THERE IS NO HOT WATER, WENT TO TAKE A SHOWER FOR WORK AND WAS SURPRISED BY THIS. ACTUALLY NO IM NOT, THESE APARTMENTS SHOULD BE DEMOLISHED INSTEAD OF ALLOWING TENANTS TO LIVE IN THESE DUMPS
I am so sorry that you had an unforeseen occurrence happen with your hot water heater. I do see that you entered a service request for this as well as brining it to our attention online. The property manager has been informed and will assign a technician to come by as soon as possible today if this has not been done already. For more immediate assistance in the future, I recommend you contact our office directly at (813) 515-5925.
Jun 7 - Posted by candase.parker McKinley Employee
Hello Residents and Happy Friday!
We've got an exciting update for you all. My name is Candase Parker and I'm your new Community Manager! I can't wait to get to know each of you. I recently moved to Tampa from Tallahassee, FL (Go Seminoles!) and will be starting on Monday, June 10th.
A little about me - I'm a Florida native, I have 3 dogs, have been in working in property management for about 10 years!
I know that we're all sad to see Alex leave, so send her some praise through your my.mckinley portal to let everyone know how much you are going to miss her! We are...
This is getting out of hand with the amount of termites and now to come home and step on their droppings barefoot is on another level. I am pretty sure if your insurance company saw the extent of this problem, they would get this fixed immediately. This is a major health hazard on top of what is structurally happening could make this complex a huge liability,.
Our pest control company is doing everything they can to remedy the termite issue that you are experiencing. Unfortunately, it is swarming seasons and due to this the process will take some time to go through to completely get rid of them. Please know that management will continue to have your apartment home treated on an as need basis until this is resolved. Please contact me directly if you have any additional concerns you would like to discuss. I can be reached at aja.henry@mckinley.com or call 813-304-2776.
Since the people below me moved out, I’ve had cockroaches EVERYWHERE. Cockroaches on my ceiling, my walls, my kitchen counter. EVERY WHERE. exterminator has came 1 out of 4 times. And I requested again on Monday. It’s getting worse and worse, it’s seriously disgusting.
I'm glad we got to connect on the phone earlier to go over the pest control schedule and plan for your apartment. Please do not hesitate to reach out to me directly with anything else you may need.
Our AC went out 3 days ago. Since then it has been “fixed” twice. Now, their solution has been to provide us with two room ac units that are 1) not doing anything, and 2)going to blow our power bill out the roof. Not surprised we don’t want to stay another year. Getting out ASAP.
Not to mention, they’re telling us it won’t be “fixed” again until Monday(3 more days). This is SUMMER in FLORIDA. We should not have to be dealing with this BS.
May 25 - Posted by taryn.bigelow McKinley Employee
Dear Residents,
The leasing office located at our Arbor Flats location will be closed on Monday, 5/27/19 in observance of Memorial Day! We will reopen for normal business hours on Tuesday, 5/28/19 at 10:00 am. Emergency maintenance will still be available during this time should anything anything arise.
Please do not hesitate to reach out to us with anything that you may need.
I was unable to reach you via phone this morning. I did leave you a message regarding this matter. When you have an opportunity please give me a call back to discuss this matter in more detail. I look forward to speaking with you soon.
Many of you have received your June billing statement. For the residents that have lease expirations in June and will be moving out, these statements will not reflect the pro-rated rent amount that will be due on June 1st. Please do not hesitate to reach out to the leasing office and we will be more than happy to calculate the correct amount for you.
We are excited to announce that we have extended our leasing office hours. We are now open on Saturdays as well, from 10:00 AM to 5:00 PM to help better serve you! As a reminder, our leasing office is located at our Arbor Flats Community, 6237 S. Manhattan Ave, Tampa, 33616.
Please do not hesitate to reach out to the office with anything you may need. We are here to help! 813-515-5925
Pest control will arrive this coming Thursday, May 9th, 2019 to inspect and resolve this matter. Please contact me directly if you have an additional questions. I can be reached at 813-515-5925 or email aja.henry@mckinley.com.
Hello Jamie,
I am so sorry that you had an unforeseen occurrence happen with your hot water heater. I do see that you entered a service request for this as well as brining it to our attention online. The property manager has been informed and will assign a technician to come by as soon as possible today if this has not been done already. For more immediate assistance in the future, I recommend you contact our office directly at (813) 515-5925.
Best Regards,
Aja Henry
Assistant Community Manager
Hyde Park South Tampa