The front pool

The Pines Apartments
4401 S. Kirkman Road
Orlando, Florida, 32811


  • Phone: 407-297-1500
  • Email:
    Pines@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
Jpabon90's picture
Feedback Problem for The Pines

Just wanted to say the pool in the front of the complex is disgusting! Both me and my son got sick with the flu after going into the pool. I also found out several neighbors with their kids have also been to the hospital because of how sick their child was! That is pure disgusting!!! The pools NEED to be taken care of properly....period!!

marybeth.lopez's picture
marybeth.lopez McKinley Employee

Good Afternoon Jamie,

Thank you for reaching out to us regarding your concerns. I am so sorry that you've experienced this.We have a third-party vendor that services our pools regularly throughout the week. I'll connect with them to ensure that they understand our expectations. I'll keep an eye on it myself but should you notice anything please feel free to contact me directly at marybeth.lopez@mckinley.com. Thank you.

Sincerely,

Mary Beth

Masonsmimi's picture
Masonsmimi

I think you need to find someone new to service the pools then because they are disgustingly dirty!!!!! I shoud NOT be seeing everyones hair floating around in the pool. this place is going down hill and fast!!!!

marybeth.lopez's picture
marybeth.lopez McKinley Employee

Good Afternoon,

I appreciate you informing me of your opinion and will take your recommendation into consideration. I hope you have a wonderful day.

Sincerely,

Mary Beth