Sapphire Winter Park

Sapphire Winter Park Apartments
1743 Semoran North Circle
Winter Park, Florida, 32792


  • Phone: (407) 519-9399
  • Email:
    sapphire@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
Jason.Grooms's picture

July Rent Reminder. Plan Accordingly.

Announcement for Sapphire Winter Park

Good Morning Sapphire Residents,

I wanted to remind all residents that your July Rent Payment will be due on July 1, 2019. The Sapphire Winter Park Leasing Office has re-located to 1699 North Semoran Circle which faces Howell Branch Road.

Reminder that rent payments are due at the beginning of each month and not able to honor rent payment extension. Rent payments are due as discussed in the terms of your lease agreement.

Rent statements are reflecting the utilities of water, waster/sewer and trash . The charges will reflect the date of the billing cycle next to...



broabe's picture

Recent water problem

Feedback Praise for Sapphire Winter Park

Due to careless contractors the water in my building was shut off. As an infirm person this utility is essential. Your emergency maintenance person solved the issue quickly.

Jason.Grooms's picture
Jason.Grooms McKinley Employee

Good Evening Mr. Rogers,

Thank you for bringing to our attention that the water was not turned back on once the work was completed on your building Friday. We will make sure to discuss this issue with all parties to ensure not only that the work is being performed to improve your home, but to also make sure it does not interrupt your normal day to day routine. We are so glad that that our maintenance team was able to respond to the issue so quickly for you. 

If you need anything else, please let us know and we will be more than happy to assist you. I hope that you have a great rest of your evening. 

Jason Grooms


jarrensosa's picture

Utilities

Feedback Question for Sapphire Winter Park

I have a question. When I signed my contract it states that I pay an amount for utilities. Since new management came in, you guys have been robbing everyone making them pay extra for utilities. But I will look into this, I’m fed up with the contract saying one thing and you guys charging another. I understand it’s a new rub system but it’s just not adding up.

Jason.Grooms's picture
Jason.Grooms McKinley Employee

Good Evening,

I wanted to see when would be a good time to meet with you in person and discuss your concerns with the RUBS system. I am more than happy to go through the information with you and try to explain to you how it works and alleviate some of the frustrations that you are having. Would you please let me know the best time to reach you either by phone or email and I will be more than happy to assist you. Look forward to hearin from you and please let me know if there is anything else that is needed. 

Enjoy your night.

Jason Grooms


broabe's picture

No water

Feedback Problem for Sapphire Winter Park

I came back to the apartment about 4:30 on Friday. About 7 I went to turn on the kitchen and guess what, no water. I filed a maintenance request. About 10 I called the emergency number. Your maintenance man came and said that the water in the building was turned off. Assuming mgmt didn't turn off the water I'd say you had some incompetent contractors around...

Jason.Grooms's picture
Jason.Grooms McKinley Employee

Good Evening Mr. Rogers,

Thank you for bringing to our attention that the water was not turned back on once the work was completed on your building Friday. We will make sure to discuss this issue with all parties to ensure not only that the work is being performed to improve your home, but to also make sure it does not interrupt your normal day to day routine. We are so glad that that our maintenance team was able to respond to the issue so quickly for you. 

If you need anything else, please let us know and we will be more than happy to assist you. I hope that you have a great rest of your evening. 

Jason Grooms


Dianamat1's picture

Maintainer service

Feedback Praise for Sapphire Winter Park

I want to take my time and give thank you as a happy resident with the maintenance work taking care right away and how Mohamed has the experience and profesional way of working . Very pleased and happy with the out come of all my complaints. Thank you Mohamed!

Jason.Grooms's picture
Jason.Grooms McKinley Employee

Good Evening Mr. Rogers,

Thank you for bringing to our attention that the water was not turned back on once the work was completed on your building Friday. We will make sure to discuss this issue with all parties to ensure not only that the work is being performed to improve your home, but to also make sure it does not interrupt your normal day to day routine. We are so glad that that our maintenance team was able to respond to the issue so quickly for you. 

If you need anything else, please let us know and we will be more than happy to assist you. I hope that you have a great rest of your evening. 

Jason Grooms


Michaeljays's picture

Window repairs

Feedback Problem for Sapphire Winter Park

My windows were replaced on 5/24. They left a 1’x1’ hole in the large window sill in the only bathroom we have, there is damaged and unpainted drywall, the sealant has gaps and is incomplete, and is allowing pests in and messing with our A/C. I’ve been trying to get this fixed for over a week now.

maura.boschetti@mckinley.com's picture
maura.boschetti... McKinley Employee

Good morning Michael,

Thank you for sharing your concerns regarding the recent window installations in your home. I apologize for any inconveniences you may have experienced during the window installations.  I’m glad you were able to meet with Jason on Monday to address your issues.

Hope you have a wonderful day! 

Sincerely,

Maura 


Jason.Grooms's picture

Final Sapphire June Rent Payment Reminder! Plan Accordingly.

Announcement for Sapphire Winter Park

Good Afternoon Sapphire Residents,

Final reminder to all residents that their is still time to make your June Rent Payment to avoid any addtional fees to be added to your account. The Sapphire Winter Park Leasing Office has re-located to 1699 North Semoran Circle which faces Howell Branch Road.

Reminder that rent payments are due at the beginning of each month and not able to honor rent payment extension. Rent payments are due as discussed in the terms of your lease agreement.

Rent statements are reflecting the utilities of water, waster/sewer and trash . The...



jmmichael@student.fullsail.edu's picture

Window/Door Replacement and Contractors Snacking on our Food.

Feedback Problem for Sapphire Winter Park

Hello, We received a notice about the Window/ Door Replacements being completed by 5/28. However, The contractors came on the 24th and have not been back to complete the tasks. Our drywall has been damaged (outside of just window replacement) and we still have exposed window treatments/ the door tresses are placed incorrectly. Which is causing a pest issue. I also noticed that the contractors have eaten things that were left in our bedroom. I've left them a gallon of water since its super hot out, but not food. Please get in touch with me to discuss these issues...

Dianalis.medina@gmail.com's picture
Dianalis.medina...

Following about the windows and pest!!


Jason.Grooms's picture

Sapphire June Rent Payment Due Today! Plan Accordinlgy.

Announcement for Sapphire Winter Park

Good Afternoon Sapphire Residents,

I wanted to remind all residens that June Rent payments are due Today! The Sapphire Winter Park Leasing Office has re-located to 1699 North Semoran Circle which faces Howell Branch Road.

Reminder that rent payments are due at the beginning of each month and not able to honor rent payment extension. Rent payments are due as discussed in the terms of your lease agreement.

Rent statements are reflecting the utilities of water, waster/sewer and trash . The charges will reflect the date of the billing cycle next to each of these charges...



MarkSimms08@gmail.com's picture

CLEAN UP AFTER MAINTENANCE

Feedback Praise for Sapphire Winter Park

If you guys want to do maintenance on our units then CLEAN UP AFTER YOURSELVES. This is fucking ridiculous. Every time they come in here they move my stuff and just leave it there. They leave tools and don't even finish the work...

Jason.Grooms's picture
Jason.Grooms McKinley Employee

Good Afternoon,

 

I wanted to check in and see if you received mymessage last week as I wanted to know if everything was okay in your apartment home. Please let me know wither by phone at 407-519-5399 or by email at jason.grooms@mckinley.com. We want to make sure that your apartment is okay. Please reach out to the office and let us know. 

Thank you and hope that you had a great weekend.

 

Jason Grooms

Assistant Community Manager