Sapphire Winter Park

Sapphire Winter Park Apartments
1743 Semoran North Circle
Winter Park, Florida, 32792


  • Phone: (407) 519-9399
  • Email:
    sapphire@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
jmmichael@student.fullsail.edu's picture

Contact

Feedback Problem for Sapphire Winter Park

Hello, I have been trying to call since 4 to speak with someone, but the office line says that you're closed. If there any way to get in contact with someone?...

Jason.Grooms's picture
Jason.Grooms McKinley Employee

Good Morning,

I apologize that there was an issue with the phones yesterday, but I am glad that we were able to connect and get the work order entered for you. Please let me know if there is anything else that is needed and I will be more than happy to assist you.

Thank you again and have a wonderful weekend. 

Jason Grooms

Assistant Comnunity Manager


Jmozisek's picture

Water and garbage fees

Feedback Question for Sapphire Winter Park

I see there are still no water and garbage fees on our rent this month. Does that mean next month we may be charged for 2 months of water and garbage?

Jason.Grooms's picture
Jason.Grooms McKinley Employee

Good Morning,

I hope that you are doing well. I have reached out to our accounting team to determine the delay in the billing of your water, sewer, and trash fees. Once we hear from them to determine why there is a delay in the fees not showing on your statement, we will make sure to reach out and let you know. 

I will try to reach out to you by phone or email to speak with you regarding your concerns. Please feel free to reach out to our Sapphire Leasing team at 407-519-9399 or by email at sapphire@mckinley.com and someone will be able to assist you.

Hope that you have a great day and stay safe on the roads. It is really wet out there.

 

Jason Grooms

Assistant Community Manager

Jmozisek's picture
Jmozisek

Thank you Jason for giving me an update

Nativelis's picture
Nativelis

Yes, I too do not show the water and other fees on this month's bill. Is this the case for everyone?

Jason.Grooms's picture
Jason.Grooms McKinley Employee

Good Afternoon,

I just left a voicemail message for you to explain what is taking place with the water and other fees. Please listen to the message and let me know if there is anything else that is needed. I will try to reach you again before the end of the day. We can be reached in the leasing office at 407-519-9399 or by email at sapphire@mckinley.com if you have any additional questions. 

I look forward to hearing from you and hope you have a great day.

 

Jason Grooms

Assistant Community Manager


Jonkevia's picture

Maintenance

Feedback Praise for Sapphire Winter Park

Mohammed A, was great. He responded to my service request less than 24hours and had the problem fixed less than 30 minutes. He asked if there was anything else I needed before he left and replaced my filter even though is was not apart of my request. I was very pleased.

Jason.Grooms's picture
Jason.Grooms McKinley Employee

Good Afternoon,

Thank you for the kind words about Mohammed. We are very glad that you were pleased with the work that was completed in your apartment home.  Our team does their best at providing the best service possible to all our residents each day, as well as, when our residents make a maintenance request. As an apartment community, we are so proud of all members of our team. 

If you need anything else, please feel free to reach out to the Sapphire Leasing Office at 407-519-9399 or by email at sapphire@mckinley.com.

Thank you again and we hope that you have a great rest of your day. 

 

Jason Grooms

Assistant Community Manager

Sapphire Winter Park

Genesis81's picture
Genesis81

Buenas tardes
Quiero agradecer a Mohammed Aljanabi por su pronta atención a mi orden de servicio, muy amable, rápido y organizado. Gracias a Mckinley por hacer de nuestra estancia una experiencia gratificante. Thanks Mohammed God Bless You


GennyJas1's picture

Lease Renewal

Feedback Problem for Sapphire Winter Park

Hello, Maura sent me my lease renewal about 2 weeks ago. Now my email wont let me access anything past a few days. Not sure whats happening. Can you resend? My deadline to renew is Monday and I was hoping to get it to you by today I'm just unable to. Thank you in advance...

Jason.Grooms's picture
Jason.Grooms McKinley Employee

Good Morning,

I hope you are doing well. I  wanted to let you know that we have received your application. We have spoken several times over the last few days in regard to the application and we will make sure to touch base once we have processed all pending application in front of yours.

If you need anything at all, please reach out to a member of our Sapphire Winter Park Leasing team and we will be more than happy to assist you. We can be reached at 407-519-9399 or by email at

sapphire @mckinley.com.

Look forward to speaking with you and have a wonderful day.

 

Jason Grooms

Assistant Community Manager

Sapphire Winter Park


Jason.Grooms's picture

Sapphire Community Reminders

Announcement for Sapphire Winter Park

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Good Afternoon Sapphire Residents!

I hope everyone is doing well and looking forward to well deserved and relaxing weekend.

A few reminders we wanted to cover as a community so that all residents are aware of these friendly reminders to keep our community looking great and residents are happy in the place they call home. We would like to remind residents:

Trash Disposal: We recently discontinued...



JenniferHeather82's picture

Broken Sprinklers

Feedback Problem for Sapphire Winter Park

There is a broken sprinkler on the side of Building 1651 that sprays large amounts of water for an hour at about 3 a.m. every day. If the residents are now paying for water, this is going to increase the amount of water usage for our building tremendously. Please make sure sprinklers are working properly before leaving them on for hours in the middle of the night, as this is extremely wasteful. Thank you.

Jason.Grooms's picture
Jason.Grooms McKinley Employee

Good Evening,

I tried to reach you by phone to discuss the issue with the sprinkler head to determine where the issue is coming from. I sent maintenance over to your building to access the issue so that we can try to work on the best solution to repair as soon as possible.

Please reach out to be to the phone number or email that I left on you voicemail and I will be more than happy to assist you. Thank you for bringing the issue to our attention and we will make sure to do our best to get these repairs done for you.

Enjoy your weekend.

 

Jason Grooms

Asst. Community Manager


Jason.Grooms's picture

Friendly Pet Care Reminder

Announcement for Sapphire Winter Park

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Dear Sapphire Residents,

We are proud to be a pet-friendly community that offers a clean and comfortable living environment for residents and their pets. After all, we understand that sometimes your pets feel like part of the family. To maintain the beauty and cleanliness of our community we have pet waste stations stocked with bags located throughout our community. For those of you that consistently clean up...



Caraballodavid's picture

Thank you!

Feedback Praise for Sapphire Winter Park

Thank you so much Mohammed Aljanabi! He was outstanding he helped me get rid of a dead squirrel that was stinking up the property grounds. And helped me fix my oven, he told me if I called any later, using the oven might have started a fire. I'm forever grateful because my husband and I are no handman. Thank you again!!! :)...

Jason.Grooms's picture
Jason.Grooms McKinley Employee

Good Evening,

Thank you for taking the time to let us know the great work that our maintenance team have done for you in your apartment home. We are proud of Mohammed and the work that he is able to do each day for you, as well as, other residents of our community. We are so pleased as a community to know that you are happy, and will make sure to let Mohammed know the kind words that you shared with us.

If you need anything else, please feel free to contact any member of our Sapphire Winter Park Leasing team at 407-519-9399 or by email at sapphire@mckinley.com and we will be more than happy to assist you. 

Enjoy the rest of your evening.

 

Jason Grooms 

Assistant Community Manager

Sapphire Winter Park Apartments


Stephanie.morales@mckinley.com's picture

Water will be shut off

Announcement for Sapphire Winter Park

Dear Sapphire Winter Park Residents,

Due to an unforeseen emergency water has been shut off for buildings 1755,1751,1759. Our Maintenance team is actively working on resolving this matter as quickly as possible. Water is expected to be back on in an hour. We apologize for any inconvenience this may cause you.

Thank you very much for your patience,

Sapphire Winter Park



Stephanie.morales@mckinley.com's picture

Water will be shut off

Announcement for Sapphire Winter Park

Dear Sapphire Winter Park Residents,

Due to an unforeseen emergency water has been shut off for buildings 2471,1639,1643. Our Maintenance team is actively working on resolving this matter as quickly as possible. Water is expected to be back on in an hour. We apologize for any inconvenience this may cause you.

Thank you very much for your patience,


Olga100's picture
Olga100

Thank you Mohammed ! We had a plumbing problem last night and Mohammed responded my call very quickly. We give the service 5 stars.