Willow Flats

Willow Flats Apartments
301 S Gomez Ave
Tampa, Florida, 33609


  • Phone: 813-304-2776
  • Email:
    WillowFlats@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
alia.short@mckinley.com's picture

MAILBOXES

Announcement for Willow Flats

Good afternoon Willow Flats Residents,

We are aware of the typo on the mailboxes and are working with our vendor to address the issue. We are working to have this fixed as soon as possible.

Thank you,

Alia Short

Community Manager



jessie.darkes's picture

Exciting News! New Mailboxes Are Active!

Announcement for Willow Flats

Exciting News!! As some of you may have noticed, the beautiful new mailboxes are completed and mail will now be delivered to the new box starting today. Your new mailbox will have a new key and number. Maintenance is on property now, if you are home they will personally deliver your new key and let you know your mailbox number. If you are not home we will reach out to you individually and we will have the keys for you to pick up at our office located at:

Schoolhouse Flats - Leasing Office

404 S Newport Ave

Tampa FL, 33606

Thank you,

Jessie Darkes...



M08boyd's picture

Mail keys

Feedback Question for Willow Flats

I may be getting ahead of myself but I noticed the old mail boxes were taken down and I was expecting something from Friday. I'm assuming all old mail was moved over but my Old keys don't fit in the new box. Thanks...

jessie.darkes's picture
jessie.darkes McKinley Employee

Hi Megan,

Nate will be over shortly with your new mailbox key. It was great speaking with you earlier, I hope you have a great week!

Thank you,

Jessie


alia.short@mckinley.com's picture

Bocce Ball Court- New Sand!

Announcement for Willow Flats

Good Morning Willow Flats Residents,

Happy Monday! We have replaced the sand in the bocce ball court for your enjoyment! Please be sure to always keep this area clean and take pride in your community! We hope you enjoy the new sand!

Thank you,

Alia Short

Community Manager



M08boyd's picture

Air filters

Feedback Question for Willow Flats

Can you please drop off a couple 14x18x1 air filters for my unit. I haven't had luck finding that size at Walmart or publix. Thanks...

Jon.Parente's picture
Jon.Parente McKinley Employee

Hello, 

Thank you for letting us know about the needed air filters. We will be dropping off a few at your home today. If you need anything else please do not hesitate to let me know. I hope you have a great weekend!

Jon 

M08boyd's picture
M08boyd

I did not receive these. Thank you!

jessie.darkes's picture
jessie.darkes McKinley Employee

Hi Megan,

I am glad that we were able to connect regarding your filters and new mailbox. Feel free to let me know if you need anything additional.

Thank you,

Jessie Darkes


alia.short@mckinley.com's picture

Mckinley Mats

Announcement for Multiple Communities

Good Evening Mckinley Hyde Park Residents!

In the next few weeks, you will see that we will be removing some of the older Mckinley mats that are located in amenity spaces, as well as at some residential doorsteps.

We have ordered several new Mckinley mats that will be placed at amenity spaces and community entrances. We always want property to sparkle and the addition of brand new mats will look amazing!

Thank you,

Alia Short

Community Manager



juken's picture

Numbering needs to be added to all doors for proper identification for deliveries.

Feedback Problem for Willow Flats

I keep losing my packages around here, and I think it's time to get some real numbering on the doors. There are 3 "A" apartments and 3 "B" apartments just on the Willow flats (grill side). All delivery drivers and even the mailmen seem to not be able to find the units accordingly. I say we get the entire street number to be put on our doors; not just the letter off to the side. Example, someone in apartment A in 301 would get "301 A" on their door. The little front side numbers are too thin and hard to see as well. The drivers have no clue and mis-deliver...

alia.short@mckinley.com's picture
alia.short@mcki... McKinley Employee

Good Afternoon,

Thank you for this feedback; I can understand your frustration. I will work to fix this problem and make sure it is an easier process for the delivery drivers to place packages at the correct doors. 

Thank you!

Alia Short

Community Manager 


M08boyd's picture

Frustrated with McKinley

Feedback Problem for Willow Flats

It is unacceptable that an entire month has gone by an Jessie has not been able to resolve my issues with an inability to establish an account with TECO. This is my final reach out. If someone does not contact me next week with a resolution, it will be escalated. Completely unacceptable and lack of processionalism.

jessie.darkes's picture
jessie.darkes McKinley Employee

Good morning Megan,

I am sorry that I did not reach you, I just left you a message. Can you give me a call at 813-304-2776?

Thank you,

Jessie Darkes


alia.short@mckinley.com's picture

Rent is Due Tomorrow!

Announcement for Multiple Communities

Good Morning Residents!

This is a friendly reminder that rent for February is due tomorrow. Luckily, there are several ways to make a rent payment!

Here are your payment options:

1. Personal check, certified checks and money orders can be brought to the leasing office at Schoolhouse Flats located at 404 S Newport Avenue. If you cannot make it during business hours, please utilize the drop box.

2. Auto pay- You can set up automatic withdrawal online at my.mckinley.com to help ensure that your rental payment is made by the 1st of each month!

3. Online...



cherryl396@gmail.com's picture

From meter reading to "Methodology" billing

Feedback Problem for Willow Flats

After speaking with 3rd party billing company, NWP, I learned billing is now being based on Methodology. This means water, sewer and trash are calculated by occupants per unit AND total property, that's both buildings, residential use. Sewege, once a steady $14.12, is now $44.69. Water, once steady at less than $8, is now $36.05. The water Admin fee has even increased to $4.15 from $1.95. Trash service has gone from a set $23.21 to $25.00. Facts, all. NWP's website explains Methodology in great detail. We are now paying for the entire community's water and sewer usage with no...

alia.short@mckinley.com's picture
alia.short@mcki... McKinley Employee

Hello Cherryl,

Thank you for sharing this information. I know you and Jessie have been in constant communication regarding your billing questions and concerns. She has been working diligently to get you the proper answers. She will be returning tomorrow and said she will be following up with you in regards to your ledger. Is there anything I can personally assist you with in the mean time? I do hope you had an enjoyable weekend.

Kindly,

Alia Short 

jsalm2007's picture
jsalm2007

I truly hope something gets resolved... as a scientist and environmental activist, I have always limited my water usage and will not be paying more for being conservative.