Utilities Charge

Iris Flats Apartments
5707 Beau Barton Place
Orlando, Florida, 32807


  • Phone: 407-896-5440
  • Email:
    live@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 7:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
ehinkley's picture
Feedback Problem for Iris Flats

I am a two year resident of Iris Flats. It's been quite some time now that each month's water bill has been looking extremely high - in the area of $70-$75 monthly. When I owned a 1,500 sq ft home and had 2 people living there it was never more than $40 per month so I'm curious as to whether there is a leak or something that is causing the water bills to be so high? Thank you.

gabriela.dominguez's picture
gabriela.dominguez McKinley Employee

Thank you for taking the time to provide us with your valuable feedback! I would love to discuss this with you in more detail to see how we can improve our services and your overall experience as a resident in our community. Our residents are our top priority and I assure you that we will do whatever possible to address any concerns you may have. I left you a voicemail earlier with my contact information so that you know how to contact me. Please also feel free to e-mail me directly at gabriela.dominguez@mckinley.com so that we can set up a time to meet and discuss further. Thank you again and I look forward to speaking with you soon. Have a wonderful day!

Apartment 17's picture
Apartment 17

Yeah, and it's now $83 this month!! There isn't a breakdown or detailed bill for this utility fee we are all paying and it seems we are all paying the same amount. I find that rather suspicious considering we all use our utilities different and are paying electric on our own. I've never in my life had a water bill this high and it seems to keep getting higher each month. I've talked to other tenants and they feel the same as I do. We need to see exactly what we are being charged for.

Shenieta's picture
Shenieta

Interesting, mine was $87 (for a person of one). How much were you charged for this month? I am trying to see if we are all getting similar bills each month.

Apartment 17's picture
Apartment 17

Looks like it's going to be $73.71 for Sept.

Jmartin1288's picture
Jmartin1288

Mine was 61.14 for this month's bill. My water bill in my old apartment for sewer/trash was literally never more than 20/month. This seems a bit excessive, but doesn't seem like we can do anything about how they divide the water up or whether we pay for valet trash or not which kinda sucks.

Shenieta's picture
Shenieta

Yes it definitely is excessive. There is only one person in my apartment and my bill is $72.62.

leroyboy44's picture
leroyboy44

Hey everyone, Our utility bill for November is a whopping $97.86 and we haven't even had an operational washer for two weeks. This is a collective issue and I think we need to start demanding answers. I've requested that each resident receive an itemized bill for utilities moving forward. It really can't be legal for us to see $20-$50 increases overnight.

Jmartin1288's picture
Jmartin1288

So I get an itemized bill sent to me and then it’s automatically added to the rent. My confusion is that this isn’t a water issue, it’s a sewage issue. The breakdown is as follows for mine

Water service $4.06
Sewer service $36.26 ??????
Trash $25.00
Allocated stormwater charge $8.34

Why is sewage so much??