tlentz201's picture
Feedback Problem for Palma Ceia Hyde Park

I turned on my heat and it immediately smells like something is burning and set my fire alarms off.

whitney.glidewell's picture
whitney.glidewell McKinley Employee

Good Afternoon Taylor,

Thank you for reaching out to us in regards to your heater.  When you first turn on a heater after a long period of no use, there will be dust on the unit that essentially burns off and causes the smell you were experiencing.  If it continues, please reach out to us and I will be more than happy to open a work order and have one of our technicians check it out for you.  Thank you for calling Palma Ceia your home!  We appreciate you being here!  I hope you have a great rest of your week!

Best regards,

Whitney Glidewell