Sapphire Winter Park

Sapphire Winter Park Apartments
1743 Semoran North Circle
Winter Park, Florida, 32792


  • Phone: (407) 519-9399
  • Email:
    sapphire@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
tialouree's picture

Laundry room power out

Feedback Problem for Sapphire Winter Park

The laundry room by the fitness center is out of power. Started a load, went back to check it and my clothes were just sitting in a washer full of water so we had to hand wring them out and lug them across to the other laundry room. Tried to call office, no answers. Sorry for any water mess we left, the laundry being done is very time sensitive

Stephanie.morales@mckinley.com's picture
Stephanie.moral... McKinley Employee

Hello Tia, 

I hope this message finds you well . I am so sorry you have experienced this issue and thank you so much for notifying us. We have sent techs out to review this problem immediately. I hope you have a wonderful rest of your day , and thank you so much for being a resident of Sapphire.

Best , 

Stephanie L. Morales


Caraballodavid's picture

Broken lightbulb

Feedback Question for Sapphire Winter Park

Can someone come fix my broken lightbulb from my building upstairs. It needs a new bulb, it is very dark outside at night.

Stephanie.morales@mckinley.com's picture
Stephanie.moral... McKinley Employee

Hello David,

I hope this message finds you well ! I am so sorry to hear that your are experiencing this issue. I have created a work order to have this light bulb replaced. Please feel free to reach out to me directly at stephanie.morales@mckinley.com for any additional assistance you may need. 

Warmest regards,

Stephanie L. Morales

Caraballodavid's picture
Caraballodavid

No one has come by to fix this issue.


Kjames1716's picture

Ac repair

Feedback Praise for Sapphire Winter Park

Mohammed and Norbert did an amazing job! Fixed the ac quick and we’re very kind. Excellent service!!

Stephanie.morales@mckinley.com's picture
Stephanie.moral... McKinley Employee

Hello Jesse,

 

I hope this email finds you well  ! Thank you so much for taking the time to let us know how our team members are doing. I am so happy that Mohammend and Nobert were able to assist you in timely manner as it is our priority. Thank you so much for being a resident of Sapphire Winter Park ! 

 

Warmest regards,

Stephanie L. Morales


Caraballodavid's picture

Laundry Room 1

Feedback Problem for Sapphire Winter Park

Laundry room 1 has a roof leak. Can someone go check it out?

Stephanie.morales@mckinley.com's picture
Stephanie.moral... McKinley Employee

Hello David,

 

Thank you so much for taking the time to relay this information. I will send someone out right away. Have a great day  ! 

Best , 

Stephanie L. Morales


jusing9002's picture

Renovation crew cleanup

Feedback Problem for Sapphire Winter Park

Hi, I like my unit, but is there a way we can reach a compromise regarding the men renovating apartments daily? And the landscapers? They aren’t cleaning up adequately and it’s escalated to be a hazard more than a hassle. It’s understandable that they will need to occupy parking spots during jobs, but they leave debris everywhere, including outside our homes. I’ve had a screw get lodged in the sole of my shoe and sharp metal left outside my doorstep. Late last night, I pulled into a seemingly vacant parking spot only to return in the morning and see sticks and debris left from the tree...

Stephanie.morales@mckinley.com's picture
Stephanie.moral... McKinley Employee

Hello Juliana, 

I hope you  are having a wonderful start to your Monday ! I am so sorry you have experienced this inconvenience. Thank you so much for taking the time out to express  these issues and concerns. I will be personally be following up with the appropriate vendors to ensure this issue is resolved immediately.  Please feel free to contact me directly at stephanie.morales@mckinley.com. I am here to help ! I hope you have a great rest of your week.

Sincerely,

Stephanie L. Morales 

 

 


Stephanie.morales@mckinley.com's picture

Laundry Rooms Now Open !

Announcement for Sapphire Winter Park

Dear Sapphire Residents ,

I am so excited to announce that both Laundry Facilities are now open and operating ! Thank you so much for all of your patience during this transition period.

Our new machines are now Debit/Credit card operated for your convenience. One of the Laundry rooms is located next to the Fitness center and the other one is located near buildings 1810,1767,1826.

We are so excited for this change and welcome any feed back! Once again thank you so much for your patience and cooperation!

Have a wonderful weekend !

Sincerely...


Frazer l john's picture
Frazer l john

I'm having problems with the washer machine is not working properly still my money twice


J3ssig0nzamar's picture

Lease request

Feedback Question for Sapphire Winter Park

Hi, will it be possible for someone to email me a copy of my lease with the addendum's as well. Thank you in advance for your assistance!...

Stephanie.morales@mckinley.com's picture
Stephanie.moral... McKinley Employee

Hello Jessica , 

I hope this message finds you well and having a great start to your weekend ! We have emailed you a copy of your lease as requested! 

 

Best,

Stephanie L. Morales

J3ssig0nzamar's picture
J3ssig0nzamar

okay awesome!! Thank you so much, may you have a great weekend as well!


djscribblesz27@gmail.com's picture

Amazing job

Feedback Praise for Sapphire Winter Park

Mohammed did such a fabulous job made sure I was happy and satisfied with everything he fixed today very respectful A++ in customer service with this guy and hope I get him every time

Stephanie.morales@mckinley.com's picture
Stephanie.moral... McKinley Employee

Hello Amanda ,

I hope this message finds you well ! Thank you so much for taking the time to let us know how our team members are doing ! I am glad Mohammed was able to assist you in your home . Thank you so much for being a resident of Sapphire Winter Park.

Best,

Stephanie L. Morales


dword's picture

Great Job Mohammed!

Feedback Praise for Sapphire Winter Park

I submitted a service request because my AC stopped working, and Mohammed came to fix it the same day and explained what was happening. He is knowledgeable, helpful, and efficient. Great job!

Stephanie.morales@mckinley.com's picture
Stephanie.moral... McKinley Employee

Hello Roland ,

I hope this message finds you well ! Thank you so much for taking the time to let us know how our team members are doing ! I am glad Mohammed was able to assist you in your home . Thank you so much for being a resident of Sapphire Winter Park.

Best,

Stephanie L. Morales


maura.boschetti@mckinley.com's picture

Laundry Room Updates

Announcement for Sapphire Winter Park

Dear Sapphire Residents,

I wanted to share some exciting information regarding our laundry facilities. After recent concerns regarding our laundry equipment we have decided to make some changes that will be beneficial to our residents.

We have changed service providers and Washlava is set to remove their equipment by 10/03/2019. Coinmach, our new service provider, will be installing brand new equipment on 10/04/2019.

Due to this change we will transition to 2 laundry facilities, which will be located by the fitness center and in between buildings 1767 and 1810....


QueenJenn31's picture
QueenJenn31

1. When will they be available to use?
2. Will the key we have currently still work? I know the room by the fitness center doesn’t have a lock.
3. What will happen with the other two rooms?

Stephanie.morales@mckinley.com's picture
Stephanie.moral... McKinley Employee

Hello Jennifer ! 

The laundry rooms are now open and operable. You may still access the laundry facility with your current laundry key.  At this time the other two laundry rooms will remain closed. Have a wonderful weekend ! 

Best ,

Stephanie L. Morales

QueenJenn31's picture
QueenJenn31

Thanks for letting me know!