Regarding Recurring Payments

Westshore Flats Apartments
5009 S Westshore Blvd.
Tampa, Florida, 33611


  • Phone: 813-515-5925
  • Email:
    Live@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
Josephgross1's picture
Feedback Question for Westshore Flats II

I received in my E-Mail a receipt for my recurring payment for the September charge yesterday, but it hasn't been taken out of my bank and I haven't had the charge taken off on my resident portal. What do I need to do?

brittany.mclendon's picture
brittany.mclendon McKinley Employee

Hello Joseph, 

That's a great question! If you have received an email confirmation that the payment has been submitted then you are just fine. It tends to take 3-5 business days for payments to process and with the holiday weekend passing it may take longer than expected while banks are closed.

If you receive a notice regarding any past due payments you can email me directly at Brittany.McLendon@McKinley.com and I will look a little further into your concerns. I hope this helps! 

Thank you,

Brittany McLendon
Customer Service Manager