Schoolhouse Flats

Schoolhouse Flats Apartments
404 S Newport Ave
Tampa, Florida, 33629


  • Phone: 813-304-2776
  • Email:
    schoolhouseflats@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
kara.young's picture

Emergency Water Shut Off

Announcement for Schoolhouse Flats

Good afternoon,

We wanted to send you a notification that we had to shut off the water while we make repairs to the mainline. During an inspection of the building we noticed a odor in the hallways. We called our plumbing vendor, Advanced Plumbing, and they came out to find a leak in the mainline.

We are working now to repair it and the water will need to remain off until all repairs have been made. This could take a couple of hours. We apologize in advance for the inconvenience and we are working to get your water restored quickly.

If you have any questions please...



a.giraldo327@gmail.com's picture

Parking in Schoolhouse Flats

Feedback Problem for Schoolhouse Flats

Parking has become increasingly difficult during nights and weekends. The lot is full, and the street is as well. There are numerous cars parked in the lot without a decal. Is this temporary or do I need to make other arrangements? Thank you.

kara.young's picture
kara.young McKinley Employee

Good afternoon,

         We are working on getting the parking concerns resolved. We have been issuing parking passes to all of our communities in preparation of towing enforcement. 

As of November 1st, each resident or guest will receive 1 warning of any violations. After the one courtesy warning, they will be towed. On December 1st, we will no longer extend any warning and guest or residents will be towed for any violations. 

I hope this clears up any concerns and please let us know if you have any additional questions. 

Best,

Kara Young 


kirstenlphillips's picture

Maintenance Number - Schoolhouse Flats

Feedback Question for Schoolhouse Flats

Does anyone have a number for maintenance? I have sent a written request and called the office only to get voice mail repeatedly! Thank you.

kara.young's picture
kara.young McKinley Employee

Good afternoon,

       I wanted to reach out to you regarding your request. I also called and left a message for you. I see that you were able to enter your work order in our system. Our Schoolhouse office is open Monday - Friday 1 pm - 5 pm. However, when you call the main line it will transfer over to our Plama Ceia office. I apologize, that you were not able to get a hold of anyone as we were in the office.

Please feel free to reach out to me if you are still not able to obtain someone by phone. 

813.514.6800

Best,

Kara Young 


kara.young's picture

Front Entry Access - Update

Announcement for Schoolhouse Flats

Good afternoon,

I wanted to take the time to update everyone on the status of your front secured entry. A1 Gate and Fence company were able to get us a quote to repair the access panel. It seems that the motherboard was no longer operational. We have placed the order and it will be repaired next week. Once this has been repaired you will then need to use your code to access the entry and guest will need to use the proper instructions to contact you for access.

I apologize, that it has taken so long to get it repaired as it was more than one issue hindering it to be...



csinger's picture

ACTIVATE THE ENTRANCE DOOR CODES

Feedback Problem for Schoolhouse Flats

Please provide me with the number of someone who will actually assist me. There is 0 security in this building; as advertised we were to have a building code active after office hours. There was a shooting two blocks away last night on Swann and S Willow. If these are not activated ASAP I will file a lawsuit with the help of a lawyer I know in Clearwater, as this feature was falsely advertised. I was even given the door codes when I moved in in July this year. Call me now and fix this yesterday. I won’t stop until it is done. Christina Singer. Schoolhouse Flats #13, 4238477907

kara.young's picture
kara.young McKinley Employee

Good morning,

      Thank you, for bringing this to our attention. We are working with a local vendor to come out today or at the latest tomorrow to make the necessary repairs to the front door code. We were able to repair the back entrance with our staff. I apologize, again that this process has taken so long as it was just brought to my attention yesterday that they were not securing after hours. Thank you, for your understanding and patience. 

 

Best,

Kara Young 

Laurenandray's picture
Laurenandray

Are we going to be notified of the back door code?

bvisaacs's picture
bvisaacs

Hey Kara, I have tried to reach you several times via email/call. Could you please give me a call or email.
Thanks, Brant.

a.giraldo327@gmail.com's picture
a.giraldo327@gm...

What’s the status of this?? It’s been nearly a month since we were told 1 more week.


kara.young's picture

New PayLease Launch

Announcement for Multiple Communities

Dear Resident,

We are excited to announce a new online rent payment system called PayLease! We believe this system is more reliable, easier to use, and offers more options for you to pay your rent. The new system will be online on Wednesday, September 26, 2018. With this letter, and the accompanying flyers, we hope to provide an easy transition, as well as answer some common questions. Of course, should you have any other questions or concerns, you should contact your Community Office.

What will be different for me?

* I pay my rent online. You will continue to pay...


kendall.likes's picture
kendall.likes

This new credit card fee is absurd. $40 to pay my rent online?

linusmia's picture
linusmia

Kenny!!!!


samantha.myers's picture

Parking and Parking Permits

Announcement for Multiple Communities

We hope this message finds you well! We wanted to send out a friendly reminder regarding our parking policy. We have noticed an influx of non-residents parking in the designated parking areas. We do require a parking pass to be able to park in the designated parking lot and to also make sure that all residents have space when they come home.

Please read below for some quick tips regarding the policies. Also, please stop by the office to pick up your parking pass if you do not have currently have one. We will resume normal towing policy in the next month and we would like to make...


Zach0308's picture
Zach0308

Hi Samantha,
So I wanted to ask a few things...

1) Why does this apply to "multiple communities"? It sure sounds like the problems of one or maybe a few communities is being applied to multiple or all communities and is not being communicated clearly. Large chunks of our parking spaces in Palma Ceia are already empty at all times, including when the community is at its peak capacity during school sessions (long before this communication went out). And on that note, if this applies to Palma Ceia, then why are there 10 guest spots in our community if the communication says :

"* ALL VISITORS Must park off site or use street parking.

* Rental Cars or Temporary Use Of Someone Else's Vehicle: Make sure that if your vehicle is being repaired or using a temporary vehicle, please make sure to park in a visitor space so that no issues occur with parking.".

Those statements directly contradict themselves, what we have been told, but also the literal physical guest spaces we have. Which is it? No one can park without a pass? Or people without a pass can park in the guest spots in our community?

2) When did that become policy for Palma Ceia? As of 3 days ago? Very recently that was not the case, and people in the office were even offering it as a positive that guests could visit during the day and park anywhere on site, like if I wanted to have people over at the pool. I verified this in person when I voiced my concerns regarding the guest parking situation that has been going on and continues to go on.

3) The guest parking situation. So now, non residents must use the guest parking spots 24/7? That takes an already not great situation and makes it infinitely worse. Or can they no longer use them at all? We have 10, but your communication says ALL visitors must park off site. A little clarification would be greatly appreciated, because this is turning into a pretty large fiasco that seems to change arbitrarily depending on the day of the week. Thanks

kara.young's picture
kara.young McKinley Employee

Good afternoon,

          Thank you, for reaching out to us with your questions regarding the parking policy. I would love to go over any questions you may have. I attempted to call you and I did leave a message for our contact information. When you have a moment feel free to reach out to me and I would be happy to answer all your questions. 

I look forward to connecting with you. 

Best,

Kara Young 

Zach0308's picture
Zach0308

Hi Kara,
Thanks for reaching out, unfortunately I work during your office hours and it's tough to find time to have a phone conversation while I am in the office. Also,Just wanted to let you know that your outbound number comes up as blocked/unavailable on caller ID, which probably leads to a lot of people not picking up. Anyways, I was hoping I could get a response on here, as I know that lots of people are upset and confused about the parking situation and would like clarification, and it would be probably easier for you and the staff than individually talking to every single person who would end up having a question. Thanks.

kara.young's picture
kara.young McKinley Employee

Zach,

      I would be happy to answer any questions on here as I just thought it might be a better line of communication to call you and also to answer any other questions that may have come up. Please see below the answers to your questions. 

 

The parking issue is taking place at a large number of our communities and we always want to be transparent with our communication too. It seems we have a large number of residents that are having an issue here at Palma finding a space when coming home from work. We are also going to repave the community in the near future and we will be eliminating the 2 guest parking spots to allow for more parking for our residents.  Hyde Parking living does call for on-street parking and we have changed the policy for guests to allow for parking for our residents. I can understand how this could be frustrating, but we also need to make sure that our residents have somewhere to park as well. If you happen to have a temporary vehicle, rental or using a different vehicle please contact the office and we can arrange for a temporary pass during the timeframe needed. We always try and be flexible so that we can accommodate all residents. 

As far as residents parking in the current guest parking with a pass. Yes, residents are also able to use these spots if there are not any other spaces open to use. However, guests are still able to visit your home and park onsite between the hours of 7 am - 7 pm and they will not need a pass. After 7 pm or before 7 am they will need to park on the neighboring streets to allow for parking for residents. I apologize if that was not made clearer as this has been the policy for the last couple of months. On December 1st, we will start to enforce the towing policy and this will allow residents to prepare for the enforcement. 

Please know that we are not trying to make anything difficult and we are only trying to be proactive in making sure residents have a space they can park when they come home. 

I hope this clears up any questions, and if you do have additional questions please feel free to reach out to me @ Kara.Young@Mckinley.com 

 

Best,

Kara Young

Community Manager 

Zach0308's picture
Zach0308

Hi Kara,
I actually just figured it would kill two birds with one stone if it was discussed on here. It would answer my personal questions and hopefully address future questions other residents might have and hopefully they see this exchange and have their questions answered so you guys won't have to field so many in the future. I appreciate your response. I know you guys are not being difficult, I think things just get confusing with the blanket emails that get sent to all the different communities. You guys have a tough job trying to keep everyone happy and I appreciate all that you do for us. Thanks for your time today.

kara.young's picture
kara.young McKinley Employee

Thank you, Zach! I really appreciate your understanding and I am always here to answer any questions. I could see how the letter could be a little confusing too. 

Have a great week!

Best,

Kara 

Zach0308's picture
Zach0308

Thank you, you as well!

apollo13's picture
apollo13

I appreciate the information being posted here as well. It's unfortunate to hear that there are plans to eliminate two of the already severely limited number of guest spots available at Palma Ceia. I've never seen the lot completely full, so I do wonder what research or monitoring system has been in place that tracks when the lot is so full that leasing residents have not been able to find a spot. How many residents constitutes a "large number?" And is the lot actually full to complete capacity or are there just not any spots that are just "convenient" to . If any of these complaints have been made since September 1st, I can tell you based on my own personal research that there has not been one day or night where the entire lot was at capacity.

Also, I'd like to hear some suggestions of specific street names for parking on neighboring streets, so as to better direct visitors. There's no street parking on S. Carolina. Two blocks away on S. Georgia, I do believe there is street parking allowed there. S. Moody I'm unsure of currently. Any other Palma Ceia residents have any comments or suggestions regarding visitor parking?

Most residents who choose to live in the South Tampa, Hyde Park, Palma Ceia neighborhoods, etc. tend to realize that things like flooding, pedestrian traffic, and of course parking will always be an issue, but I think that McKinley could be a bit more creative in resolving some of the parking issues.

[This post is mostly rhetorical in nature, opinion-based, and simply meant to continue the narrative already initiated.]

Zach0308's picture
Zach0308

Thanks for keeping the discussion going. I was also kind of shocked that in light of the obvious issues at Palma Ceia regarding the guest parking situation, the response was to eliminate guest spots, not add them. My girlfriend currently lives out of town and I find myself having to leave work early on Fridays when she is coming here just to come to Palma Ceia and "reserve" a guest spot for her, which makes me feel like an ass for taking a spot away from other residents guests. But like you said, I am not even sure where we are able to park on the streets and I also don't like the idea of her car being left unattended where we can't regularly see it or check up on it. It was also suggested to me to have her park in one of the garages in the area, either on Howard or off Swan which...seems like a pretty extreme suggestion. It was also suggested that she park under the overpass, AFTER the city blocked it off and marked it as a tow away zone. When I first moved in, you were actually able to obtain guest passes for people, which was taken away due to residents abusing the system. Not sure what that meant, but honestly, it seems like people were (and continue) abusing the guest spots more than anyone could abuse a guest pass. Non residents were leaving their cars parked in the guest spots for months on end, which also means people were living in the community "illegally". And I am in full agreement. I don't really see any solutions being offered and the only real response has been "find street parking somewhere, we aren't really sure where...figure it out. And oh, we are also taking away more guest spots". Pretty frustrating, considering I pretty much love everything else about living in Palma Ceia.

Zach0308's picture
Zach0308

Hey Kara,
So after re-reading the above comments, I am actually more confused. You specifically referenced "the two guest spots" being eliminated. I was referring to my community, Palma Ceia Hyde Park. We currently have 10 guest spots, not 2. So, again, I think the blanket email to multiple communities is causing a lot of confusion among all parties involved. Also,I haven't talked to one resident at Palma Ceia who is or has been concerned about lack of resident parking, but obviously the guest parking situation has come up multiple times. On that note, if people ARE complaining about the resident parking situation and not being able to park directly in front of their unit, then I would like to bring up that the staff park their vehicles and the maintenance vans in the spots in front of my units ( directly across from the dog park), and I sometimes have to park closer to the guest spot areas. Also, a McKinley employee regularly parks their vehicle across two spots (on purpose). Again, I appreciate your communication with us on here, and I know there probably isn't an easy solution that will make everyone happy. But I think some clear and concise clarification per community would go a long way. Thanks


samantha.myers's picture

Office Closed for Lunch Friday 9/14/2018

Announcement for Multiple Communities

Good Afternoon Residents,

For tomorrow only, 9/14/2018, we will have restricted leasing office hours. We will be closed for lunch between 12pm and 1pm. Our after hours line along with emergency maintenance will be available should any emergencies arise. All other inquiries we will address promptly after 1pm.

Thanks so much and have a great day!

Kindly,

Samantha Myers



samantha.myers's picture

Hallway Carpets

Announcement for Schoolhouse Flats

Good Afternoon Schoolhouse Residents!

As some of you may have noticied we had the interior hallway carpets cleaned yesterday! They look much better now and smell amazing.

We are still going to be replacing the flooring in the future we just wanted to make sure the carpet looks good between now and then.

Please feel free to reach out to me with any questions that you may have.

Samantha Myers

Assistant Community Manager

samantha.myers@mckinley.com

813-304-2776



jessie.darkes's picture

Labor Day Weekend Hours and Rent

Announcement for Multiple Communities

Good afternoon McKinley Hyde Park residents!

I wanted to send a quick reminder that even though the 3rd falls on Labor Day, rent is due on the 1st and late after the 2nd of each month. Late fees will be billed on the morning of the 3rd, so please remember to get have your rent in by Sunday, September 2nd. Please reach out to the office at 813-304-2776 with any questions.

I would like to take this opportunity to inform everyone about the change in office hours over the course of this Labor Day weekend. The office will be closed on Sunday, September 2nd, and Monday, September...