... McKinley Employee

Hello Frazer ,

Thank you so much for notifying us with this matter . We have contacted the appropriate vendors to correct this .

Have a great day ! 

Best ,

Stephanie


Frazer l john's picture

when will the laundry be working?

Feedback Question for Sapphire Winter Park

the laundry room near 1830 will be working anytime soon?

Stephanie.morales@mckinley.com's picture
Stephanie.moral... McKinley Employee

Good morning Frazer ,

This Laundry room is up and running ! Have a great day ! 

Best , 

Stephanie