Order A Refrigerator

The Pines Apartments
4401 S. Kirkman Road
Orlando, Florida, 32811


  • Phone: 407-297-1500
  • Email:
    Pines@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
Myers0208's picture
Feedback Problem for The Pines

It's crazy how the refrigerator comes alive and the maintenance team say it's to full or too empty so now you can't store things in the freezer or refrigerator. It can't be fixed it needs to be replaced. I have a recording of it just don't know how to post it on her. Also everyone in the community heads up don't throw away your drip pans (burners for the stove) like I did it was a mistake. Since the office charges $25 dollars to get you need ones. I find it hilarious because they are suppose to replace it for free. Do we live in a house with mortgage or a apartment where things that are broken get fixed or replace for free because you pay rent.....

marybeth.lopez's picture
marybeth.lopez McKinley Employee

Good Afternoon Sabrina,

I hope you are doing well. I tried calling you a few moments ago but was unable to reach you. I've placed a work order for your fridge, as mentioned in the previous message. Maintenance will inspect it and determine what is necessary to address the noise. The fridge or freezer being overstuffed can cause it to not cool properly and also emit a noise when it is running. This may or may not be the case and maintenance will be able to determine this. We will contact you to inform you of their findings. The drip pans are replaced/new prior to move-in and it is the responsibility of the resident to maintain them. Should it be necessary to replace them, we offer to do so at a charge. I apologize for this inconvenience. Should you have any further questions, please feel free to return my call at 407.297.1500 or email me at marybeth.lopez@mckinley.com. I hope you have a wonderful day!

Sincerely,

Mary Beth

Myers0208's picture
Myers0208

Hello Mary Beth. How is going to order a new refrigerator for apt n305? Whatever maintenance is saying they are doing to fix the refrigerator it is not fix because I need a brand new refrigerator. So whoever needs to approve the order for a new refrigerator please contact them. Thank you