Maintenance Problems

Bella Casa Apartments
5501 Conroy Road
Orlando, Florida, 32811

  • Phone: 407-730-2933
  • Email:
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
Denma32's picture
Feedback Problem for Bella Casa

I reported my A/C hrs ago saying it's not cooling. My Apt temperature right now its 83 which it's hot, and the AC its on 75. Not cooling properly and your Maintenance people while they're doing NOTHING just walking around on their phones and sitting around I'm here with this problem. The filter needs to be change too. So what's gonna be the next lame excuse. Definitely Managment here doesn't have any control. Getting paychecks by doing what? NOTHING

marybeth.lopez's picture
marybeth.lopez McKinley Employee

Good Afternoon Denisse,

I tried calling to discuss this matter but, unfortunately, was unable to reach you. According to our records, a maintenance technician completed your maintenance request shortly after it was received. We apologize for the delay in completion however we are expected to complete work orders in order of emergencies and in order of when they were placed, so this at times can cause a delay. I would love to discuss this matter or any other concerns that you may have in person so please feel free to stop by the Leasing Office, or if you prefer to return my call please do so at 407-293-6940. Thank you and I hope you have phenomenal weekend.

-Mary Beth