Sapphire Winter Park

Sapphire Winter Park Apartments
1743 Semoran North Circle
Winter Park, Florida, 32792


  • Phone: (407) 519-9399
  • Email:
    sapphire@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
Chantell.king's picture

Hallway light

Feedback Problem for Sapphire Winter Park

The hallway light in building 1643 are completely out so the hallways are jet black at night. Please replace.

RebeccaBernard's picture
RebeccaBernard

Same in building 1715


jmmichael@student.fullsail.edu's picture

Windows and lack of notice regarding repiping

Feedback Problem for Sapphire Winter Park

We never received a notice about the delay in window/patio door replacements and our apartment has been moved around for weeks waiting for contractors, but it seems like there’s no method of organization that they’re following back here. My girlfriend’s tire was punctured by the stray screws in the parking lot, which caused her to miss work since she has to drive to Tampa and getting out of the complex in the morning is a nightmare because the workers don’t know how to clear an area properly. We also never received any notices about repiping and would not have known if I hadn’t logged on to...

maura.boschetti@mckinley.com's picture
maura.boschetti... McKinley Employee

Jennifer,

Thank you for taking a moment to share your concerns with us. I would love to speak with you about your concerns and see how I can assist with this situation.

I will be in contact with you to further discuss your concerns and discuss a plan to have the issues addressed immediately. 

Best Regards, 
Maura Boschetti 
Community Manager 

jmmichael@student.fullsail.edu's picture
jmmichael@stude...

Good morning,

No one has contacted me about this yet. Will someone be available to talk today?


QueenJenn31's picture

Complaint

Feedback Problem for Sapphire Winter Park

There was no warning that our water would taste like glue after the plumbing work was completed. And there was no notice that garbage would be left behind as well as all over the property during this renovation. I’m left wondering will the walls and ceiling be patched, painted and put back together in presentable fashion or will I be left with an apartment looking like crap?! I see the signs placed along the street advertising newly renovated, now leasing etc and I’m not sure what you’re showing people to entice them to move in. We have discarded water bottles, paper, wood boards, doors,...

maura.boschetti@mckinley.com's picture
maura.boschetti... McKinley Employee

Jennifer,

Thank you for taking my call this afternoon and giving me the opportunity to address your concerns. I'm happy we were able to further discuss a plan to complete the pending work orders in your apartment. 

I will be in contact with your tomorrow afternoon to make sure everything got completed and. Irving's left pending.

Please contact me if you have any further questions or concerns.

Hope you have a great night. 

Sincerely,

Maura 


Jason.Grooms's picture

Final April Rent Reminder. Plan Accordingly.

Announcement for Sapphire Winter Park

Good Afternoon Sapphire Residents,

I wanted to remind all residens that April Rent payment. are due . The Sapphire Winter Park Leasing Office has re-located to 1699 North Semoran Circle which faces Howell Branch Road.

Reminder that rent payments are due at the beginning of each month and not able to honor rent payment extension. Rent payments are due as discussed in the terms of your lease agreement.

Rent statements are reflecting the utilities of water, waster/sewer and trash . The charges will reflect the date of the billing cycle next to each of these charges and...



Jason.Grooms's picture

Sapphire Rent Payment Due Today. Plan Accordingly.

Announcement for Sapphire Winter Park

Image result for rent payment due clip art

Good Evening Sapphire Residents,

I wanted to remind all residens that March Rent payment. are due today. The Sapphire Winter Park Leasing Office has re-located to 1699 North Semoran Circle which faces Howell Branch Road.

Reminder that rent payments are due at the beginning...



Jason.Grooms's picture

Re-Piping Begins Next Week. Plan Accordingly.

Announcement for Sapphire Winter Park

April 1, 2019

Dear Residents,

We thank you for being a resident of Sapphire Winter Park. Your apartment will be receiving new pipes inside your apartment and outside to help repair any pipes that have been worn down over time, as well as to increase the flow of water that is needed for everyday use. We apologize for the inconvenience that this has caused, but the re-piping will be complete to its entirety based on the below schedule:

Trenching/Exterior Digging: (Outside apartment home with no access needed to home): Already Started...



Jason.Grooms's picture

Re-Piping Begins Next Week. Plan Accordingly.

Announcement for Sapphire Winter Park

April 1, 2019

Dear Residents,

We thank you for being a resident of Sapphire Winter Park. Your apartment will be receiving new pipes inside your apartment and outside to help repair any pipes that have been worn down over time, as well as to increase the flow of water that is needed for everyday use. We apologize for the inconvenience that this has caused, but the re-piping will be complete to its entirety based on the below schedule:

Trenching/Exterior Digging: (Outside apartment home with no access needed to home): Already Started...



Jason.Grooms's picture

Re-Piping Renovations Begin Next Week. Plan Accordingly.

Announcement for Sapphire Winter Park

April 1, 2019

Dear Residents,

We thank you for being a resident of Sapphire Winter Park. Your apartment will be receiving new pipes inside your apartment and outside to help repair any pipes that have been worn down over time, as well as to increase the flow of water that is needed for everyday use. We apologize for the inconvenience that this has caused, but the re-piping will be complete to its entirety based on the below schedule:

Trenching/Exterior Digging: (Outside apartment home with no access needed to home): Already Started...



Michaeljays's picture

Need help understanding utilities

Feedback Question for Sapphire Winter Park

From what I understood, the March rent included utilities pro-rated for the past three months. When my bill came for this month, it was only $10 less than the one for the three month period. There’s no way I could have used nearly the same amount of water in a month that I did from three months. Any information would be appreciated, Thank you.

Jason.Grooms's picture
Jason.Grooms McKinley Employee

Good Evening Michael,

I hope this communication finds you well. I have sent to your email a breakdown of how this is configured each month for you. I also included in the email your statements to show the correct months that you are being billed for these services. Please look over the email and reach out to me if you require any additional assistance in answering your questions.

We can be reached at the leasing office at 407-519-9399 or by email at sapphire@mckinley.com.  Thank you again for being a resident of Sapphire Winter Park. Enjoy your night.

Jason Grooms

Sapphire Winter Park Apartment Homes

Assistant Community Manager


Michaeljays's picture

Due date changed?

Feedback Question for Sapphire Winter Park

Ever since I moved here in July last year, rent was available to be paid between the 1st and 3rd of the month. Can anyone provide an explanation as to why this has changed without any warning other than the email that came out saying it’s due on the first? I would have liked to know before it changed, which I notice started in March. It feels shady that there wasn’t a public statement that the due date would change.

Michaeljays's picture
Michaeljays

Additionally, as I have stated in previous posts, I am unavailable to reach by phone during office hours, as I work almost exclusively during those hours, so either email me or reply on here. DO NOT ASK TO SET UP A PHONE CALL!

Jason.Grooms's picture
Jason.Grooms McKinley Employee

Good Afternoon,

 

I hope this email finds you well. 

 

I just left you a voicemail in regard to the posting that you left on My.Mckinley. I appreciate your feedback, but want to let you know that the due date of the rent payment has not changed based on your Avesta lease. As the posting states, rent is due based on the dates of your lease agreement. Rent is due on the 1st, no later than the 3rd by midnight. On the 4th day it is considered late and will be charged any fees that apply. 

 

We have not changed any of your due dates as it is outlined in your contract that you signed. We only wanted to make sure that since we are operating on two different leases within our community, one for Avesta and a month to month lease for Mckinley, that all residents knew that payments were due based on the terms of the lease agreement. 

 

Please email me or feel free to stop by the leasing office to discuss any concerns that you may have so that you know that we as a leasing community are hear to listen and address your concerns. 

 

Thank you for being a resident and we appreciate your cooperation and support.

 

 

 

Jason Grooms

Assistant Community Manager

Sapphire Winter Park Apartment Homes

407-519-9399