Willow Flats

Willow Flats Apartments
301 S Gomez Ave
Tampa, Florida, 33609


  • Phone: 813-304-2776
  • Email:
    WillowFlats@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
samantha.myers's picture

Office Closed for Lunch Friday 9/14/2018

Announcement for Multiple Communities

Good Afternoon Residents,

For tomorrow only, 9/14/2018, we will have restricted leasing office hours. We will be closed for lunch between 12pm and 1pm. Our after hours line along with emergency maintenance will be available should any emergencies arise. All other inquiries we will address promptly after 1pm.

Thanks so much and have a great day!

Kindly,

Samantha Myers



kara.young's picture

Community Mailbox Update

Announcement for Willow Flats

Good afternoon!

I wanted to take a moment to update everyone on our plans for the common mailbox areas. We are aware that some of your mail has been getting a little damp due to the rain lately. We have partnered with a vendor to extend the roof line of the mailboxes to cover them better and to stop the rain from getting your items damp. This will be taking place in the next 7 days.

We appreciate your patience thus far and we look forward to getting this completed.

If you have any questions, please, feel free to contact the office.

Best,

Kara Young...



samantha.myers's picture

Water Shut Off

Announcement for Willow Flats

Good Afternoon Willow Flats!

As the title of this announcement implies we are, unfortunately, going to experience a last minute and emergency water shut off tomorrow morning from between 9:30 am to 10:00 am. There is a repair that needs to be made, and, while we understand the short notice, we were only just made aware of the need ourselves. We appreciate your patience and understanding in the matter and will provide updates as they arise! If there are any questions or concerns please feel free to reach out to the office tomorrow morning at 813.304.2776 or you can email me directly...



MeganBaker's picture

Gutter Cleaning will Begin Monday 9/10/18

Announcement for Multiple Communities

Dear Mckinley Residents,

We are excited to announce that we will be completing gutter cleaning on the buildings beginning on Monday, September 10th. Please note that you will see workers and trucks in and around the community while this project is being completed, but we will work to minimize any noise or other inconvenience while the work is being completed. An exact schedule cannot be provided, as this will be weather dependent, but we anticipate all gutters being cleaned by Friday, September 14th.

Should you have any questions or concerns throughout this project, please...



jessie.darkes's picture

Labor Day Weekend Hours and Rent

Announcement for Multiple Communities

Good afternoon McKinley Hyde Park residents!

I wanted to send a quick reminder that even though the 3rd falls on Labor Day, rent is due on the 1st and late after the 2nd of each month. Late fees will be billed on the morning of the 3rd, so please remember to get have your rent in by Sunday, September 2nd. Please reach out to the office at 813-304-2776 with any questions.

I would like to take this opportunity to inform everyone about the change in office hours over the course of this Labor Day weekend. The office will be closed on Sunday, September 2nd, and Monday, September...



MeganBaker's picture

Helpful Safety Tips and Reminders

Announcement for Multiple Communities

Dear Residents,

It is always important to be reminded of helpful safety tips to keep you and your family protected at all times. We urge you to report ANY suspicious activity, such as people walking or driving up and down the property, checking for unlocked doors or looking in windows and vehicles.

The most important thing you can do is call the police to report a crime or any suspicious activity. You are the eyes of our community!

Residential Safety Tips:

Lock all outside doors and windows before you leave the house and after you get home. Even if it is only...

AlexHosein's picture
AlexHosein

Hey Megan

Speaking of safety, the gate at Hyde Park Flats hasn't been working since the power outage a couple weeks ago

MeganBaker's picture
MeganBaker McKinley Employee

Hi Alex! Thank you so much for bringing your concern to my atttention! We have a contractor coming out tomorrow to look at this and will work dilligently to get this resolved right away!

ce30tuck's picture
ce30tuck

Speaking of safety, my visitor had to walk through a dark street to park her car due to a lack of visitor parking.

MeganBaker's picture
MeganBaker McKinley Employee

Hi Corey! One of the benefits to living in the Hyde Park area is the walkability to nearby shopping and dining areas. If your visitor felt uncomfortable walking alone, however, I would suggest that she look into ride sharing services, such as Uber or Lyft, that would drop her off within the community. If this is not a viable option, then I would suggest that you meet her at her parking location to either pick her up or walk with her back to the community. At the very least, I would recommend that she call you so that you can stay on the phone with her until she reaches your apartment. I understand your frustration regarding the visiter parking availability, however this is not something that is able to be changed. We do want to encourage and promote personal safety awareness at all times, whether you are within the community or elsewhere. As always, I do appreciate your feedback and concern. Please know that we are here to assist you whenever possible and will do whatever we can to ensure your happiness within our community. Thank you and I hope you have a wonderful weekend ahead!

ce30tuck's picture
ce30tuck

Oh damn is that one of the benefits of living in this community? Been living in this community over a year. Had no idea. I admire your problem solving for my situation. If only you’d administer the same problem solving for the visitor parking fiasco. But apparently that’s unsolvable. Then again it’s not your problem is it?

MeganBaker's picture
MeganBaker McKinley Employee

Hi Corey! I just left you a voicemail and would be happy to review the parking situation with you again, as I understand that you are still frustrated regarding this issue. Your happiness in our community is always our #1 concern and so I do consider this a problem that I would like to resolve for you. While your desired solution is unfortunately not an option, I am happy to help provide other suggestions and solutions that have worked well for others. I left my contact information on your voicemail and am available to discuss further at your convenience. Thank you again and I hope you're having a happy day!


willmorgan24's picture

Lost rent check

Feedback Problem for Willow Flats

Hi, I'm William Morgans Dad. William lives at 3002 1/2 W. Platt St, Unit B. I'm paying his rent while he attends U.T. via check to the following address that was posted as an alternative to your autopay system. The check has not cleared nor has it been returned as wrong address and now its almost the end of the month. Check was sent to: McKinley Inc. 2402 Teresa Circle Tampa, FL 33629 Memo on check: Willow Flats, Unit B Please help us track down check; it was delivered on 8-3-18 via bill pay through my bank and I have confirmation info. If the address has changed, please provide new...

MeganBaker's picture
MeganBaker McKinley Employee

Good afternoon and thank you for bringinng your concern to our attention! We have tried contacting you to discuss this situation, but have not been able to reach you. Please let me know when you will be available to review this together so that we can best assist you! We can be reached in the office at 813-514-6800 or by replying to the e-mail sent to you this afternoon. Thank you and I hopee you have a wonderful evening!


kara.young's picture

Let me introduce myself!

Announcement for Multiple Communities

Hi everyone! My name is Kara Young and I just recently joined the McKinley Hyde Park team as the new Community Manager. I come to you with 15 years of property management experience. I was born in New Orleans, LA and my home is now in Saint Petersburg where I love spending time with my two fur babies Brees and Abby. I enjoy spending my time sailing, playing the violin and traveling. I sail in many races with my father to include the Regata Del Sol from Tampa Bay to Isla Mujeres just off the coast of Cancun in an open ocean race with a distance of 456 miles. LOT'S of fun!

I hope to...


jbourkard's picture
jbourkard

Good. Welcome. I'm really glad you enjoy sailing. Will someone please come take out the trash! Tuesday and Friday. It doesn't change.

Best,
Jared

SharonKay's picture
SharonKay

Hi Jared, I live in #14 and I think the trash pick up is on Wednesday and Saturday mornings.

SharonKay's picture
SharonKay

Jared, I am talking about Brooklyn Flats. Not sure if that is the apartments you live in.

kara.young's picture
kara.young McKinley Employee

Jared,

     Thank you, for bringing this to my attention. I did check and your trash days are Monday, Thursday, and recycling comes on Friday.

Please let me know if you have any other questions. 

Best,

Kara Young 

Community Manager

jbourkard's picture
jbourkard

Both of you are mistaken and not addressing the issue of McKinley taking out the trash. I live in Ivy Flats. I have complained about this issue since move in back in April. Ivy Flats trash and/or/both recycling is on Tuesday and Friday.

kara.young's picture
kara.young McKinley Employee

I apologize, that this has been an issue. I want to get this addressed quickly. I am going to address this with my maintenance staff today to make sure this is not an issue moving forward. Thank you, for bringing this to my attention. Please feel free to reach out to me with any further concerns. 

Best,

Kara Young

Kara.Young@Mckinley.com


krhayes4's picture

Washer broke and laundry problems

Feedback Problem for Willow Flats

To whom this may concern, One of the washers is broke so thats already causing a problem. Also, people need to have the common courtesy to change their clothes from the washer to the dryer instead of having your clothes sit there for hours upon hours while other residents can't use the machine...

MeganBaker's picture
MeganBaker McKinley Employee

Thank you for making us aware of your concerns! We have reacheed out to the company who services our laundry centers and will ensure that this is repaired as quickly as possible! We do ask that our residents are courteous and respoectful of each other's time with regards to the use of the washers and dryers, as well! Good neighbors make the best communities!! Thank you and I hope you have a wonderful weekend! :)


juken's picture

NWP billing - final month

Feedback Question for Willow Flats

Since I'm moving out next month; do I have to pay the full amount, or is there any way to pro-rate it?...

jessie.darkes's picture
jessie.darkes McKinley Employee

Good morning,

You will only pay prorated rent for the month, I will send you this information this morning. I hope you have a great week!

Thank you,

Jessie Darkes