Undeliverable Emails?

Harper Flats Apartments
6822 South Shamrock Road
Tampa, Florida, 33616


  • Phone: 813-515-5925
  • Email:
    HarperFlats@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
Luke1992's picture
Feedback Question for Harper Flats

McKinley team: I recently have been attempting to email your team due to my lease not being renewed. (Thanks Steve for annotating it!) What processes do I need to start/who do I need to contact regarding my profile saying I must pay an extra month rent? (Lease ends in May, but shows a charge for June?) My emails won’t go through for anyone currently besides Steve. Could I get a number or have somebody call me at their earliest convenience? Thanks!

alex_boothe's picture
alex_boothe McKinley Employee

Good evening Luke! 

 

I'm sorry to hear that you were having trouble getting in contact with the office. I'll give you a few different options so in the future you have no trouble reaching someone. 

 

Office: 813-515-5925

Email: arborflats@mckinley.com

Russ (Customer Care Associate): russ.bendele@mckinley.com

 

Our third party billing always charges for full months rent and does not know when you are vacating. If your vacate date does not fall on the last day of the month, please feel free to reach out to us and we would be more than happy to calculate the correct prorate amount due. 

 

Have a great night and let us know how else we can help! 

 

Thank you, 

Alex