Due to careless contractors the water in my building was shut off. As an infirm person this utility is essential. Your emergency maintenance person solved the issue quickly.
I have a question. When I signed my contract it states that I pay an amount for utilities. Since new management came in, you guys have been robbing everyone making them pay extra for utilities. But I will look into this, I’m fed up with the contract saying one thing and you guys charging another. I understand it’s a new rub system but it’s just not adding up.
I came back to the apartment about 4:30 on Friday. About 7 I went to turn on the kitchen and guess what, no water. I filed a maintenance request. About 10 I called the emergency number. Your maintenance man came and said that the water in the building was turned off. Assuming mgmt didn't turn off the water I'd say you had some incompetent contractors around...
I want to take my time and give thank you as a happy resident with the maintenance work taking care right away and how Mohamed has the experience and profesional way of working . Very pleased and happy with the out come of all my complaints. Thank you Mohamed!
My windows were replaced on 5/24. They left a 1’x1’ hole in the large window sill in the only bathroom we have, there is damaged and unpainted drywall, the sealant has gaps and is incomplete, and is allowing pests in and messing with our A/C. I’ve been trying to get this fixed for over a week now.
Thank you for sharing your concerns regarding the recent window installations in your home. I apologize for any inconveniences you may have experienced during the window installations. I’m glad you were able to meet with Jason on Monday to address your issues.
Final reminder to all residents that their is still time to make your June Rent Payment to avoid any addtional fees to be added to your account. The Sapphire Winter Park Leasing Office has re-located to 1699 North Semoran Circle which faces Howell Branch Road.
Reminder that rent payments are due at the beginning of each month and not able to honor rent payment extension. Rent payments are due as discussed in the terms of your lease agreement.
Rent statements are reflecting the utilities of water, waster/sewer and trash . The...
Hello, We received a notice about the Window/ Door Replacements being completed by 5/28. However, The contractors came on the 24th and have not been back to complete the tasks. Our drywall has been damaged (outside of just window replacement) and we still have exposed window treatments/ the door tresses are placed incorrectly. Which is causing a pest issue. I also noticed that the contractors have eaten things that were left in our bedroom. I've left them a gallon of water since its super hot out, but not food. Please get in touch with me to discuss these issues...
I wanted to remind all residens that June Rent payments are due Today! The Sapphire Winter Park Leasing Office has re-located to 1699 North Semoran Circle which faces Howell Branch Road.
Reminder that rent payments are due at the beginning of each month and not able to honor rent payment extension. Rent payments are due as discussed in the terms of your lease agreement.
Rent statements are reflecting the utilities of water, waster/sewer and trash . The charges will reflect the date of the billing cycle next to each of these charges...
If you guys want to do maintenance on our units then CLEAN UP AFTER YOURSELVES. This is fucking ridiculous. Every time they come in here they move my stuff and just leave it there. They leave tools and don't even finish the work...
I wanted to check in and see if you received mymessage last week as I wanted to know if everything was okay in your apartment home. Please let me know wither by phone at 407-519-5399 or by email at jason.grooms@mckinley.com. We want to make sure that your apartment is okay. Please reach out to the office and let us know.
I wanted to remind all residens that June Rent payments are due on Saturday, June 1, 2019 . The Sapphire Winter Park Leasing Office has re-located to 1699 North Semoran Circle which faces Howell Branch Road.
Reminder that rent payments are due at the beginning of each month and not able to honor rent payment extension. Rent payments are due as discussed in the terms of your lease agreement.
Rent statements are reflecting the utilities of water, waster/sewer and trash . The charges will reflect the date of the billing cycle next to...
Good morning Michael,
Thank you for sharing your concerns regarding the recent window installations in your home. I apologize for any inconveniences you may have experienced during the window installations. I’m glad you were able to meet with Jason on Monday to address your issues.
Hope you have a wonderful day!
Sincerely,
Maura