I feel completely bamboozled.

Azure Winter Park Apartments
3650 Summer Wind Drive
Winter Park, Florida, 32792


  • Phone: 407-671-2400
  • Email:
    azure@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 7:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
Skrause's picture
Feedback Problem for Azure Winter Park

This experience has been a nightmare from the start. Management has no idea what they are doing in the front office. There is no organization and we've had administrative problems from the start--including erroneous charges. We were lied to about the conditions of the apartment before moving in out of state. We have had multiple maintenance problems with the same equipment--nothing is ever actually fixed. Our neighbors are horrendous. We've had multiple packages stolen. It feels like we are living in HUD housing, and for 1300 a month, we shouldn't be experiencing any of this.

justina.holland's picture
justina.holland McKinley Employee

I am glad we were able to speak over the phone. Have a great day. 

Skrause's picture
Skrause

Good afternoon. Speaking of our conversation earlier, I am going to need the name and number of your immediate supervisor. Thank you.

justina.holland's picture
justina.holland McKinley Employee

Good Afternoon, all calls are sent to us back at our Communities and will be addressed with myself. I would be happy to speak to your husband and go through your issues line by line with him.    We can also set up a walk through with my maintenance supervisor and myself so we can look together at them as I offered on the call. Just let me know a good day and time so that we can all see and get it resolved. Thank you 

Skrause's picture
Skrause

We would like to take you up on your offer. Friday any time after three works for us, if that works for you. By the way, I still did not get the name and number of the person your office reports to.

justina.holland's picture
justina.holland McKinley Employee

I will be at your apartment with my maintenance supervisor Friday at 3:30pm. Your feedback is viewed by our Area VP and I forwarded it to him personally as well. As I stated previously though it will be turned back over to me as the Manager to handle on site which we will do on Friday together. Thank you for giving me the opportunity to walk the property with you. Have a good evening.