My roommate gave the office money for rent on October 3rd, but on the website it says the money was given on the 4th. That is incorrect. I need assistance with this problem immediately. This very unprofessional, and surprise fees in the middle of the month are inconvenient. Today, October 16, on a Wednesday, I tried going to the office at 6, but the door was locked. The hours on both the website and the sign next to the door says its open till 7. I waited with a resident that also had concerns, and we are very unhappy with the service in this complex.