I have asked three times about what is the specific reason for the water bill to be increased. You decide to increase a bill with no explanation why, after already increasing my rent. The longer you don’t explain why, the more I feel you are taking more money from me just because. I have already put a lot of money toward living in Iris flats, yet this continues. I am trying to be calm and send this to you rather than showing up to the office and asking you then in not as professional of a manner as I want it to be. So please quit ignoring my comment and give me a straight forward answer of why you continue to raise prices on my rent AND bills.