Sapphire Winter Park

Sapphire Winter Park Apartments
1743 Semoran North Circle
Winter Park, Florida, 32792

  • Phone: (407) 519-9399
  • Email:
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
wchillman's picture

Regarding pests (Bats and Mice)

Feedback Problem for Sapphire Winter Park

In building 1787's top floor storage room, several bats, and possibly mice, have moved in. One has now ventured into the main stairwell and might try and take up residence. Is it possible to get a pest control agent out to relocate them? I received the general property-wide notice several months back regarding a similar issue, but it's possible these guys moved in after those inspections took place...

wchillman's picture

Update, the bat has located himself in the corner of my neighbor's door. 201, use your patio door.'s picture

Following.. had bats 2 nights in a row in my apartment

Jason.Grooms's picture

Sapphire May Rent Reminder. Plan Accordingly.

Announcement for Sapphire Winter Park

See the source image

Good Evening Sapphire Residents,

I wanted to remind all residens that May Rent payments are due on Wednesday, May 1, 2019 . The Sapphire Winter Park Leasing Office has re-located to 1699 North Semoran Circle which faces Howell Branch Road.

Reminder that rent payments are due at the beginning of each month and not able to honor rent payment extension. Rent payments are due as discussed in...'s picture

Office Schedule for Thursday April 25,2019

Announcement for Sapphire Winter Park

Happy Monday Sapphire residents!

We hope everyone is having a great day. I would like to advise that this Thursday, April 25th, 2019 the leasing office will be closing early at 3:00pm. If you have any questions or need any assistance, please ensure that you stop by before this time.

We apologize in advance for any inconvenience this may cause. We hope you have a fantastic week!

At your service,

Stephanie L. Morales


damion178's picture

utility bill

Feedback Question for Sapphire Winter Park

Is this $106 utilities bill correct??, I paid average $20 at my previous apartment...

Jason.Grooms's picture
Jason.Grooms McKinley Employee

Good Afternoon,

Thank you for speaking with me in regard to your billing statement. Once you are able to provide the documentation that we spoke about on the phone, I will then be able to better access for you where you are seeing any discrepancies.. Please let me know if you need anything else.

We can be reached in the Sapphire Leasing office at 407-519-9399 or by email at and I will be more than happy to assist you.

Thank you again for being a resident of Sapphire Winter Park.

Enjoy your day.


Jason Grooms

Assistant Community Manager


moezbouhmira's picture

missing cofee table glass

Feedback Problem for Sapphire Winter Park

so i came yesterday to check my staff in my small backyard and i find out that my coffee table i m putting outside missing the glass top and that since your workers came to fix the roof. the problem is NO ONE noticed me so your workers came did the job break my cofee table glass clean the glass and left what im supposed to do???....'s picture
Stephanie.moral... McKinley Employee

Hello Moez,

Thank you much for taking the time to speak with me this after noon, I am so sorry we were having connectivity issues. I am looking forward to meeting with you tomorrow to further discuss this matter. Please do not hesitate to contact me should you have any further questions or concerns in the meantime. You can also contact me via email at I hope you have a great rest of your day!

Stephanie L. Morales

gabriela.dominguez's picture

Power Outage In Community

Announcement for Sapphire Winter Park

Good morning Sapphire residents,

I hope this message finds you well. We want to inform you guys that the power is out in the entire community. Per Duke Energy, electricity will not be back on until around 2 pm. The office will remain open should you need any assistance. We apologize for any inconvenience this may cause.

Thank you for your understanding.


Gaby Dominguez

yaitzae1's picture

Missing Vape Pen

Feedback Problem for Sapphire Winter Park

So, I came from work to find the hot mess that's happening with the changing windows process. We were informed everything was supposed to be left in the exact same way it was found. Definitely not the case (I have pictures!). As I'm putting back all my stuff in order I noticed the cup that holds my vape pen was under my bed. Usually kept on my nightstand, everything else on the nightstand was in the same order I left it this morning. It was odd that just that cup rolled under the bed, everything was moved and my vape pen is nowhere to be found. How are we supposed to fix this?...

Jason.Grooms's picture
Jason.Grooms McKinley Employee

Good Morning,

I wanted to apologize that when you came home last evening that you found your home not in order. Your apartment home should have been returned to the way it was found prior to the work being completed in your home. We will be speaking with with the work crew that was in your home yesterday to address the concerns you have outlined for us. We will be contacting you this morning to discuss your personal belongings as well once we speak with the individuals were in your home yesterday.

Please let us know if there is anything else that you need and we will be able to assist you. We can be reached at 407-519-9399 or by email at

Jason Grooms

Assistant Community Manager

Sapphire Winter Park Apartment Homes

Michaeljays's picture

Lack of response through all channels

Feedback Problem for Sapphire Winter Park

I have tried contacting this complex through phone, e-mail and this site, and no one has responded to my concerns on any platform. I will be recommending that people look elsewhere when deciding to rent McKinley property, as I have not rented from a more unprofessional leasing company.

Jason.Grooms's picture
Jason.Grooms McKinley Employee

Thank you for taking a few moments to let us know how we are doing. I am sorry to see we are not meeting your expectations and would love to speak with you at your convenience about your concerns and steps we're taking to correct these issues. I will be in contact with you to further discuss your concerns and discuss a plan to have the issues addressed immediately.

Best Regards, Jason Grooms Assistant Community Manager

Michaeljays's picture

Issue regarding parking enforcement

Feedback Problem for Sapphire Winter Park

I have been trying to get in contact with Jason Grooms, but he has been unreachable. Here are the cumulative emails I sent him. On April 14, my vehicle was towed from a spot near my building. I attempted to reach the leasing office, however the vehicle was towed after hours. I reached out through the maintenance line and was given no additional information, however I was given the updated name and phone number of the complex's main towing company, the change of which was never passed on to Avesta lease holders. When I was unable to receive an answer from the staff here, I called the...'s picture
maura.boschetti... McKinley Employee

Good morning Michael, 

Thank you for reaching out to us regarding your concerns pertaining to your vehicles that were recently towed from our parking. I called and left you a voicemail shortly after we spoke with the information as to why your vehicles were towed.

I hope that the information I recently shared with you via email helped clarify your concerns. I also included the towing company information for your records along with pictures for your records.

Hope you have a great day.


Maura's picture

Re-pipe Notice

Announcement for Sapphire Winter Park

April 12, 2019

Dear Residents,

We thank you for being a resident of Sapphire Winter Park. Your apartment will be receiving new pipes inside your apartment and outside to help repair any pipes that have been worn down over time, as well as to increase the flow of water that is needed for everyday use. We apologize for the inconvenience that this has caused, but the re-piping will be complete to its entirety based on the below schedule:

Trenching/Exterior Digging: (Outside apartment home with no access needed to home): 04/15/19-04/17/2019...