I would once again like to recognize Mae and her staff for the wonderful job and attention to detail at the Westwood Suites. In December 2017, my microwave oven stopped working and by the day after reporting its failure, Mae purchased a replacement and had Chris, the maintenance technician deliver and install it. In January 2018, my McKinley supplied dining room table and chairs were deteriorating quite rapidly and Mae had them promptly removed and replaced. Mae has made the residents of Westwood Suites feel welcomed and like family as opposed to making them feel insignificant and trivialized. I hope the corporate entities that are reviewing these comments and reports recognize the significance of the improvements that have been made during Mae's tenure!!!