Ivy Flats

Ivy Flats Apartments
2914 W. Estrella St.
Tampa, Florida, 33629


  • Phone: 813-304-2776
  • Email:
    IvyFlats@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
jessie.darkes's picture

Labor Day Weekend Hours and Rent

Announcement for Multiple Communities

Good afternoon McKinley Hyde Park residents!

I wanted to send a quick reminder that even though the 3rd falls on Labor Day, rent is due on the 1st and late after the 2nd of each month. Late fees will be billed on the morning of the 3rd, so please remember to get have your rent in by Sunday, September 2nd. Please reach out to the office at 813-514-6800 with any questions.

I would like to take this opportunity to inform everyone about the change in office hours over the course of this Labor Day weekend. The office will be closed on Sunday, September 2nd, and Monday, September...



jbourkard's picture

Garbage, Recycling, and Property Cleanliness

Feedback Problem for Ivy Flats

I have addressed my issues with three separate Community Managers (contact me directly if you want names). I have emailed, I have called, and I have complained in person on at least three occasions. 1) Garbage and Recycling are either not taken to the curb and/or are left at roadside until a tenant brings them back to the appropriate spot. This is generally the result of the cans being a hazard or obstructing access to the parking lot. 2) Cleanliness of Common Areas. The pet hair is out of control! No one has swept the inside of the building in over two weeks despite complaining last Friday...

MeganBaker's picture
MeganBaker McKinley Employee

Good morning and thank you for bringing your concerns to our attention! I tried calling you this morning to discuss in more detail and left you a voicemail with my contact information. Please give me a call when you have a moment so we can find a resolution that works for you! When we last spoke, your concerns were with regards to the trash cans being left out after the city pickup and the sprays being used to treat the grass outside. This is the first I have heard about issues with pet hair or interior cleanliness, but I will absolutely have these addressed for you. As I explained when we spoke, we do have new maintenance team members and are reorganizing the way the community grounds are handled to ensure that the buildings are clean and fresh inside and outside. I sincerely apologize if you feel that these areas have been lacking and assure you that we will do whatever it takes to turn this situation around for you! Thank you and I look forward to speaking with you soon!


west.dustin1@gmail.com's picture

Utilities

Feedback Question for Ivy Flats

How can I see what was charged in the utilities fees?

jessie.darkes's picture
jessie.darkes McKinley Employee

Good afternoon Dustin, 

I have just sent you a copy of your most recent monthly bill that is mailed to you. Please let me know if you have any questions, 813-514-6800.

Thank you,

Jessie Darkes


MeganBaker's picture

Helpful Safety Tips and Reminders

Announcement for Multiple Communities

Dear Residents,

It is always important to be reminded of helpful safety tips to keep you and your family protected at all times. We urge you to report ANY suspicious activity, such as people walking or driving up and down the property, checking for unlocked doors or looking in windows and vehicles.

The most important thing you can do is call the police to report a crime or any suspicious activity. You are the eyes of our community!

Residential Safety Tips:

Lock all outside doors and windows before you leave the house and after you get home. Even if it is only...

AlexHosein's picture
AlexHosein

Hey Megan

Speaking of safety, the gate at Hyde Park Flats hasn't been working since the power outage a couple weeks ago

MeganBaker's picture
MeganBaker McKinley Employee

Hi Alex! Thank you so much for bringing your concern to my atttention! We have a contractor coming out tomorrow to look at this and will work dilligently to get this resolved right away!

ce30tuck's picture
ce30tuck

Speaking of safety, my visitor had to walk through a dark street to park her car due to a lack of visitor parking.

MeganBaker's picture
MeganBaker McKinley Employee

Hi Corey! One of the benefits to living in the Hyde Park area is the walkability to nearby shopping and dining areas. If your visitor felt uncomfortable walking alone, however, I would suggest that she look into ride sharing services, such as Uber or Lyft, that would drop her off within the community. If this is not a viable option, then I would suggest that you meet her at her parking location to either pick her up or walk with her back to the community. At the very least, I would recommend that she call you so that you can stay on the phone with her until she reaches your apartment. I understand your frustration regarding the visiter parking availability, however this is not something that is able to be changed. We do want to encourage and promote personal safety awareness at all times, whether you are within the community or elsewhere. As always, I do appreciate your feedback and concern. Please know that we are here to assist you whenever possible and will do whatever we can to ensure your happiness within our community. Thank you and I hope you have a wonderful weekend ahead!

ce30tuck's picture
ce30tuck

Oh damn is that one of the benefits of living in this community? Been living in this community over a year. Had no idea. I admire your problem solving for my situation. If only you’d administer the same problem solving for the visitor parking fiasco. But apparently that’s unsolvable. Then again it’s not your problem is it?

MeganBaker's picture
MeganBaker McKinley Employee

Hi Corey! I just left you a voicemail and would be happy to review the parking situation with you again, as I understand that you are still frustrated regarding this issue. Your happiness in our community is always our #1 concern and so I do consider this a problem that I would like to resolve for you. While your desired solution is unfortunately not an option, I am happy to help provide other suggestions and solutions that have worked well for others. I left my contact information on your voicemail and am available to discuss further at your convenience. Thank you again and I hope you're having a happy day!


kara.young's picture

Let me introduce myself!

Announcement for Multiple Communities

Hi everyone! My name is Kara Young and I just recently joined the McKinley Hyde Park team as the new Community Manager. I come to you with 15 years of property management experience. I was born in New Orleans, LA and my home is now in Saint Petersburg where I love spending time with my two fur babies Brees and Abby. I enjoy spending my time sailing, playing the violin and traveling. I sail in many races with my father to include the Regata Del Sol from Tampa Bay to Isla Mujeres just off the coast of Cancun in an open ocean race with a distance of 456 miles. LOT'S of fun!

I hope to...


jbourkard's picture
jbourkard

Good. Welcome. I'm really glad you enjoy sailing. Will someone please come take out the trash! Tuesday and Friday. It doesn't change.

Best,
Jared

SharonKay's picture
SharonKay

Hi Jared, I live in #14 and I think the trash pick up is on Wednesday and Saturday mornings.

SharonKay's picture
SharonKay

Jared, I am talking about Brooklyn Flats. Not sure if that is the apartments you live in.

kara.young's picture
kara.young McKinley Employee

Jared,

     Thank you, for bringing this to my attention. I did check and your trash days are Monday, Thursday, and recycling comes on Friday.

Please let me know if you have any other questions. 

Best,

Kara Young 

Community Manager

jbourkard's picture
jbourkard

Both of you are mistaken and not addressing the issue of McKinley taking out the trash. I live in Ivy Flats. I have complained about this issue since move in back in April. Ivy Flats trash and/or/both recycling is on Tuesday and Friday.

kara.young's picture
kara.young McKinley Employee

I apologize, that this has been an issue. I want to get this addressed quickly. I am going to address this with my maintenance staff today to make sure this is not an issue moving forward. Thank you, for bringing this to my attention. Please feel free to reach out to me with any further concerns. 

Best,

Kara Young

Kara.Young@Mckinley.com


jessie.darkes's picture

Referral Bonus!!!

Announcement for Multiple Communities

Good Afternoon Residents!

I wanted to let you know about a great opportunity for you to earn a $50 referral rent credit! We love having you as part of the Mckinley family, and would love for your friends to call Mckinley home as well!

For a limitied time, each friend, co-worker, or family member that moves into either our sister properties, Palio or Amalfi, you will receive a $50 rent credit.

See below for additional information:

Friends make the best Neighbors referral Bonus $50 • for a limited time only •

We love having you as a resident, and...


NancyA's picture
NancyA

There is a strong chemical smell at Olivia Flats, i placed a call to your leasing office this morning to have this addressed and nothing was done. It smells REALLY STRONG and has seeped into the residents apartments, this can make residents sick you HAVE TO PROPERLY AIR THE APARTMENTS THAT YOU WORK IN SO THAT IT DOES NOT AFFECT THE RESIDENTS THAT LIVE IN THE BUILDING. HAVE SOME RESPECT FOR YOUR RESIDENTS!

NancyA's picture
NancyA

You have painters out here at Olivia Flats painting one of the apartments, PLEASE MAKE SURE THAT THE APARTMENT IS AIRED OUT BEFORE SO THAT WE DO NOT HAVE TO SIT WITH THAT SMELL ALL DAY! IT IS NOT GOOD TO BE SMELLING THIS ALL DAY! WE STILL HAVE THE SMELL FROM YESTERDAY STUCK IN OUR APARTMENTS.

MeganBaker's picture
MeganBaker McKinley Employee

Thank you for bringing your concern to our attention! We will speak with the painters to ensure that all areas are properly aired out to avoid any prolonged smell in the building. We understand that this can be difficult in buildings with shared spaces and appreciate your understanding and patience as we work on this for you! Thank you and I hope you have a wonderful day!

NancyA's picture
NancyA

We are having the same issue in the Olivia Flats Buildings once again, it is not PAINT smell and is however a chemical that you use on the tubs etc. You are not airing the units out before they start the work and so therefore the HORRIBLE chemical smells penetrate the entire building and the residents apartments. Also we have workers coming in and out of the building without being accompanied by maintenance, we do not know who these people are that are in the building. Please note that it is understood that you have to work in the units if needed to re-lease them, however you must notify residents before if there is to be a harsh chemical smell and it is your job as the owners to try and mitigate that smell by properly airing out the unit, hallways and building to avoid affecting your residents. There are many residents in this building that are here during the day and this type of action affects all whom live in the building, also this particular chemical smell lasts for several days, this can make your residents ill.

MeganBaker's picture
MeganBaker McKinley Employee

Hi Nancy, I am so sorry that you experienced this issue again in our building. I did personally speak with the supervisor at the company who completes our tub and countertop resurfacing explaining the concerns that we have received. It is an epoxy paint that is used, which is stronger smelling than standard paint, but they do use air movers in order to ventilate the area as much as possible while work is being completed. This has been paeticularly difficult, as you know, at Olivia Flats due to the window locations and so we discussed breaking up future projects into different days in order to reduce the smell that occurs at one time. I truly hope that this resolves the issue for you as we want for you to be happy and proud of your home with us! Please know that we are always here for you and happy to help any way we can. Thank you again for reaching out and I hope you have a great night!


MeganBaker's picture

Offices closed for 4th of July!

Announcement for Multiple Communities

Dear Mckinley Residents,

We hope that everyone is having a great summer so far! Hopefully everyone is getting excited for some fun Independence Day festivities with friends and family!

We wanted to inform you that our offices will be closed on Wednesday, July 4th, in observance of the holiday. Please visit our offices before Tuesday at 5pm if you are expecting any packages or if you need to speak with our office team for any reason.

We will re-open on Thursday, July 5th, and will resume normal buiness hours from 10am-6pm.

We will have a member of our service...



Hseiberlich@gmail.com's picture

Move out instructions for Ivy Flats

Feedback Question for Ivy Flats

Hello my roommate and I are moving out of Ivy Flats apt. 2 this weekend and would like detailed instructions of what we must complete for move out. Best, Haley

jessie.darkes's picture
jessie.darkes McKinley Employee

Hi Haley! I am happy to hear that your move out went well, please let me know if you need anything addtional. Best of luck to you!

Jessie Darkes


jayarose's picture

Interior of Building is Dirty!

Feedback Problem for Ivy Flats

Would some one please clean the interior of our building, the floors haven't been swept or washed in quite a few weeks. Dead bugs in the entry have been there f o r e v e r. Thank you in advance...

jessie.darkes's picture
jessie.darkes McKinley Employee

Hi Jaya,

Thank you for bringing this to our attention, we will have this taken care of today, I do apologize! We are also setting up a firm schedule so that you will not have this issue moving forward. I hope you are staying dry today, please let me know if you need anything additional, 813-514-6800.

Thank you,

Jessie

jayarose's picture
jayarose

Thanks so much, I truly appreciate it! A schedule? Sounds like a plan. . . . .


jayarose's picture

GARBAGE OVERFILLED

Feedback Problem for Ivy Flats

Ivy Flats garbage has not been taken to the street. Every bin is overfilled as we all pack to leave. Why is our garbage not handled properly every week. Where shalll we place our garbage. I personally went to take them to the street however, the truck has already been through our area. Please come and dispose of this trash as folks continue to place their garbage on top of or next to the trash bins.

MeganBaker's picture
MeganBaker McKinley Employee

Good afternoon and thank you for bringing your concern too our attention! I appreciate you taking the time to speak with me earlier regarding your concerns and I assure you that these items will be addressed right away! I am sincerely sorry for the issues you have experienced previously and assure you that we will do whatever is needed in order to turn this around for you! Your happiness is our community is our #1 priority!