May 25, 2018 - 10:18am - Posted by jessie.darkes McKinley Employee
Good morning residents!
I hope everyone is having a fantastic week! I wanted to let you know our hours for the upcoming holiday weekend. We will be open regular hours on Saturday from 10:00am - 5:00pm and closed on Monday, Memorial day. We will resume our normal hours on Tuesday, May 29th.
All grilling stations will be stocked with propane today, we hope you enjoy your holiday weekend. If you do encounter a maintenance emergency we are here for you, just call 813-304-2776 and our on call technician will reach out to you.
May 1, 2018 - 2:37pm - Posted by alia.short@mcki... McKinley Employee
Good Afternoon Residents,
To better serve you, we will be closing the Schoolhouse (Downtown) leasing office and combining forces with our Palma Ceia Leasing office located at 2402 Teresa Circle, Tampa 33629. The Schoolhouse office hours will be "by appointment" only. The goal is to ensure that you receive a high level of customer service from one of our dedicated Customer Care Associates located in the Palma Ceia office.
You may continue to drop rent off at the Schoolhouse location, as this will still be collected.
The phone number of 813-304-2776 is still active...
April 17, 2018 - 7:27pm - Posted by alia.short@mcki... McKinley Employee
Good evening Residents,
For tomorrow only, 4/18, we will have restricted leasing office hours. We will be open from 10:00 am to 2:30 pm and will return to normal business hours of 10:00 am to 6:00 pm on Thursday, 4/19. Our after hours line along with emergency maintenance will be available should any emergencies arise. All other inquiries we will address promptly on Thursday morning.
April 10, 2018 - 11:02am - Posted by alia.short@mcki... McKinley Employee
Hello Schoolhouse Flats Residents,
In an ongoing effort to fix the laundry issues you have experienced, the washers and dryers will be set to FREE until Monday morning as a courtesy. We do hope you will take advantage of this and take care of all your laundry needs!
Again, we thank you for being so patient as we worked through the issues and appreciate you calling Schoolhouse Flats your home.
April 9, 2018 - 4:20pm - Posted by alia.short@mcki... McKinley Employee
Good Afternoon Schoolhouse Flats Residents,
I want to thank you all for your patience as we have worked through the washer and dryer situation. We are terribly sorry for the inconvenience it may have caused you and we are working diligently to fix the issues.
Due to the inconvenience with the washers being the wrong size and issues with the payment systems, as a courtesy we will be awarding a $50 credit per apartment home for the inconvenience. You will see this credit reflected in your accounts this week.
April 7, 2018 - 3:25pm - Posted by erika.ferrin McKinley Employee
We spoke to the company about how to properly start the washers in Schoolhouse Flats. The washer must be on lite setting before running your credit card payment. Once payment is accepted, you can switch to the desired setting.
**set washer to lite, run credit card payment, then switch the setting on all washers**
This is the second time that I have had to spend money to re-dry my clothes that did not dry the first time I paid the ridiculously high $2 fee to use the dryer. I am irate at this whole situation. When I looked at this place back in October I told your employee that I didn't like the place because I would have to pay to use the laundry machines. She went on to assure me that you guys were switching over to free laundry machines, and that is what swayed me to choose this place over the other apartment I was looking at. This is fucking bullshit. I have spent over $20 in the past week and...