Issues and Concerns - need a call back or email response

Portofino Apartments & Town Houses
5974 Windhover Drive
Orlando, Florida, 32819

  • Phone: 407-352-8040
  • Email:
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 7:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
llopez's picture
Feedback Problem for Portofino

Good Afternoon, I’ve been trying to contact the manager since the beginning of the month via email and voicemails, however, I haven’t gotten a response. I have questions about my rent and now I’m getting charged late fees that were processed yesterday the 15th (15 days later) even though I’ve been trying to contact you since the beginning of the month. Please call me as soon as possible. I would like to speak to the manager instead of the associates.

kellyann.conde's picture
kellyann.conde McKinley Employee

Good Morning Loni,

I apologize on the delay on getting back to you. I hope I was able to answer all of your questions and concerns this morning. 

Please feel free to reach out to me at any time.

Have a great day!


Kellyann Conde