I'd like to take this opportunity to introduce myself as the new Customer Service Manager here at Westwood Suites. If you have any questions or concerns about your rent payments please do not hesitate to reach out to me. I value open communication and will be here to assist you to the very best of my ability.
Please keep in mind that rent is due on the 1st of each month, however, you can pay early! Late fees will be assessed in accordance to your lease agreement.
We truly appreciate our residents, and want to make connecting with us very easy, and also make paying your rent quick and easy. We have a number of great options available to you!
Here is a break down of all the options available at your fingertips!
Leasing Office: Stop in and catch up with us in the leasing office and drop off your rent (please include your $3.50 utility processing fee) in the form of a check, or certified cashier's check. Please make sure your name, building number, and apartment number appear on the check.
Online: Visit our my.mckinley.com website for the opportunity to pay online using a checking account, credit, or debit card. Using my.mckinley.com is fast, easy, and offers you to view your monthly rental charges. You can also download a mobile version for your smart phone to make payments on the go more convenient! Don't forget when you're online you can also use this website to give us feedback, request maintenance, connect with neighbors, and stay on top of current happenings locally and within the community. If it is your first time utilizing this payment option you may be asked for a name ID which we will gladly give to you if you call or email the leasing office at 407.238.9500, firstname.lastname@example.org. Please keep in mind that all credit/debit card options are subject to the $8.95 transaction fee.
Telephone: In addition to our my.mckinley.com app, you can also pay your rent by telephone! This is a very easy way to make your payments if you are on the go, very busy, or a last minute payer. Make your payments using a Visa or MasterCard credit/debit card via telephone by calling NWP at 1-800-845-6767 Monday-Friday from 5am-7pm PST, and Saturday 7am-3pm PST. Please keep in mind that all credit/debit card options are subject to the $8.95 transaction fee.
Your experience is very important to us and we hope that all of these tools are helpful for you! If at anytime you experience an area of concern please notify us immediately. We are to help you!
Thank you in advance!
Customer Service Manager